Manager, Claims

Alliant; Northern (KY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Alliant Insurance Services in Kentucky is seeking a Senior Casualty Claims Manager to oversee a team of adjusters and coordinate with carriers, counsel and clients on large loss litigation. The role focuses on general liability and D&O coverage interpretation and proactive risk management.

The position requires a JD, active adjuster licenses, and 10+ years of casualty claims experience across the United States, with travel as needed.

Qualifications

• Bachelor's Degree required.
• Law School attended is preferred.
• Ten or more years handling casualty claims nationally.
• Insurance Adjuster licenses (TX/FL) preferred.
• JD degree is preferred.

Responsibilities

• Lead and mentor a team of Casualty Claims Adjusters.
• Partner with management to analyze trends and mitigate incidents.
• Resolve complex exposure claims and negotiate with carriers.
• Coordinate with legal counsel on litigated claims and budgets.
• Maintain claims information and support quarterly carrier reviews.
• Travel as needed to mediations and reviews.

Skills

Excellent verbal and written comms

Negotiation and presentation

Leadership/problem solving

Microsoft Office

Analytical skills

Independent work

Interface with executives

Willing to travel

Education

Bachelor's Degree

Law School

10+ years casualty claims experience

Insurance Adjuster licenses (TX/FL)

JD preferred

Job description

Posted Friday, August 28, 2026 at 10:00 AM

Alliant Insurance Services is one of the nation’s largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations.

SUMMARY

Responsible for managing, reporting, monitoring, mitigating and settlement of claims and litigation in multiple jurisdictions involving multiple lines of insurance relating thereto; including primarily General Liability and D&O. Works in conjunction with carriers, counsel and clients. Provides coverage/policy interpretation for large casualty claims, as well as guidance on complex, large casualty coverage and claims issues. Provides proactive oversight, guidance, and professional development to a team of Casualty Claims Adjusters.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Partners proactively with management to inform, analyze, educate and mitigate potential future incidents related to actual incidents or claims; identifies high frequency and/or severity trends for immediate action;
• Resolves complex to severe exposure claims, using high service oriented file handling working closely with clients to resolve conflicts, settle disputes, resolve grievances;
• Confers with legal counsel on claims requiring litigation working with a nationwide panel of attorneys. Negotiates hourly rates depending upon complexity of case; directs litigation plans and budgets, including whether a case should be tried or settled;
• Presents potentially problematic and high value cases to management for review and settlement boundary approval;
• Negotiates directly with carriers and insured/claimants on behalf of internal insurance program;
• Manages and maintains information regarding incidents, claims and requests for documents from employees and others and monitors claims;
• Maintains claims information for regular quarterly review, and carrier notifications. Files all notices and reports of claims to all carriers;
• Reviews/acts on reported litigated claims; responds to inquiries; seeks legal opinion and early resolution; and communicates resolution to appropriate parties;
• Responds to decisions, agreement, and/or court order; creates action plan; determines need for examination; gains client authorization;
• Proactively address cases involving a legal inquiry or dispute and to develop a strategy to bring a case to satisfactory resolution;
• Subject matter expert in claims involving issues/litigation with the highest degree of difficulty and facts that are occasionally in question for which considerable judgment, experience and independent reasoning are required;
• Oversees preparation of the defense in litigation and drives for superior results;
• Coordinates and assists in the litigation of high exposure cases and/or the most complex or specialized cases;
• Identifies cases for settlements/subrogation;
• Gathers/documents additional information and coordinates with client designees;
• Requests legal/private investigation; assigns to and coordinates with local counsel; monitors local counsel performance; travels to attend mediations, arbitrations, claims reviews;
• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);
• Other duties as assigned.
• Performs all duties in accordance with all company policies and procedures, and all federal, state and local laws, wherein the Company operates.
• Performs other duties as assigned.

QUALIFICATIONS EDUCATION / EXPERIENCE

• Bachelor's Degree
• Law School
• Ten (10) or more years handling or managing casualty claims nationally
• Holds Insurance Adjuster licenses, preferably TX and/or FL
• JD preferred

SKILLS

• Excellent verbal and written communication skills
• Negotiation and presentation skills
• Excellent leadership, problem solving and time management skills
• Proficient in Microsoft Office products
• Advanced analytical skills
• Ability and motivation to work independently
• Ability to interface with executives – internal and external
• Willing to travel as needed

We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.

Alliant Insurance Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on their qualifications and ability without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, sexual orientation, and gender identity), national origin, ancestry, physical or mental disability, medical condition, marital status, age, genetic information, or status as a protected veteran, in accordance with applicable federal, state, and local laws, including California law.

Applicants are protected under Federal law from discrimination. If you need an accommodation to complete the application process or would like to review these materials in an alternative format, please reach out to [e-mail]

For more information on Alliant Insurance Service's benefits, please visit www.alliant.com/about/careers/benefits