Manager, Business Systems and Integrations

Dewberry; Fairfax (VA); On-site; USD 137,000 - 176,000; Full time

Job summary

Dewberry is seeking an experienced Manager, Business Systems and Integrations to join its Information Technology Group in Fairfax, VA. The Manager will lead the team responsible for Dewberry’s mission-critical business applications, systems integrations, and related data capabilities.

The role focuses on overseeing Cloud ERP and HCM, AI-native CRM, and other essential business platforms, ensuring reliability, operational excellence, and continuous improvements.

Qualifications

• Bachelor's degree in Information Systems, Computer Science, or related field, or equivalent professional experience.
• 10+ years of experience supporting, managing, or maintaining large scale enterprise applications, including ERP and CRM environments.
• 5+ years of experience leading technical teams, application support teams, or enterprise technology functions, with demonstrated success developing technical talent and establishing accountability.
• Experience in enterprise application management, service delivery, and lifecycle processes, including operational standards, escalation management, and reliability improvements; collaborate effectively with technical teams, business stakeholders, and vendors.
• Experience leading multi-stakeholder technology implementations, process improvement, and change management, with strong written, verbal, and interpersonal skills.
• Experience with modern project-management tools (e.g., ClickUp, Planner, Azure DevOps) and the ability to use AI-enabled tools (e.g., Microsoft Copilot) in daily research, communication, documentation, analysis, and process improvement.

Responsibilities

• Lead and develop the Business Systems and Integrations team. Set clear priorities, responsibilities, performance expectations, and service standards; and foster accountability and collaboration.
• Build team skills through cross-training, knowledge sharing, and professional development while balancing application support, strategic initiatives, and future capability needs.
• Apply Agile practices to prioritize work with business stakeholders, deliver incremental improvements, incorporate feedback, and support continuous delivery.
• Oversee enterprise application lifecycles, prioritize development and modernization, manage technical debt, and promote common platforms.
• Establish secure, scalable integration patterns, APIs, and standardized data exchanges that improve interoperability and reduce duplication.
• Ensure compliance with technology, security, data, and architecture standards throughout solution design, development, testing, deployment, and support.
• Develop practical roadmaps for legacy and high-risk systems, evaluate emerging technologies and cloud services, and advance reusable enterprise capabilities.
• Partner with data and analytics teams to strengthen data quality, governance, and security.
• Partner with the AI team to guide adoption of AI-enabled solutions, low-code tools, and workflow automation to improve business processes.

Skills

ERP & CRM

Technical leadership

Enterprise applications

Agile practices

PM tools

AI tools

Cloud integrations

Data governance

Stakeholder collaboration

Vendor management

Education

Bachelor’s degree in Information Systems or Computer Science

Tools

ClickUp

Planner

Azure DevOps

Microsoft Copilot

Job description

Job Description

Dewberry is seeking an experienced

Dewberry is seeking an experienced Manager, Business Systems and Integrations, to join its Information Technology Group in Fairfax, VA. Th e Manager will lead the team responsible for Dewberry’s mission-critical business applications, systems integrations, and related data capabilities. Th e Manager will oversee Cloud ERP and HCM , AI-native CRM, and other essential business platforms, maintaining reliability, operational excellence, and continuous improvements. Partnering with business stakeholders, t h e Manager will translate business needs into scalable solutions and lead application modernization, process automation, and the effective use of data, analytics, and artificial intelligence (AI) i n platform modernization. Dewberry is a leading, market-facing professional services firm with more than 60 locations and 2,500 professionals nationwide. What sets us apart from our competitors are our people. At Dewberry, we seek out exceptional talent and strive to deliver the highest quality of services to our clients. Whether you’re an experienced professional or a new graduate, you’ll have the chance to collaborate with the best and brightest and work on innovative and complex projects at the forefront of the industry. Our commitment to excellence stems from our personal integrity and from other defining attributes, which we call “Dewberry at Work,” that have inspired our employees to be successful for more than a half-century.

Responsibilities

• Lead and develop the Business Systems and Integration s team . S et clear priorities, responsibilities, performance expectations, and service standards; and foster accountability and collaboration.
• Build team skills through cross-training, knowledge sharing, and professional development while balancing application support , strategic initiatives , and future capability needs .
• Apply Agile practices to prioritize work with business stakeholders, deliver incremental improvements, incorporate feedback, and support continuous delivery.
• Oversee enterprise application lifecycles, prioritize development and modernization, manage technical debt, and promote common platforms. Maintain reliable application and integration services through monitoring, documentation, support, escalation, and proactive resolution of recurring issues.
• Establish secure, scalable integration patterns, APIs, and standardized data exchanges that improve interoperability and reduce duplication.
• Ensure compliance with technology, security, data, and architecture standards throughout solution design, development, testing, deployment, and support .
• Develop practical roadmaps for legacy and high-risk systems, evaluate emerging technologies and cloud services, and advance reusable enterprise capabilities.
• Partner with data and analytics teams to strengthen data quality, governance, and security .
• Partner with the AI team to guide adoption of AI-enabled solutions, low-code tools, and workflow automation to improve business processes.

Required

Required Skills & Required Experience

• Hold a bachelor’s degree in Information Systems , Computer Science or a related field, or equivalent professional experience .
• 10+ years of experience supporting, managing, or maintaining large scale enterprise applications, including ERP and CRM environments .
• 5 + years of experience leading technical teams, application support teams, or enterprise technology functions, with demonstrated success developing technical talent and establishing accountability .
• E xperience in enterprise application management, service delivery, and lifecycle processes, including operational standards, escalation management , and reliability improvements; collaborate effectively with technical teams, business stakeholders, and vendors.
• E xperience leading multi-stakeholder technology implementations , process improvement , and change management , with strong written, verbal, and interpersonal skills .
• E xperience with modern project-management tools (e.g., ClickUp , Planner, Azure DevOps ) and the ability to use AI-enabled tools (e.g., Microsoft Copilot) in daily research, communication, documentation, analysis, and process improvement.

Preferred

• E xperience in business operations, enterprise digital transformation, and project-based professional services , such as a rchitecture, e ngineering, and c onstruction (AEC) .
• Demonstrate experience with use of AI-enabled tools to automate business processes .

What Success Looks Like

• Earn business stakeholders’ recognition as a strategic partner through measurable gains in efficiency, employee experience, and business capability, and reduced risk.
• Automate processes, reduce duplicate data entry, and use AI responsibly to deliver demonstrable value.
• Align applications, integrations, and data flows with enterprise architecture ; reuse capabilities and define modernization plans for legacy and high-risk systems.
• Improve application reliability, security, supportability, service levels, and user experience, evidenced by operational metrics and user feedback.
• At this time, Dewberry will not sponsor a new applicant for work authorization.
• Dewberry is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity or sexual orientation.
• Only recipients of an offer of employment from Dewberry, will be required to submit to a background screening which may include, but is not limited to, employment verification, educational and other credential verification, driving record check, criminal background check, and an investigative consumer report. These screenings will be conducted by Dewberry’s background vendor of choice and will be conducted in compliance with all applicable federal, state, and local law.

Salary Range

The projected range for this position is $137,000-$176,000 annually in our Fairfax, VA office. Depending upon other factors, i.e., skills, experience, location, market conditions, the range may vary slightly.