Manager Business Applications

Socket.dev; Campbell (CA); Hybrid; USD 165,000 - 190,000; Full time

Benefits offered by this job

Stock options

Bonus

401k plan

Health benefits

Generous PTO

Parental leave program

Job summary

Imperative Care is seeking a Manager, Business Applications to lead a team delivering high‑quality business IT solutions. You will be the primary liaison between Commercial/Marketing and IT, translating strategy into a scalable technology roadmap and managing project execution in Campbell, CA with hybrid on‑site work.

You will drive CRM, marketing automation, analytics, and sales enablement platforms, oversee system lifecycle, govern data practices, and partner with stakeholders to align IT with

Qualifications

• Bachelor’s degree in computer science or related discipline with 8+ years of experience.
• MBA or MS inIS/Engineering preferred.
• Hands-on experience with CRM platforms and commercial systems.
• Experience aligning IT with revenue growth and business objectives.

Responsibilities

• Lead a team to deliver high-quality business IT solutions and support.
• Serve as the liaison between Commercial/Marketing and IT.
• Translate strategy into a scalable technology roadmap and manage projects.
• Oversee CRM, marketing automation, analytics, and sales enablement platforms.
• Govern data practices and drive digital transformation initiatives.

Skills

CRM platforms

Data governance

Cross-functional leadership

IT strategy

Education

Bachelor’s degree in computer science or related

Master’s degree (MBA, MS in Information Systems, Engineering, or related)

Tools

Salesforce

Veeva

Microsoft Dynamics

Job description

Title: Manager Business Applications

Location: This position is full time and on-site/hybrid in Campbell, CA

Why Imperative Care?

Do you want to make a real impact on patients? Imperative Care is changing the way stroke and vascular diseases are treated.As part of our team, you’d be supporting breakthroughs that will revolutionize the future of stroke care. Every day, the technologies that we develop at Imperative Care directly impact human lives. Our focus is on the needs of the patient, and they come first in everything we do

What You’ll Do

The Manager Business Applications is responsible for leading a team to ensure the high-quality delivery of business requirements, system enhancements, and ongoing application support.This role also serves as a strategic business partner and trusted advisor for the Commercial and Marketing organization aligning IT capabilities with revenue growth and business objectives. As the primary liaison between business leaders and IT, this role is responsible for translating commercial strategy into a scalable technology roadmap, delivering digital solutions, and managing effective project execution. The leader drives optimization of commercial platforms and leads digital transformation initiatives including data and AI enablement, while ensuring strong governance and compliance to deliver measurable business value.

• Serves as the primary IT strategic partner for the Commercial and Marketing groups, developing strong relationships with senior management and key stakeholders.
• Translate business strategy into a multi-year technology roadmap aligned with enterprise architecture and company priorities.
• Lead demand management, portfolio prioritization, and intake processes for commercial IT initiatives.
• Partner with executive stakeholders to identify technology-enabled opportunities that drive revenue growth and operational efficiency.
• Develop business cases, ROI analyses, and funding justifications for commercial technology investments.
• Oversee systems lifecycle management and optimization of commercial systems, including CRM, marketing automation, analytics, and sales enablement platforms.
• Partner with business and IT stakeholders to identify and execute digital transformation initiatives, including automation, advanced analytics, and AI-driven capabilities to enhance commercial effectiveness.
• Collaborate with data and analytics teams to enhance reporting, forecasting, and decision-support.
• Partner with PMO and delivery teams to ensure projects are delivered on time, within scope, and within budget.
• Establish and monitor KPIs that measure business value and drive continuous improvement.
• Manage external technology vendors including contracts, relationships, and service performance.
• Evaluate emerging technologies and industry trends to maintain competitive advantage.
• Facilitate cross-functional collaboration between IT, Sales, Marketing, Commercial Operations, Finance, and Compliance teams.
• Provide leadership, mentoring, and guidance to IT Business Analysts supporting commercial functions.
• Drive change management and user adoption strategies for new technology implementations.
• Promote a culture of innovation, accountability, and continuous improvement across commercial technology initiatives.

What You’ll Bring

• Bachelor’s degree in computer science, or related discipline and a minimum of 8 years of related, experience; or equivalent combination of education and work experience.
• Master’s degree (MBA, MS in Information Systems, Engineering, or related discipline) preferred.
• Minimum 5+ years in business-facing IT roles such as Business Relationship Management, IT Product Management, or Technology Portfolio Management.
• Demonstrated experience supporting Commercial, Sales, Marketing, or Customer Experience functions.
• Hands-on experience with CRM platforms (e.g., Salesforce, Veeva, Microsoft Dynamics) and related commercial systems.
• Experience with marketing automation, sales enablement, CPQ, or commercial analytics platforms preferred.
• Strong understanding of data governance, reporting, business intelligence, and analytics solutions.
• Proven experience aligning IT strategy with business objectives and revenue growth initiatives.
• Experience in regulated industries such as Medical Devices, Life Sciences, Pharma, or Healthcare required or strongly preferred.
• Experience developing technology roadmaps and leading cross-functional digital transformation programs.
• Experience managing IT budgets, developing business cases, and conducting cost/benefit analysis.
• Demonstrated ability to influence senior leadership and effectively bridge technical and non-technical stakeholders.

Employee Benefits

Employee Benefits include a stake in our collective success with stock options, bonus, competitive salaries, a 401k plan, health benefits, generous PTO, and a parental leave program.

Salary Range: $165,000 – 190,000

Please note that the salary information is a general guideline only. Imperative Care considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal equity, as well as location, market and business considerations when extending an offer

The posted salary range reflects compensation for employees based in the local Bay Area market. For candidates hired outside of this geographic area, compensation may vary and be adjusted based on location, local market conditions, and other factors