Manager, Business Systems Analysis – Hybrid

Charles Schwab; Austin (TX); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

401(k) with company match

Employee stock purchase plan

Paid time off + sabbatical

Parental leave & family benefits

Health, dental, and vision insurance

Job summary

Charles Schwab in Austin is seeking a Senior Business Systems Analyst to join Wealth Asset Management Engineering. You will collaborate with Product Owners and translate business needs into technical designs across middle office, portfolio management, trading, and operations.

You will work with VestmarkONE and internal applications, support Agile Scrum teams, develop UATs, and document technical processes while ensuring scalable, high-quality solutions for Schwab Asset Management technology.

Qualifications

• 8+ years of professional experience as a business analyst in investment management.
• 1-2 years Schwab technology domain experience preferred.
• Strong knowledge of Managed Account products and strategies.
• Expert level knowledge of VestmarkONE SaaS and third-party integrations.
• Proficient with Agile Scrum and working in an Agile team.
• Experience creating workflows with Visio, Lucidchart, or similar.
• Proficient with Microsoft Office: Excel, Outlook, PowerPoint, Word.

Responsibilities

• Support new and existing Managed Account products on the VestmarkONE SaaS platform and internal apps.
• Work as a development team member on an Agile Scrum team.
• Collaborate with Product Owners to break down features into deliverable components.
• Translate business requirements into technical designs for developers.
• Analyze features for edge cases and hidden requirements.
• Work with cross-functional stakeholders to ensure deliverables meet specs.
• Develop User Acceptance Tests and write technical documentation.

Skills

Agile Scrum

VestmarkONE

Confluence

JIRA

Visio

Lucidchart

Excel

PowerPoint

Word

Stakeholder collaboration

Tools

VestmarkONE

Confluence

JIRA

Visio

Lucidchart

Job description

Position Type: Regular
Your opportunity

We believe that, when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client's goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm, and the world. We live and bring to life the concept of 'own your tomorrow' every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, purposeful, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible, and understandable for all. As we enter our fifth decade, we are looking for talented, innovative, and driven people who believe they can help themselves, and our clients, create a better future.

Your Opportunity:

The Business Systems Analyst role will be part of Wealth Asset Management Engineering (WAME) which is part of Schwab Technology Services (STS). WAME is aligned to support both the technology needs of Schwab Asset Management and Wealth Asset Management across the broader Schwab organization. As part of the Charles Schwab organization, we champion the needs of investors and seek to enhance the financial lives of our clients in all we do. Operating our business through clients' eyes and putting them at the center of our decisions, we aim to deliver exceptional experiences to investors and the financial professionals who serve them.

The WAME teams are responsible for a suite of internally built applications together with various and Third-Party platforms. The Business Systems Analyst will be an integral member of the Managed Accounts Technology Team that is responsible for developing solutions that supports both new and existing Managed Account Offers. In addition, the role will support the ongoing growth and scalability of Schwab Asset Management’s Trading and Operations Technology Platform.

What you will do:

We are looking for a Business Systems Analyst to support new and existing Managed Account Products on our Middle Office, Portfolio Management, Trading and Operations platform supported by a third-party SaaS application, VestmarkONE together with other proprietary built internal applications.

• Work as a Development Team member of an Agile Scrum Team focused on Schwab Managed Accounts on the VestmarkONE SaaS application.
• Collaborate with Product Owners to break down features into small deliverable components.
• Collaborate with internal users to understand business and client requirements and implement solutions that meet those needs.
• Translate business requirements into technical designs implemented by developers.
• Analyze product features and processes for edge cases or hidden requirements.
• Work cross-functionally with various technical and business stakeholders.
• Ensure final deliverables meet functional and design specifications and requirements.
• Develop User Acceptance Tests for products and processes.
• Write technical and procedural documentation.

What you have:

This role requires an initiative-taking and experienced analyst with pride of ownership reflected through a disciplined approach, and accountability for delivery.

Qualifications & Experience

• 8 years of professional experience working as a business analyst or in a similar capacity within the investment management industry.
• 1-2 years or more of Schwab technology domain experience gained as a recent contractor or employee
• In-depth knowledge of Managed Account products concepts such as Fund Wraps, Separately Managed Accounts and Unified Managed Accounts.
• In-depth knowledge of the various Schwab Managed Account Strategies, including Schwab Direct Indexing.
• Expert level knowledge of the VestmarkONE SaaS application, and broad experience of collaborating with third-party vendor SaaS applications.
• A good working knowledge of Agile Scrum and experience working as part of an Agile Scrum Team.
• Experience building workflows and flowcharts including knowledge Visio, Lucidchart or other visualization software.
• Experience with the Atlassian stack including Confluence and JIRA.
• Strong working knowledge of Microsoft applications including Excel, Outlook, PowerPoint, and Word.

Personal Characteristics

• A commitment to high ethical standards and integrity, demonstrated through action.
• Skilled communicator with exception verbal, written, presentation and facilitation skills.
• High-energy, purposeful, positive, entrepreneurial in spirit, and results driven.
• Initiative-taker that takes initiative and can work independently and as part of a team.
• Well-organized and disciplined with high diligence.
• Direct, plain-spoken; conveys a genuine and authentic demeanor.
• Outstanding performer, persistent and pro-active, detailed oriented, and driven to exceed expectations.

What's in it for you

At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive that takes care of the whole you - both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance