Manager - Case Management - RN - Coordinated Care

University of Mississippi Medical Center; Jackson (MS); On-site; USD 80,000 - 110,000; Full time

Job summary

University of Mississippi Medical Center is seeking a Manager - Case Management - RN to supervise daily tasks of a Case Management team on the Main Campus Jackson. The role coordinates staffing, scheduling, performance evaluations, and data reporting.

The position oversees utilization review, discharge planning, and patient placement, and provides mentorship to staff while ensuring adherence to medical necessity guidelines and quality improvement initiatives.

Qualifications

• Valid RN license required.
• Certified Case Manager (CCM) and Accredited Case Manager (ACM) certifications preferred.
• Four (4) years nursing experience in case management, utilization review/management, or discharge planning, including 1 year leadership.

Responsibilities

• Supervises daily tasks of an assigned team of Case Managers.
• Coordinates staffing, qualifications, and scheduling; oversees performance evaluations.
• Monitors team outcomes, data collection, and reporting to improve processes.
• Oversees utilization reviews, case coordination, discharge planning, and patient placement.
• Provides coaching and mentorship to staff and supports professional development.
• Ensures adherence to medical necessity guidelines and CQI goals.

Skills

Case management knowledge

Utilization review

Data collection & reporting

Communication & collaboration

Job description

Organization

Adult Coordinated Care

Location

Main Campus Jackson

Job Title

Manager - Case Management - RN - Coordinated Care

Job Summary

Functions as the direct supervisor for daily tasks of an assigned team of Case Managers. Serves as an experienced clinical professional, coordinating management activities including employee selection, performance evaluations, scheduling, team outcomes management, and data collection and reporting. Oversees utilization reviews, case coordination, discharge planning, and patient placement. Identifies and removes barriers to promote effective resource utilization and efficient team productivity.

Education & Experience

Four (4) years of nursing experience in case management, utilization review, utilization management, or discharge planning including one (1) year of nursing leadership experience.

Certifications, Licenses, or Registration Required

Valid RN license.

Certified Case Manager from the Certified Case Management Commission and Accredited Case Manager from the American Case Management Association

Knowledge, Skills & Abilities

• Knowledge of utilization review, discharge planning, case management, and managed care reimbursement.
• Strong working knowledge of medical procedures, diagnoses, and coding systems, including ICD-10, CPT, and DSM-IV.
• Effective interpersonal, verbal, and written communication skills, including negotiation and collaboration.
• Ability to analyze data, prepare reports, and identify process improvements.
• Demonstrates sound judgement and ensures consistent application of medical necessity guidelines across the team.
• Committed to quality patient care, customer service, safety, cost efficiency, and continuous quality improvement (CQI).
• Proficient in the use of computers and related software applications.

Responsibilities

• Determines staffing needs, establishes required qualifications and skill sets, and participates in hiring activities in collaboration with administration and other stakeholders.
• Coordinates departmental activities by scheduling work assignments, establishing priorities, and directing the work of case managers.
• Identifies key competencies for case management staff and develops processes to assess competencies from hiring through ongoing performance evaluations.
• Evaluates employee performance through review of work assignments, outcomes, and work practices.
• Provides daily supervision, including hiring support, workload determination, assignment delegation, training oversight, coaching, performance evaluation, and data collection and reporting.
• Provides coaching and mentorship to staff to support professional development within the department.
• Develops and communicates work instructions and assists staff with complex or unusual assignments.
• Documents findings, plans, and actions in accordance with departmental guidelines and standards; tracks and analyzes data to evaluate benchmarks and performance metrics.
• Ensures efficient resource utilization by identifying and removing barriers that impact team productivity.
• Serves as a resource for resolving complex patient placement issues.
• Supports ongoing staff development activities in collaboration with the department director.
• Provides backup coverage for case managers as needed to ensure departmental goals and operational continuity are maintained.

Physical and Environmental Demands

Requires occasional exposure to bio-hazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, occasional working hours significantly beyond regularly scheduled hours, occasional activities subject to significant volume changes of a seasonal/clinical nature, occasional bending, occasional lifting and carrying up to 10 pounds, occasional crouching/stooping, occasional kneeling, occasional pushing/pulling, occasional reaching, frequent sitting, frequent standing, occasional twisting, and constant walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)

Additional Details

Time Type: Full time
FLSA Designation/Job Exempt: Yes
Pay Class: Salary
FTE %: 100
Work Shift: Day
Benefits Eligibility: Grant Funded: No
Job Posting Date: 08/27/2026

About University of Mississippi Medical Center

The University of Mississippi Medical Center is committed to educating the next generation of health professionals, discovering new cures and treatments and providing the highest quality health care. We foster environments that support respect, compassion and belonging for all faculty, staff and students as well as patients and visitors. Our employment, academic, research and clinical care practices reflect these commitments. UMMC is an equal opportunity employer and prohibits discrimination and harassment on the basis of race, color, national origin (including limited English proficiency and primary language), disability, age, sex (as that term is defined in applicable laws such as 45 CFR § 92.101(a)(2) and binding court decisions), religion, genetic information, veteran’s status and any other status protected by applicable law. UMMC also prohibits retaliation against those who report discrimination or harassment and against those who participate in the Medical Center’s investigation and handling of such reports. Further, UMMC complies with all applicable statutes, regulations and executive orders regarding sex discrimination, sexual harassment, domestic and dating violence, sexual assault and stalking, including but not limited to Title IX of the Education Amendments of 1972 and its implementing regulations which prohibit discrimination on the basis of sex in any education program or activity UMMC operates including in admission and employment, the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act (“Clery Act”) and the Campus Sexual Violence Elimination Act (“SaVE Act”). UMMC’s commitment to nondiscrimination applies to all of its programs, services, opportunities and activities, including but not limited to all employment, academic, research and clinical care practices and extends to all students, applicants for admission, employees, applicants for employment, affiliates, subcontractors, on‑site contractual staff, third party or community members, visitors to any of our campuses and others participating in UMMC programs or receiving UMMC services. With respect to employment in particular, this commitment applies to all employment decisions including but not limited to recruitment, employment, training, promotion, compensation, benefits, disciplinary actions and termination. UMMC maintains an affirmative action program in accordance with applicable laws. Consistent with these laws, UMMC takes affirmative action to recruit, employ, advance and prevent discrimination against qualified individuals.

Complaint Process

You may request additional information, accommodation or file a complaint through the applicable process identified below. Inquiries or complaints relating to discrimination or other employment issues may be referred to the Office of Employee Relations, 2500 North State Street, Jackson, Mississippi 39216‑4505 or emailed to [e-mail]. If you are a UMMC Student who needs more information or needs to file a complaint, please click here. You may also report any allegations of UMMC’s noncompliance with any legal requirement using UMMC’s Compliance Line. If you are anyone who has experienced, witnessed or otherwise has knowledge of any alleged violation of UMMC’s Title IX policy, please click here. If you are a Visitor/Patient who needs more information or needs to file a complaint, please click here.

Job Alerts

Finding the perfect job can take time and we want to make your search easier. If you didn’t find a position that matches your interests today, we encourage you to create a job alert. By setting up a job alert, you’ll receive notifications about new job openings that match your preferences as soon as they become available. To create a job alert, simply visit our careers page, log in or create an account, and set your job preferences. You can choose the job titles, locations, and departments you’re interested in, and we’ll keep you informed about relevant opportunities. We look forward to helping you find the right role with us!