Manager - Behavioral Health Services

SSM Health; Missouri; On-site; USD 70,000 - 100,000; Full time

Job summary

SSM Health Cardinal Glennon Children's Hospital in Missouri seeks a Behavioral Health Services Manager to oversee daily operations. The role emphasizes policy development, staff leadership, quality patient care, and collaboration across departments.

Requires a Master's in Behavioral Health and five years of experience, with BLS certification within 90 days. This is a full-time day-shift position with opportunities to drive improvements in a pediatric setting.

Qualifications

• Master's degree in Behavioral Health or related field.
• Five years' experience.
• BLS HCP certification required within 90 days of employment.

Responsibilities

• Develops and implements departmental goals, standards, and objectives supporting the strategic plan and vision.
• Assists with the development and implementation of policies and procedures.
• Assesses quality of patient care and coordinates patient care services with patients, staff, physicians, and other departments.
• Manages staff relations including performance management, staff satisfaction and conflict management; handles scheduling, recruitment, and payroll.
• Monitors departmental budgets, regulatory compliance, departmental contracts and vendor relations.
• Participates in direct delivery of care depending on patient census.
• Works in a constant state of alertness and safety.
• Performs other duties as assigned.

Skills

Behavioral health

Change management

Process improvement

Feedback culture

Education

Master's degree in Behavioral Health or related field

Job description

It's more than a career, it's a calling

MO-SSM Health Cardinal Glennon Children's Hospital

Worker Type

Regular

Job Highlights

Join a team where your work matters every moment, every patient, every community. At SSM Health, you’ll be empowered to grow, supported to thrive, and inspired to make a lasting impact. Preferred candidates must have a background in behavioral health, be motivated to support a team going through a lot of change. Needs to be open to process improvement and gives/receives constructive feedback.

Department

Behavioral Health

Schedule

Full time, Day shift, Monday through Friday 8am to 4:30pm

Job Summary

Manages the daily operations for behavioral health services.

Job Responsibilities and Requirements

Primary Responsibilities

• Develops and implements specific departmental goals, standards, and objectives which support the strategic plan and vision.
• Assists with the development and implementation of policies and procedures.
• Assesses quality of patient care and coordinates patient care services with patients, staff, physicians, and other departments.
• Manages staff relations including performance management, staff satisfaction and conflict management. Performs and oversees scheduling, recruitment, and payroll.
• Monitors departmental budgets, regulatory compliance, departmental contracts and vendor relations.
• Participates in direct delivery of care depending on patient census.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

Education

• Master's degree in Behavioral Health or related field, or equivalent years of experience and education

Experience

• Five years' experience

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Required Professional License And/Or Certifications

Resuscitation Certification Requirement: Basic Life Support Healthcare Provider (BLS HCP) required within 90 day of employment. Other resuscitation certifications may be required dependent on department.

State of Work Location: Illinois

• Licensed Clinical Professional Counselor (LCPC) - Illinois Department of Financial and Professional Regulation (IDFPR)
• Or
• Licensed Clinical Social Worker (LCSW) - Illinois Department of Financial and Professional Regulation (IDFPR)
• Or
• Licensed Marital and Family Therapist (LMFT) - Illinois Department of Financial and Professional Regulation (IDFPR)

State of Work Location: Missouri

• Licensed Clinical Social Worker (LCSW) - Missouri Division of Professional Registration
• Or
• Licensed Marital and Family Therapist (LMFT) - Missouri Division of Professional Registration
• Or
• Licensed Professional Counselor (LPC) - Missouri Division of Professional Registration

State of Work Location: Oklahoma

• Licensed Behavioral Practitioner (LBP) - Oklahoma State Board of Behavioral Health
• Or
• Licensed Clinical Social Worker (LCSW) - Oklahoma State Board of Licensed Social Workers
• Or
• Licensed Marital and Family Therapist (LMFT) - Oklahoma State Board of Behavioral Health
• Or
• Licensed Master’s Social Worker (LMSW) - Oklahoma State Board of Licensed Social Workers
• Or
• Licensed Professional Counselor (LPC) - Oklahoma State Board of Behavioral Health
• Or
• Licensed Social Worker (LSW) - Oklahoma State Board of Licensed Social Workers

State of Work Location: Wisconsin

• Licensed Clinical Social Worker (LCSW) - Wisconsin Department of Safety and Professional Services
• Or
• Licensed Marital and Family Therapist (LMFT) - Wisconsin Department of Safety and Professional Services
• Or
• Licensed Professional Counselor (LPC) - Wisconsin Department of Safety and Professional Services

Work Shift

Day Shift (United States of America)

Job Type

Employee

Department

2071000010 Knight of Columbus Center

Scheduled Weekly Hours

40

Equal Employment Opportunity

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.