Manager, Business Analytics

AbbVie; North Chicago (IL); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401(k)

Long-term incentive programs

Job summary

AbbVie in North Chicago seeks a Manager, Business/Data Analytics to lead a team of Data Analysts, drive data-driven insights, and align analytics with business goals across functions.

You will mentor analysts, design dashboards and reports, and apply advanced analytics to optimize operations. The role requires 8+ years in data and analytics and 2+ years in management, with excellent communication and process-improvement mindset.

Qualifications

• Bachelor’s and/or Master’s degree in business, physical or life science, pharmacy, nursing, engineering or related field if combined with relevant work experience.
• 8+ years of experience in data and analytics, service center or technical field in a regulated industry or relevant experience.
• 2+ years of managerial and/or project management experience in a quality assurance, or similar organization highly desired.
• Experience driving key process improvement initiatives based on data-driven insights and key performance indicators (KPIs).
• Strong communication skills and ability to effectively collaborate with stakeholders across the organization.
• Six Sigma / continuous improvement methodology, certification, or experience is preferred.

Responsibilities

• Manages a team of Data Analysts, including selecting and hiring, guiding performance expectations, and developing staff by coaching and elevating the team to enhance analytical skills that drive business goals.
• Collaborates cross-functionally with business partners and internal teams to drive meaningful, data-driven business outcomes and insights.
• Drives the overall development and implementation of the organization using advanced data analytics techniques to set PM goals and optimize data-driven projects, ensuring accurate and insightful reporting of activities and outcomes.
• Leads projects centered around complex data models, ensuring comprehensive reporting of activities and outcomes using predictive analytics by translating complex data into clear, actionable business insights.
• Directs data-related investigations by employing analytical frameworks to validate data by designing and building dashboards, visualizations, and reports to support strategy and operations.
• Provides oversight for accuracy and quality assurance, leveraging data mining techniques to identify improvements and address emerging data trends.
• Oversees the management of reporting systems and performance metrics, utilizing sophisticated analytics tools to track Key Performance Indicators (KPIs) and extract actionable insights to drive operational improvements.
• Develops and supports other functional analytics-driven initiatives, programs, and systems that enhance operational efficiency and data utilization.
• Acts as a mentor and quality reviewer for Data Analysts, responsible for selecting and hiring, guiding them with performance expectations, and developing staff by coaching and elevating the team to enhance analytical skills that drive business goals.

Skills

Data storytelling

People management

Stakeholder collaboration

Business analytics

KPI-driven insights

Education

Bachelor’s or Master’s in business/science/engineering

Job description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

Purpose

The Manager, Business/Data Analytics, is responsible for being a hands‑on data and business analyst, working with and eventually managing the data analyst within the AbbVie Complete Access function. This role is tasked with enhancing the team's capabilities in data storytelling, business alignment, and insights delivery. Additionally, the role ensures that business operations are synchronized with data‑driven processes and business objectives.

Responsibilities

• Manages a team of Data Analysts, including selecting and hiring, guiding performance expectations, and developing staff by coaching and elevating the team to enhance analytical skills that drive business goals.
• Collaborates cross-functionally with business partners and internal teams to drive meaningful, data-driven business outcomes and insights.
• Drives the overall development and implementation of the organization using advanced data analytics techniques to set PM goals and optimize data-driven projects, ensuring accurate and insightful reporting of activities and outcomes.
• Leads projects centered around complex data models, ensuring comprehensive reporting of activities and outcomes using predictive analytics by translating complex data into clear, actionable business insights.
• Directs data-related investigations by employing analytical frameworks to validate data by designing and building dashboards, visualizations, and reports to support strategy and operations.
• Provides oversight for accuracy and quality assurance, leveraging data mining techniques to identify improvements and address emerging data trends.
• Oversees the management of reporting systems and performance metrics, utilizing sophisticated analytics tools to track Key Performance Indicators (KPIs) and extract actionable insights to drive operational improvements.
• Develops and supports other functional analytics-driven initiatives, programs, and systems that enhance operational efficiency and data utilization.
• Acts as a mentor and quality reviewer for Data Analysts, responsible for selecting and hiring, guiding them with performance expectations, and developing staff by coaching and elevating the team to enhance analytical skills that drive business goals.

Qualifications

• Bachelor’s and or Master’s degree in business, physical or life science, pharmacy, nursing, engineering or related field if combined with relevant work experience.
• 8+ years of experience in data and analytics, service center or technical field in a regulated industry or relevant experience.
• 2+ years of managerial and/or project management experience in a quality assurance, or similar organization highly desired.
• Experience driving key process improvement initiatives based on data-driven insights and key performance indicators (KPIs).
• Strong communication skills and ability to effectively collaborate with stakeholders across the organization.
• Six Sigma / continuous improvement methodology, certification, or experience is preferred.
• Regulatory, compliance, and/or information security experience is desired.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our long-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html