Manager - Care Transitions (Full Time)

Beth Israel Lahey Health; Burlington (MA); On-site; USD 165,000 - 215,000; Full time

Job summary

Beth Israel Lahey Health in Burlington, MA, is seeking a qualified Registered Nurse to join the Care Transitions team. This role is focused on providing operational oversight and ensuring efficient delivery of care transitions services while adhering to hospital standards.

The ideal candidate will possess a Bachelor's degree, RN licensure in Massachusetts, and four years of relevant experience. Join a committed team dedicated to making a difference in patient lives, with competitive compensation benefits.

Qualifications

• State licensure as a Registered Nurse (RN) in Massachusetts is required.
• At least four years of professional experience in RN patient care and case management.
• BLS certification is mandatory.

Responsibilities

• Plan and administer care transitions services efficiently.
• Monitor and improve financial and customer service objectives.
• Resolve complex problems and manage quality standards.

Skills

Operational oversight

Care transitions management

Clinical problem-solving

Interpersonal communication

Education

Bachelor’s degree

Master's degree in business or health-related field

Job description

Overview

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Provides operational oversight, professional guidance, and direction to the Care Transitions team, ensuring services are provided efficiently and effectively. Regularly reviews and revises, as necessary, relevant standards and ensures services performed comply with all hospital, system, and regulatory agency standards. Coordinates provision of services with other nursing and medical functions and serves as a technical resource for departmental personnel. As an expert in the assigned area serves as a resource person to staff and physicians.

Job Description

Plans and administers through the effective management and delivery of care transitions services following all hospital, system, and regulatory agency standards. Assists with ensuring quality, financial, and customer service objectives are met, including data necessary to monitor and measure compliance and continuous improvement. Assists with developing and administering capital and operating budgets to meet departmental goals and objectives. Implements appropriate methods to monitor adherence to budgets and resolve variances. Serves as a technical resource to subordinates in resolving complex problems and investigating and recommending corrective actions in response to incident reports and/or patient complaints. Assists with recommendations for new supplies and minor equipment purchases. Fosters smoothly running case management services and processes through timely and effective resolution of disruptions. Ensures the attainment of objectives through the selection, development, training, and evaluation of care transitions team members. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications, establishing personal networks; participating in professional societies. Performs other related duties as required and directed.

Qualifications

Required:

• Bachelor’s degree
• State licensure as a Registered Nurse (RN) in Massachusetts
• Four years of professional experience in RN patient care and case management
• BLS

Preferred:

• Master's degree in business or a health-related field
• Two years of experience in supervision
• ACM, CCM or CMAC Certification
• Knowledge of standardized medical necessity guidelines

Pay and Benefits

Pay Range: $165,000.00 USD - $215,000.00 USD

The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled