Manager, Child Support Services

Human Services, Department of; United States; On-site; USD 47,000 - 63,000; Full time

Benefits offered by this job

401(k) plan

457 plan

13 paid holidays

Vacation & sick leave

Medical

Dental

Vision

Life insurance

Telework opportunities

Job summary

Georgia Department of Human Services in Decatur, GA seeks a Manager, Child Support Services to lead program operations, analyze outcomes, and ensure compliance across the unit.

The role supervises staff, develops budgets, and collaborates with county DFCS, community partners, and state agencies to improve services and outcomes for families.

Qualifications

• Bachelor's degree in a related field; two years of subordinate supervisory experience in a human service delivery program.
• Or two years at SST064 supervisory level or four years at SST062; or three years at SST063.

Responsibilities

• Analyzes and assesses the effectiveness of existing programs to ensure outcome measures are achieved.
• Assures agency compliance with policies, documentation, and reporting requirements.
• Builds a cooperative, team-oriented environment within units and with other agencies.
• Develops and administers budgets.
• Leads and administers public assistance, employability, and social services.
• Manages human resources and directs administrative activities for groups of social services employees.

Skills

Supervisory experience

Education

Bachelor's degree in a related field

Job description

Explore a World of Opportunity with the State of Georgia! We are the force that drives Georgia! Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens! Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title

Manager, Child Support Services

Job Requisition ID

JR0000003790

Shift

Day (United States of America)

Compensation Details

$55,016.93

Job Description

Stronger Families for a Stronger Georgia.The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults. Start your career in public service. The DHS’ Division of Child Support Services (DCSS) is seeking candidates to fill the position of Manager, Child Support Services, this position will report to the Regional Director. This position is located in Decatur, GA (Dekalb County).

What we offer

Enjoy a generous benefits package that includes unique training opportunities, employee retirement plan: 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position(s).

• 401(k) plan
• 457 plan
• 13 paid holidays
• Vacation & sick leave
• Medical
• Dental
• Vision
• Long-term care
• Short-term care
• Life insurance
• Employee discount programs
• Telework opportunities depending on position(s)

Role and Responsibilities

• Analyzes and assesses the effectiveness of existing programs to ensure the identified outcome measures are achieved.
• Assures agency compliance with policies, appropriate documentation, and reporting requirements.
• Builds and encourages a cooperative team-oriented environment within unit(s) and with other agencies and providers.
• Creates and maintains positive working relationships within the community and on the county DFCS Board.
• Develop and administer budgets.
• Facilitates communication within the unit(s)/agency on a specific case level as well as on a procedure/policy level.
• Interviews, hires, directs, trains, evaluate the performance of, and when necessary, disciplines and discharges social services employees.
• Leads and administers a comprehensive system of public assistance, employability, and social services.
• Manages human resources and directs administrative activities for groups of social services employees.
• Plans, administers, and maintains the operation of social service programs.
• Reviews new and current programs to determine their efficiency, effectiveness, and compliance with state, local and federal regulations.
• Performs other professional responsibilities as assigned.

Preferred Qualifications

• Bachelor's degree in a related area from an accredited college or university and two (2) years of subordinate supervisory experience in a human service delivery program or related program -or- Two (2) years of experience at the lower-level Child Support Services Supervisor (SST064) or position equivalent; -or- Four (4) years of experience at the lower-level Child Support Services Agent 3 (SST062); -or- Three (3) years of experience at the lower-level Child Support Services Agent 4 (SST063).

Additional Information

For more detailed information about the Georgia Department Human Services visit https://dhs.georgia.gov

Employment Information

DHS is an equal opportunity employer. Current state employees are subject to State Personnel Board (SPB) Rules regarding salary. If you require accommodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to: [e-mail]. The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks. DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE). DHS will contact educational institutions to verify degree(s), diploma, licensure, etc. As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department. Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified.

Minimum Qualifications

• Bachelor's degree in a related area from an accredited college or university and two (2) years of job-related subordinate supervisory experience in a human service delivery program or related program; or two (2) years of experience at the lower level Child Support Svcs Agent Spv (SST064) or position equivalent; or four (4) years of experience at the lower level Child Support Svcs Agent 3 (SST062); or three (3) years of experience at the lower level Child Support Svcs Agent 4 (SST063).

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department. Georgia State Government is a large enterprise, composed of various entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employer in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity.