Manager – Care Transitions (Full Time)

Beth Israel Lahey Health; Burlington (MA); On-site; USD 165,000 - 215,000; Full time

Job summary

Beth Israel Lahey Health in Burlington, MA seeks an experienced RN with leadership in care transitions to oversee the Care Transitions team, ensure high-quality, cost-effective patient flow, and align with hospital, system, and regulatory standards. Responsibilities include budget oversight, staff development, performance improvement, and collaboration with nursing and medical staff.

Requires RN licensure in MA, Bachelor's in Nursing, 4+ years in RN care and case management; Master's preferred;

Qualifications

• RN licensure in Massachusetts (MA)
• Bachelor’s degree in Nursing required
• 4+ years RN patient care and case management
• BLS certification required
• Master's degree in health-related field preferred
• Two years of supervision experience preferred
• ACM/CCM/CMAC certifications encouraged

Responsibilities

• Plan and administer care transitions services in compliance with standards
• Oversee budgeting and financial planning to meet department goals
• Provide guidance and development for care transitions staff
• Coordinate services with nursing and medical teams
• Investigate incidents and patient complaints and implement corrective actions
• Monitor quality, customer service, and compliance metrics
• Attend educational workshops to maintain professional knowledge

Skills

RN leadership

Case management

Budget management

Quality improvement

Data-driven decisions

Staff development

Education

Bachelor's in Nursing

Master's degree preferred

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.Provides operational oversight, professional guidance, and direction to the Care Transitions team, ensuring services are provided efficiently and effectively. Regularly reviews and revises, as necessary, relevant standards and ensures services performed comply with all hospital, system, and regulatory agency standards. Coordinates provision of services with other nursing and medical functions and serves as a technical resource for departmental personnel. As an expert in the assigned area serves as a resource person to staff and physicians.Job Description:Plans and administers through the effective management and delivery of care transitions services following all hospital, system, and regulatory agency standards. Assists with ensuring quality, financial, and customer service objectives are met, including data necessary to monitor and measure compliance and continuous improvement. Assists with developing and administering capital and operating budgets to meet departmental goals and objectives. Implements appropriate methods to monitor adherence to budgets and resolve variances. Serves as a technical resource to subordinates in resolving complex problems and investigating and recommending corrective actions in response to incident reports and/or patient complaints. Assists with recommendations for new supplies and minor equipment purchases. Fosters smoothly running case management services and processes through timely and effective resolution of disruptions. Ensures the attainment of objectives through the selection, development, training, and evaluation of care transitions team members. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications, establishing personal networks; participating in professional societies. Performs other related duties as required and directed.Qualifications:Required:Bachelor’s degreeState licensure as a Registered Nurse (RN) in MassachusettsFour years of professional experience in RN patient care and case management.BLSPreferred:Master's degree in business or a health-related fieldTwo years of experience in supervisionACM, CCM or CMAC CertificationKnowledge of standardized medical necessity guidelinesPay Range:$165,000.00 USD – $215,000.00 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/DisabledEmployment: Full-timeHours/Week: 40Shift: DayCategory: Care Management / Patient Care CoordinationPay Range: $165,000.00 USD - $215,000.00 USDFLSA: ExemptReq ID: JR98186