Manager, Change Management

Direct Energy Business; Houston (TX); On-site; USD 95,000 - 140,000; Full time

Job summary

NRG is seeking a Change Management Manager in Houston to lead organizational transformation initiatives and drive adoption. The role focuses on change strategies, stakeholder engagement, and project execution to minimize resistance and maximize impact.

Ideal candidates bring a strong background in change management methodologies, communications, and experience coordinating with executives and teams in matrixed organizations.

Qualifications

• Bachelor’s degree in Business, Organizational Development, Psychology, Public Relations or related field.
• 5+ years of professional work experience.
• Experience with internal communication tools (e.g., SharePoint, Yammer, Slack, email platforms).
• Proven ability to manage multiple projects and influence stakeholders at all levels.
• Excellent communication, facilitation, and interpersonal skills.
• Experience working in cross-functional teams and matrixed organizations.

Responsibilities

• Support the development and execution of change management strategies and plans that support various business transformation or change initiatives.
• Conduct impact assessments and readiness evaluations to identify change risks and mitigation strategies.
• Collaborate with project teams and relevant stakeholders, the People function, and leadership to integrate change management activities into project plans.
• Support stakeholder engagement efforts, including communication, training, and support strategies.
• Monitor and measure the effectiveness of change initiatives and adjust plans as needed.
• Coach and support senior leaders and managers in their role as change sponsors.
• Help build and maintain a change agent network to support local adoption and feedback loops.

Skills

Bachelor’s degree...

5+ years of professional work exp

Internal communication tools

Project management & stakeholder influ

Communication & interpersonal skills

Cross-functional teams & matrixed orgs

Education

Bachelor’s degree in Business, Organizational Development, Psychology, Public Relations or related field

Tools

SharePoint

Yammer

Slack

Email platforms

Job description

Date: Oct 2, 2026

Location: Houston, TX, US, 77010

Company: NRG

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.

More information is available at www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X.

Job Summary

The Change Management Manager is responsible for helping lead and coordinate change initiatives that drive organizational transformation. This role ensures that changes are effectively implemented and adopted by employees, minimizing resistance and maximizing engagement. The ideal candidate will have a strong background in change management methodologies, stakeholder engagement, communications, and project execution.

Key Responsibilities

• Support the development and execution of change management strategies and plans that support various business transformation or change initiatives.
• Conduct impact assessments and readiness evaluations to identify change risks and mitigation strategies.
• Collaborate with project teams and relevant stakeholders, the People function, and leadership to integrate change management activities into project plans.
• Support stakeholder engagement efforts, including communication, training, and support strategies.
• Monitor and measure the effectiveness of change initiatives and adjust plans as needed.
• Coach and support senior leaders and managers in their role as change sponsors.
• Help build and maintain a change agent network to support local adoption and feedback loops.

Qualifications

• Bachelor’s degree in Business, Organizational Development, Psychology, Public Relations or related field.
• 5+ years of professional work experience
• Experience with internal communication tools (e.g., SharePoint, Yammer, Slack, email platforms).
• Proven ability to manage multiple projects and influence stakeholders at all levels.
• Excellent communication, facilitation, and interpersonal skills.
• Experience working in cross-functional teams and matrixed organizations.

Preferred Qualifications

• Experience in change management, organizational development, or transformation roles.
• Familiarity with change management frameworks (e.g., ADKAR, Kotter, Prosci).
• Change Management certification (e.g., Prosci, CCMP).
• Experience in large-scale digital transformation or M&A communications.
• Knowledge of employee engagement and culture-building strategies.

• NRG Energy is committed to a drug and alcohol-free workplace.
• To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing.
• EOE AA M/F/Protected Veteran Status/Disability.
• Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.

We support the use of AI tools to help you prepare for your interview (e.g., practicing responses, researching the role, or refining your resume). However, during interviews and assessments, we expect responses to reflect your own thinking, experience, and communication. Use of AI to generate or read answers in real time, complete assessments, or misrepresent your qualifications is not permitted and may impact your candidacy.

Nearest Major Market

Houston