Manager, Case Management Case Managers (RN, RD, Licensed MH Clinicians)

University of Minnesota School of Nursing; Washington (Washington County); On-site; USD 90,000 - 130,000; Full time

Job summary

Premera is seeking a Manager of Case Management to lead a team of clinicians and support staff in delivering integrated care. You will oversee strategy execution, drive process improvements, and ensure high-quality, cost-effective outcomes for members.

Applicants bring clinical licensure in RN, RD, or licensed MH fields and strong leadership skills to coordinate care plans with providers and caregivers.

Qualifications

• Leadership experience in healthcare case management.
• Clinical background in RN, RD, or licensed MH fields.

Responsibilities

• Oversee the execution and outcomes of Case Management strategy and goals.
• Develop and manage a team of clinicians and support staff, promoting growth and operational effectiveness.
• Drive initiatives, ensure quality standards, productivity, and clinical outcomes.
• Engage members and coordinate care plans that support self-management and improved health outcomes.

Job description

Career Opportunity Announcement

Manager, Case Management

Case Managers (RN, RD, Licensed MH Clinicians)

Join Our Team: Do Meaningful Work and Improve People’s Lives:

Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.

To better serve our customers, our culture promotes employee growth, collaborative innovation, and inspired leadership. Premera was ranked by Newsweek in 2026 as both the Greatest Workplace and Greatest Place to Work in Healthcare because we are committed to creating an environment where employees can do their best work and where best-in-class talent comes, stays, and thrives! AND we offer competitive salaries and benefits including matching 401K, medical, dental, vision, short-term disability, long-term disability, and a pension plan.

What You Will Get in these Roles - You have the opportunity to:

• Help members directly (and as a manager, teams of clinicians) in a meaningful and impactful way. We know that helping people is important to you.
• Learn and grow. You will be working with folks who literally wrote the book on integrated case management.
• Have an impact. Your work improves the lives of our members and enables us to operate more impactfully.
• Thrive in a career. We offer a supportive and safe environment where clinicians can work to the top of their licensure.
• Take pride. We know your work is important just as you do.

About the Opportunities:

Managers, Case Management are responsible for the execution and implementation of Case Management strategy and goals and the oversight of operations. The incumbent oversees the effective integration and continuous improvement of processes and systems meeting current and future business goals. Responsibilities include managing and developing a team of clinical and support staff promoting their professional growth and operational effectiveness as well as driving initiatives, and ensuring team is meeting quality standards, business goals, productivity, and achieving clinical outcomes.

Case Managers utilize the integrated (physical, behavioral health AND social drivers of health) case management model to partner with members, their providers, and caregivers to identify and address member’s barriers optimal health. Key responsibilities include engaging members, conducting relationship-based assessments, developing collaborative care plans that support improved member condition self-management skills, utilizing evidenced-based skills to promote behavior changes, ensuring care coordination, providing post-discharge follow up and delivering clinical and quality outcomes (e.g., reduce avoidable emergency department visits and readmissions and closing care gaps). Requires excellent skills in initial and sustained engagement and intervention both telephonic and digital, critical thinking, problem-solving, and motivational interviewing.

Training

Premera provides extensive training including integrated case management, cross specialty, motivational interviewing skill development, case management best practices, and LEAN process improvement.

EOE – Equal Opportunity Employer: Minorities, Women, Veterans and Individuals with Disabilities are encouraged to apply.