Manager, Chief Engineer, NA

vantagedc; Phoenix (AZ); On-site; USD 150,000 - 190,000; Full time

Job summary

Vantage Data Centers is seeking a Manager, Chief Engineer to ensure continuous operation of data center facilities in Phoenix, AZ. You will supervise a team of specialists and technicians, coordinate maintenance, testing, and commissioning of critical systems, and drive reliability improvements.

The role requires strong leadership, hands-on maintenance leadership, and adherence to safety and operational policies in a large Tier III campus environment. On-site work is required.

Qualifications

• Leadership experience managing technical teams.
• Strong customer-service orientation for on-site operations.
• Experience supervising 24/7 critical facility maintenance.
• Ability to coordinate multi-disciplinary electrical and mechanical systems.

Responsibilities

• Oversee 24/7/365 operation of facility equipment and systems.
• Lead and develop site personnel; conduct performance appraisals and mentoring.
• Coordinate maintenance and service repairs on critical facility and building systems.
• Ensure activities follow MOPs and safety rules; manage budgets and procurement.

Skills

Leadership

Customer service

Maintenance management

Project coordination

Safety compliance

CMMS

Tools

CMMS

BMS

Job description

About Vantage Data Centers

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Site Operations Department

The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers. The team is staffed 24 x 7 onsite with Critical Facility Engineers (CFEs) on each shift. This team is the face of Vantage to our customers and the first line of defense regarding the uptime of our campus as well as the performance of our customer installations. Using a Critical Maintenance Management System (CMMS) to plan and track work needed, the Site Operations department performs all preventative and corrective maintenance. Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure. This is a team that does most of the actual work versus calling upon vendors. As a result, we provide superior service that is faster and more cost effective.

Position Overview

This position will be based on-site in one of our data center campuses in Phoenix, AZ. The Manager, Chief Engineer will be responsible for continued and uninterrupted operation of raised floor 24-7-365 in a large Tier III data center campus to include all equipment and spaces up to the PDU at the customer level. The Manager will manage scheduled and corrective maintenance, system repairs, testing, equipment commissioning and all critical facility start up and continuing operations. The Manager, Chief Engineer will manage and lead a team of Senior Level Specialists (Electrical and Mechanical) and Facility Technicians, as well as all contracted maintenance and repair teams working onsite in the facility. The Chief Engineer is responsible for the overall direction, coordination, and evaluation of these employees, and will report directly to the Director of Operations and coordinate activities with the Director of Engineering. This position will be based on-site in one of our data center campuses.

Essential Job Functions

• Oversee and supervise the efficient 24/7/365 operation of the facility equipment and systems.
• Strive toward a goal of zero down-time in operations by virtue of reliable system performance.
• Extensive customer service focus and interaction: evaluate all equipment and system operations, to include providing customers with engineering analysis, recommendations for improvement and energy efficiency methods.
• Leadership and management of all assigned personnel, to include developing/conducting performance appraisals, training plans, counseling and mentoring.
• Coordination, oversight and quality assurance supervision of maintenance and service repairs on all critical facility and building engineering systems to include (but not limited to); electrical distribution (12kv and lower), emergency diesel generators, UPS/Battery back-up systems, heating, ventilating and air conditioning systems (Chillers, CRACs, Cooling Towers, Package Units, etc.), BMS infrastructure, fire prevention as well as other electro-mechanical and control equipment throughout the data center campus.
• Ensure all maintenance activities are performed in accordance with approved MOPs and the Vantage's Mission Critical Facility work rules.
• Utilizes the current CMMS program to administer and refine an effective preventative maintenance plan tailored to the facility.
• Monitor and supervise subcontracted maintenance and repair projects, evaluating work performance and providing recommendations for utilizing in-house support whenever practical.
• Ensure that work responsibilities are allocated properly among subordinates by developing and implementing manpower schedules and work methods and procedures that are designed to obtain low cost and efficient operation.
• Establish performance standards for each phase of work, adhering to standard practices and quality levels.
• Coordinate the development, implementation and training of SOP/EOP/MOPs for equipment and systems throughout the data center campus. This includes existing/supported equipment and systems as well as developing technical documentation for new and/or unsupported equipment and systems.
• Run the site industrial safety program; assuring compliance with company policies, federal, state and local safety regulations.
• Manage the site Lock-out / Tag-out program, strictly adhering to OSHA regulations.
• Prepare operating and repair budgets, coordinating requirements with the Operations and Engineering Directors.
• Oversee the purchasing of parts, equipment, and services to support operations within bu