Manager, Child Life Program

University of Rochester; New York (NY); On-site; USD 74,000 - 99,000; Full time

Job summary

The University of Rochester is seeking a dedicated Child Life Program Manager to coordinate and evaluate child life services for the pediatric unit at URMC. You will supervise staff and volunteers, develop objectives, and ensure care standards align with established policies and best practices.

Responsibilities include budget oversight, staff development, performance reviews, and cross-functional collaboration to improve patient and family-centered care.

Qualifications

• Bachelor’s degree in an area related to Child Growth and Development with 5 years of relevant experience required.
• Or equivalent combination of education and experience.
• 1 year of supervisory experience preferred.

Responsibilities

• Coordinates and evaluates child life programs and maintains standards of care for patients and their families.
• Directs and supervises staff and pediatric volunteers.
• Directs the management of personnel in the delivery of child life services based on established standards, policies, procedures, and resources.
• Manages staff development, conducts performance reviews, and submits records and reports.
• Develops short and long-term objectives for the program and supervises programming.
• Identifies problems or opportunities and directs staff in action plans.

Education

Bachelor’s degree in Child Growth and Development

Equivalent combination of education and experience

1 year of supervisory experience

Job description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

601 Elmwood Ave, Rochester, New York, United States of America, 14642

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

500430 Child Life-Peds Nursing/SMH

Work Shift:

UR - Day (United States of America)

Range:

UR URCA 214

Compensation Range:

$73,528.00 - $99,257.00

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

Coordinates and evaluates child life programs and maintains standards of care for patients and their families. Directs and supervises staff and pediatric volunteers. Directs the management of personnel in the delivery of child life services based on established standards, policies, procedures, and physical resources for the patient care unit. Manages staff development, conducts periodic and annual performance reviews, and submits completed records and reports. Develops short and long-term objectives for the program. Supervises and evaluates programming and all related activities. Identifies potential problems and/or opportunities for improvement, and directs staff in appropriate action plans.

ESSENTIAL FUNCTIONS

• Directs the management of personnel in the delivery of services based on established standards, policies, procedures, and physical resources for the patient care unit. Hires, promotes, evaluates, develops, and processes terminations for staff based on standards of practice. Manages staff development of staff, conducts periodic and annual performance reviews of each staff member, and submits completed records and reports. Organizes and plans in-service training for staff. Manages the selection, orientation, and supervision of volunteers and interns.
• Develops short and long-term objectives for the program. Supervises and evaluates programming and all related activities. Identifies potential problems and/or opportunities for improvement, and directs staff in appropriate action plans. Completes written departmental reports to serve as an evaluation tool in order to identify progress and achievements within the Child Life Department.
• Manages quality patient and family services through evaluation of the programs to ensure they are meeting or exceeding standards, policies, and procedures developed. Establishes staffing patterns to ensure delivery of service in a cost-effective manner.
• Independently serves as consultant, within areas of expertise, to Child Life and nursing staff members and other health care providers. Achieves interdisciplinary collaboration. Communicates and collaborates as a manager with nursing, other health care providers, personnel, patients, and families in the care and management of total quality health care for patients and their families. Participates in the planning, coordination, and implementation of community programs that support the organization.
• Participates as a member of the management team and is directly involved in establishing departmental mission, vision, and goals. Participates as a manager on committees at the unit, service and hospital level. Directs and supports staff involvement in the development and implementation of patient/family health education activities.
• Develops and manages the operating budget. Provides monthly variance reports. Directs the management of selection and purchase of equipment for the department.
• Other duties as assigned.

MINIMUM EDUCATION & EXPERIENCE

• Bachelor’s degree in an area related to Child Growth and Development 5 years of relevant experience required
• Or equivalent combination of education and experience
• 1 year of supervisory experience preferred

LICENSES AND CERTIFICATIONS

• Association of Child Life Professionals (ACLP) upon hire required
• CCLS - Certified Child Life Specialist within 1 year required

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status,or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.