Manager, Business Systems - Merchandising

Petco; San Antonio (TX); On-site; USD 117,000 - 194,000; Full time

Benefits offered by this job

Petco Total Rewards

401K

PTO

Job summary

Petco is seeking a senior leader in business systems analysis to guide cross-functional teams across applications and processes. The role emphasizes training, governance, and ensuring systems deliver value to business units within a retail environment.

The ideal candidate has a Bachelor of Science degree, 8+ years of related experience, and a proven ability to lead and influence diverse stakeholders. This position offers a competitive salary and comprehensive benefits.

Qualifications

• Bachelor's degree required; 8+ years of experience in related business areas.
• Experience designing and delivering training for system users.
• Strong leadership with ability to influence cross-functional teams.

Responsibilities

• Manage business processes and systems analysis across multiple applications to support assigned business units.
• Oversee design, maintenance and delivery of training for system users.
• Coordinate staff activities to gather requirements, triage problems and execute projects.

Skills

Business systems analysis

Leadership

Cross-functional collaboration

Training delivery

Compliance & governance

Education

Bachelor of Science degree or equivalent

Job description

Want to help pets live their best lives?

We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you

Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.

Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.

Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.

Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

Essential Job Functions:

The partner must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation:

• Manages business processes and systems analysis across many applications to support assigned business units. Leads administration of business systems and efforts to improve the efficiency and effectiveness of business processes.
• Ensures appropriate design, maintenance and delivery of training to users of assigned systems.
• Prioritizes, directs and coordinates activities of staff to gather and document requirements, triage and resolve technical problems, and execute project duties, responsibilities and tasks. Confers with staff to provide technical advice and to resolve problems.
• Responsible for ensuring that business systems analysis activities are conducted in compliance with company policies, procedures, standards and guidelines.
• Provides supervision to assigned staff including activities such as hiring, counseling, guiding, training and delivery of disciplinary processes as required. Provides training and guidance and assigns tasks to contractors; provides performance feedback on contractors.

Education/Experience:

• Bachelor of Science degree or equivalent.
• 8 years of experience directly related to the supported and connected business areas with an aptitude for both application systems and operational business process development.
• Experience in vertical or retail environment preferred.
• Strong leadership skills with demonstrated ability to influence and lead cross-functional teams.

Note: Current responsibilities are impacted by company and team priorities that may have evolved from what is displayed in the Workday job profile.The description provides general job duties and requirements, but the partner’s manager may assign additional responsibilities or tasks depending on business needs.

#LI-CS1

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.

Salary Range: $117,400.00 - $194,400.00

Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https://careers.petco.com/us/en/key-benefits

About Petco:

We’re proud to be 'where the pets go' to find everything they need to live their best lives for more than 60 years – from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood – the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.

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