Manager, Business Systems

PracticeTek; United States; On-site; USD 156,000 - 165,000; Full time

Benefits offered by this job

Health, dental, vision coverage

401(k) with company match

Paid time off

Job summary

PracticeTek is hiring a Manager of the Business Systems team to lead cross-functional projects that improve internal operations and scalability. You will drive complex initiatives, coordinate planning, and partner with stakeholders across the business to deliver high‑quality outcomes.

The role emphasizes strong leadership, systems development, and vendor management within a fast-growing healthcare tech environment, with compensation reflecting market levels and benefits included.

Qualifications

• 5+ years of management experience in systems, IT, or related fields.
• Experience with Salesforce, Zuora, and HubSpot is preferred.
• Strong communication and collaboration across functions.

Responsibilities

• Lead complex Business Systems projects from planning to execution, including implementations, migrations, integrations, and upgrades.
• Build and manage project plans, timelines, budgets, resources, risks, issues, and dependencies.
• Create structure and accountability across cross-functional teams to align scope and milestones.
• Maintain complete, organized project documentation and decisions.
• Manage vendor contributions to ensure timely delivery and budget adherence.

Skills

Leadership

Systems development

Project management

Stakeholder mgmt

Agile / Hybrid / Waterfall

Tools

Salesforce

Zuora

HubSpot

Asana

Jira

Job description

Stopscrolling-your dream job might just be here! At PracticeTek, wedon'tdoordinary, we do bold ideas,big impact, and endless opportunities to grow. Imagine working with teammates who celebrate your wins, challenge you to think bigger, and cheer you on every step of the way.Imagine building solutions thatactually changelives and reshape how healthcare works.That'sthe vibe here: high-energy, high-impact, and 100% human. Ready to jump in?Let'sgo!

We'reon a mission to revolutionize healthcare practices effortlessly and we live out our brand promise every day: being the Trusted Partner in retail healthcare. PracticeTek is one of the largest retail-healthcare tech providers in North America, offering everything a practitioner would need, from pre-encounter workflows to practice management, analytics, digital intake forms, marketing tools, EHRs, and payment systems, for a whopping 40,000+ clinics worldwide. Over the years,we'vebrought together the best-in-class platforms that serve the Chiropractic, Wellbeing, Vision and Dental providers and their patients; and we are united by one mission, to revolutionize retail healthcare practices effortlessly. Here,you'llhave the flexibility to contribute across multiple brands, each offering a unique path for growth. Whetheryou'rebuilding products, supporting customers, or driving strategy, your journey with PracticeTek is full of opportunity.

We believe in showing up with consistent care,staying alwaysahead, keeping our approach market-in, making every experience feel effortless, owning it openly, and striving to do right in every decision.These aren't just words; they're how we live, work, and make an impact together.

• Shape the future of healthcare with technology solutions that are always evolving to meet real-world needs.
• Team up with passionate, talented people who care deeply about patients, providers, and making a difference.
• See your impact firsthand by helpingpracticesdeliver carethat'ssimpler, smarter, and better for everyone.
• Grow your career and your skills in an environment that celebrates curiosity, collaboration, and continuous development.

WhyYou'llLove It Here

As part of theTekTribe,you'llenjoy:

• Comprehensive health, dental, and vision coverage options
• Wellness benefits that support lifestyle, behavioral health, and overall wellbeing
• Flexible paidtime off, sick time, and 10 company-paid holidays
• 401(k) plan with company match to help you build your future
• Culture Committee driving initiatives that spark connection, fun, and belonging
• A workplace powered by innovation, collaboration, and energy every day

Business Systems

The Business Systems team powers the internal technology and operational processes that help PracticeTek scale. The team designs, implements, andmaintainscritical platforms across CRM, ERP, reporting, and other internal tools, with a focus on system interoperability, data integrity, security, automation, and process efficiency.

Asthe Manager ofthe Business Systems team,you'llleada group of Systems Analysts and Administratorsand managestrategic projects that improve how PracticeTek operates internally.You'lldrivecomplex system implementations, data migrations, integrations, upgrades, and cross-functional initiatives, partnering closely with stakeholders across the business to deliver high-quality outcomes on time and within budget.

WhatYou'llDo

Here'showyou'llhelp us bring our mission to life and show up as a Trusted Partner:

• Lead complex Business Systems projects from planning through execution, including system implementations, data migrations, integrations, and platform upgrades that improve internal operations and scalability.
• Build and manage clear project plans, timelines, budgets, resource plans, risks, issues, anddependenciesso stakeholders have visibility into progress, decisions, and tradeoffs.
• Create structure and accountability across cross-functional project teams, ensuring business, technical, and vendor partners stay aligned on scope, milestones, deliverables, and expected outcomes.
• Maintain complete and organized project documentation, including project artifacts, status reporting, decisions, risks, andimplementationrecords.
• Manage vendor contributions to ensure services, timelines, deliverables, and budgets support successful project completion.

How Success is Measured

Here'showwe'llknowyou'remaking an impact and raising the bar:

• Business Systemsare aligned tobusinessneedsand functional outcomes, with enhancement requests andidentifieddefects handled within established timelines.
• Business Systems availability, performance, data quality,redundancyand security are assured through proactive operational rigor and incident response.
• Strategic Business Systems projects are delivered on time, within budget, and aligned to agreed-upon scope, quality, and business outcomes.
• Project risks, issues, dependencies, and decisions areidentifiedearly, communicated clearly, and resolved or escalated with minimal disruption to delivery timelines.
• Stakeholders have consistent visibility into project status, milestones, deliverables, and next steps throughaccuratereporting and well-maintained documentation.
• System implementations, migrations, integrations, and upgrades are completed with minimal business disruption and strong adoption byimpactedteams.
• Vendor deliverables are completed according to agreed timelines, budgets, and quality expectations.

What You Bring

Your unique talents are whatmakeyou shine. For this role, success looks like:

• 5+ years of management experience, with a strong focus onsystems development,business systems implementations, integrations, data migrations, or platform upgrades.
• 5+ years of systems administration or analyst experience; business systems architecture experience highly preferred.
• Excellent leadership, communication, and stakeholder management skills, with the ability to influence, align, and collaborate across diverse teams.
• Strong working knowledge ofsystems development and projectmethodologies, including Agile, Hybrid, and Predictive/Waterfall approaches, as well as tools such as Asana,Jira,or similar platforms.
• Proven ability to managecomplex cross-functionalprojects involving platforms such as Salesforce, Zuora, HubSpot, or similar business systems;proven experiencedeliveringresults within defined timelines, budgets, and quality expectations.

Ready to Join?

If you're excited to bring your ideas, energy, and expertise to a team that's shaping the future of healthcare, we can't wait to hear from you.

The Fine Print That Really Matters

At PracticeTek, wedeterminecompensation by considering market data, internal equity, and each candidate's skills and experience. For this position, wereasonably expectto pay between $155,500 - $165,000. This role is also eligible for benefits, including health, dental, vision, paid time off, 401(k) with companymatch, and may be eligible foradditionalcompensation such as bonuses or equity, as applicable.

PracticeTek is an Equal Opportunity Employer. We are committed to creating an inclusive environment where all employees feel valued and supported. All qualified applicants will receive fair treatment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, age, disability, veteran status, genetic information, marital status, uniformed service status, or any other characteristic protected under applicable law.

This job description is not a contract of employment and does not alter the at-will relationship between PracticeTek and its employees.