Manager, Cellular Therapy Laboratory

New York Blood Center; City of Rye (NY); On-site; USD 141,000 - 150,000; Full time

Job summary

New York Blood Center (NYBC) is seeking an Operations Manager to oversee the cellular therapy laboratory's daily operations, ensuring quality, compliance and efficient processing, cryopreservation, storage and distribution of products.

The role requires 5+ years in cellular therapy or stem cell labs with 3 years in management, strong QA/QC experience, and licensing (MT/ASCP or NYSDOH). Westchester County salary ranges reflect local market rates.

Qualifications

• Bachelor's or higher in clinical laboratory technology or in biology/chemistry with an advanced certificate in clinical laboratory technology.
• LICENSING: NYSDOH Medical Technologist license or NYSDOH Restriced license in Cellular Therapy (required).
• Experience: minimum 5 years Cellular Therapy or Stem Cell Lab; 3 years managerial experience.

Responsibilities

• Supervise day-to-day lab activities and manage resources.
• Implement and maintain quality control and quality assurance systems to ensure regulatory compliance (FACT, CLIA, FDA).
• Train and supervise laboratory personnel; perform performance evaluations and competency assessments.
• Ensure safety, patient confidentiality, and proper product handling regulations.
• Oversee inventory, equipment maintenance, calibration, and documentation.
• Provide technical guidance, troubleshoot equipment, and participate in process validation and optimization.
• Communicate with clinical teams and directors to ensure information flow and issue resolution.
• Assist Lab Director in identifying process improvements and implementing new procedures.

Skills

Leadership

Communication

Problem solving

Analytical ability

Cultural competency

Education

Bachelors in clinical laboratory technology/biology/chemistry

Advanced certificate in clinical laboratory technology

Job description

Operations Management

This position oversees the daily operations of a cellular therapy laboratory operations of cellular therapy, ensuring quality, compliance and efficacy in the processing, cryopreservation, storage, and distribution of cellular therapy products. The primary duties include:

• Supervising day-to-day lab activities, ensuring smooth workflows, and managing resources (personnel, equipment, supplies).
• Quality Assurance: implementing and maintaining quality control and quality assurance systems, validating new procedures, and ensuring compliance with regulatory standards like FACT, CLIA, and FDA.
• Staff Management: training and supervising laboratory personnel, including performance evaluation and competency assessments.
• Compliance: Ensuring adherence to all applicable regulations, including those related to safety, patient confidentiality and product handling.
• Inventory Management: Overseeing the inventory of supplies and reagents, equipment maintenance and calibration, and ensuring proper documentation.
• Technical Expertise: Providing technical guidance to staff, troubleshooting equipment issues, and participating in process validation and optimization.
• Communication And Collaboration: Communicating effectively with clinical teams, Medical and Laboratory Directors, ensuring proper information flow and problem resolution.
• Process Improvement: Assisting Lab Director on identifying areas for process improvement, developing and implementing new procedures and contributing to the continuous improvement of laboratory operations.

Education

Qualifications

• Bachelor's or higher degree in clinical laboratory technology, or
• Bachelor's or higher degree from a program with a major in biology, chemistry, or the physical sciences, and an advanced certificate in clinical laboratory technology, or
• Education and training sufficient to qualify for licensure as a Clinical Laboratory Technologist prior to 2009 as specified in NYS-ED Regulation 79-13.4.
• Pursuant to New York Codes, Rules and Regulations, Title 10 Section 58-1.4 Qualifications of Laboratory Supervisor (c), there is no substitute for the experience criteria.

Related Experience

• Minimum of 5 years Cellular Therapy or Stem Cell Laboratory experience. 3 years managerial experience.
• Experience writing SOPs and assessing competency.
• Experience evaluating staff including discipline, hiring, firing, and annual performance appraisals.

Licenses

• Relevant certifications (e.g., MT (ASCP),
• NYSDOH Medical Technologist license or NYSDOH Restricted license in Cellular Therapy. (required)

Knowledge

• Strong understanding of cellular therapy techniques, medical terminology, regulatory requirements, quality control principles, and laboratory safety practices.
• Knowledge of medical terminology and ability to discuss patient test results and donor and product qualification of cell therapy products with patients' physicians. Knowledge of donor qualification requirements for Cellular Therapy products. Ability to maintain accurate paper and electronic records, including but not limited to patient charts, billing and coding records for procedures, staff performance appraisals, lab expenditures. Excellent verbal and written communication skills. Excellent computer skills including Microsoft Office.

Skills

• Excellent leadership, verbal and written communication and interpersonal skills; ability to train and mentor staff; strong problem-solving and analytical abilities.
• Cultural competency and the ability to communicate effectively in a culturally sensitive manner with both individuals and groups from diverse background.

Abilities

• To play a crucial role in ensuring the quality and safety of cellular therapy products, contributing to the success of patient treatment and the advancement of this rapidly evolving field, to work and maintain staff morale under pressure.

For applicants who will perform this position in Westchester County, the proposed annual salary is $140,635.00 to $150,050.00 per year. For applicants who will perform this position outside of New York City or Westchester County, salary will reflect local market rates and be commensurate with the applicant’s skills, job-related knowledge, and experience

Overview

Founded in 1964, New York Blood Center (NYBC) has served the tri-state area for more than 60 years, delivering 500,000 lifesaving blood products annually to 150+ hospitals, EMS and healthcare partners. NYBC is part of New York Blood Center Enterprises (NYBCe) , which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe’s Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. NYBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit nybc.org . Connect with us on Facebook , X , Instagram , and LinkedIn .