- Manages the CDO's calendar, travel schedule, and daily workflow; helps prioritize tasks based on Division and organizational needs; and coordinates the strategy and logistics of fundraising visits.
- Ensures that communications from the CDO are timely, clear, and responsive, and that stakeholders across the National Trust receive the information and decisions needed to move projects forward.
- Meets weekly with the CDO to prepare for upcoming meetings and priorities, builds preparation time into the calendar, and tracks project follow-up across Development Division staff.
- Drafts and edits written materials-talking points, memos, presentations, formal letters, and Board of Trustees materials such as agendas, minutes, and pre-reads -including research and fact-finding.
- Collaborates with the CDO to meet deadlines for the Advancement Committee and other Board work.
- Helps the CDO maintain relationships with Trustees, donors, prospects, and other high-level contacts, tracking events and milestones that warrant communications, visits, or targeted gifts.
- Serves as the chief administrative liaison to the Office of the President/CEO and the offices of other division chiefs; tracks and manages the CDO Office annual budget; and helps ensure Development Division staff meet annual planning and financial deadlines.
- Organizes Development Division meetings, Management Team meetings, strategic retreats, and events- including scheduling, agendas and content, venue selection, contracting, catering, audio/visual setup, and follow-up.
- Drafts content for Sightlines, the Trust-wide internal newsletter, to share Development Division news, events, and updates across the organization.
Requirements
- At least five years of experience in a professional setting, preferably in a matrixed and geographically dispersed nonprofit; experience in a development office highly preferred.
- Excellent verbal and written communication skills, including writing, editing, and preparing high-quality presentation materials.
- Strong interpersonal and customer service skills, with a proven ability to collaborate across departments and build productive relationships with diverse stakeholders.
- Bilingual skills a plus.
- Strong data management skills, including accurate record keeping and experience with CRM or donor database systems.
- Strong organizational, analytical, and problem-solving skills with excellent attention to detail.
- Intermediate to advanced proficiency in Microsoft Word, Excel, and PowerPoint, and in Outlook for high-level scheduling and calendar management, with an aptitude for learning new technology, and experience with a CRM.
Core Competencies
Demonstrates strong organizational and communication capabilities, with expertise in managing executive schedules, drafting high-quality materials, and maintaining stakeholder relationships. Proficient in data management and CRM systems, ensuring effective collaboration and project follow-up within a nonprofit development environment.
Highest-signal resume keywords
- Calendar Management
- Written Communication
- Data Management
- Interpersonal Skills
- Microsoft Office Suite
ATS Optimization Keywords
Hard Skills
- Record Keeping
- Presentation Preparation
- Editing
- Analytical Skills
- Problem-Solving
Soft Skills
- Customer Service
- Collaboration
- Attention to Detail
Industry Keywords
- Nonprofit
- Development Office
- Stakeholder Engagement
- Fundraising
- Matrixed Organization
Tools & Technologies
- CRM Systems
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook