Manager - Asset Protection - North Point Market Center Rack

Nordstrom; Alpharetta (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

An established industry player seeks a dynamic Manager of Asset Protection to oversee security operations and lead a dedicated team. This role involves implementing strategies to reduce shrinkage, ensuring employee safety, and fostering strong relationships with store leaders. The ideal candidate will possess a proven track record in asset protection, strong communication skills, and the ability to leverage data for decision-making. Join a company that values its employees and offers comprehensive benefits, including medical, dental, and retirement plans, in a fast-paced retail environment.

Benefits

Medical/Vision Insurance

Dental Insurance

Retirement Plan

Paid Time Off

Life Insurance

Disability Insurance

Merchandise Discount

EAP Resources

Qualifications

• Proven success in asset protection and security leadership.
• Ability to communicate effectively with various stakeholders.
• Strong decision-making skills in high-stress situations.

Responsibilities

• Lead Asset Protection teams and execute shrink reduction strategies.
• Monitor reports and document incidents effectively.
• Develop relationships with store leaders to enhance security.

Skills

Investigative skills

Asset protection procedures

Security procedures

Communication skills

Decision making

Problem-solving

Organizational skills

Relationship building

Data analysis

Flexibility

Education

Experience in asset protection

Leadership experience

Tools

Exception Based Reporting tools

Case Management Software

Monitoring technologies

Job description

Job Description

The Manager of Asset Protection (AP) is responsible for supervision of Asset Protection teams in the store they support. This supervision includes recruiting, development, performance oversight and budgeting. This position is responsible for the execution of the company shrinkage reduction strategy within their store/building. The Asset Protection Manager is responsible for the safety and security of employees, theft prevention, enhancing company profitability, and alignment with company values and business strategy. The Asset Protection manager is expected to partner with cross functional store leaders to support the retail asset protection business.

KEY RESPONSIBILITIES:

• Lead by example and execute the organizational strategy set by the AP Division
• Develop strong relationships within the store, inclusive of Store Manager, Service Experience, Inventory Accuracy and Human Resources, being the leader in shrink impacting subjects.
• Act as Owner of building security and safety, educating the store on emergency preparedness topics and assisting employees in safety incidents.
• Monitor and c ommunicate all reports to ensure that AP incidents and cases are reported and documented properly.
• Results driven leader through leveraging data to identify trends to mitigate internal and external theft
• Lead execution of company shrink program and directives, including shrink reduction plans and detecting issues of theft and dishonesty
• Strong People Leader, hiring and developing talent that has the competencies to support internal and external investigations, auditing, shortage reduction programs and AP awareness programs and system controls
• Be Data Driven leveraging reporting to identify risks and mitigate issues that reduce loss and maximize profitability

QUALIFICATIONS:

• Proven success in investigative, asset protection, and security procedures as well as prior AP leadership experience
• A comprehensive understanding of Exception Based Reporting tools and Case Management Software
• Ability to develop and maintain productive relationships with other employees and leaders
• Ability to communicate clearly and professionally with co-workers and customers
• Strong decision making and problem-solving skills when in high stress situations
• Strong written communication skills
• Strong organizational, delegation and follow-through skills
• Ability to manage competing priorities in a fast-paced environment
• Computer proficiency, including use of monitoring and surveillance technologies
• High level of ownership, accountability, and initiative
• Ability to work a flexible schedule based on department and store needs

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits.Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

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