Manager Appraisal Operations

Compeer Financial; Bloomington (IL); Hybrid; USD 84,400 - 127,700; Full time

Benefits offered by this job

Hybrid work up to 50% remote

401k match and retirement plan

Medical, dental, vision benefits

HSA/FSA and life insurance

Disability insurance

Paid time off and holidays

Learning and development programs

Mentorship opportunities

Employee wellness program

Job summary

Compeer Financial seeks a senior operations leader to guide appraisal services and related functions. You will set governance practices, performance expectations and ensure scalable, high‑quality service delivery across teams.

You will mentor leaders, partner with technology and business units, and drive continuous improvement to meet strategic goals while supporting a hybrid work environment.

Qualifications

• Bachelor's degree or equivalent in a related field.
• 7+ years in financial services, appraisal operations or data management.
• 3+ years of leadership with team or stakeholder responsibility.
• Experience leading strategic initiatives and process improvements.
• Valid driver's license.

Responsibilities

• Provide leadership and direction for operational support functions and data management.
• Establish governance, policies and quality standards for service delivery.
• Oversee workforce planning, workload forecasting and resource allocation.
• Direct continuous improvement initiatives to enhance efficiency and scalability.
• Partner with business, technology and operations leaders on strategic initiatives.
• Lead change management and organizational readiness efforts.

Skills

Leadership

Strategic planning

Process improvement

Stakeholder management

Data analysis

Communication

Change management

Project management

Education

Bachelor's degree in Business Admin/Finance/Economics/Agribusiness or related

Job description

Empowered to live. Inspired to work. Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally.

How we support you:

• Hybrid model - up to 50% work from home
• Flexible schedules including ample flexibility in the summer months
• Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match)
• Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP
• Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off
• Learning and development programs
• Mentorship programs
• Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.)
• Professional membership/certification reimbursement and more!

Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs.

To learn more about Compeer Financial visit www.compeer.com/careers.

Where you will work:

This position offers a hybrid work option up to 50% remote and is open to any Compeer office location in Illinois, Minnesota and Wisconsin.

The contributions you will make:

This position provides leadership and direction for operational support functions, data management and technology-enabled solutions that support appraisal services and related business functions. The incumbent contributes to the formulation of operational strategies while directly establishing governance practices and performance expectations that ensure efficient, scalable and high-quality service delivery. Through leadership of team leaders, cross-functional partnership and continuous improvement initiatives, this position drives operational performance, organizational readiness and achievement of business objectives.

A typical day:

• Provides leadership, coaching and direction to staff to achieve operational and business objectives.
• Contributes to the development of operational strategies and priorities, while establishing the tactical performance measures that align service delivery with organizational goals.
• Establishes governance, policies, procedures and quality standards that promote consistency, compliance and operational effectiveness.
• Oversees workforce planning, workload forecasting and resource allocation to support current and future business needs.
• Directs continuous improvement initiatives that enhance operational efficiency, effectiveness, scalability and service quality.
• Evaluates operational performance, service metrics and trends to support informed decision-making and achievement of business results.
• Partners with business, technology and operational leaders to support the execution of strategic initiatives, technology solutions and process enhancements.
• Leads communication, change management and organizational readiness efforts related to operational and technology initiatives for the department.

The skills and experience we prefer you have:

• Bachelor's degree in Business Administration, Finance, Economics, Agribusiness or a related field, or an equivalent combination of education and experience sufficient to perform the essential functions of the position.
• Seven or more years of experience in financial services, appraisal operations, data management, technology support or a related operational support function.
• Three or more years of leadership experience with responsibility for team performance, operational outcomes or people management.
• Experience leading operational improvement, business process optimization or strategic initiatives, required.
• Valid driver's license.
• Experience leading leaders or multiple operational teams, preferred.
• Experience with appraisal or valuation processes and related business applications, preferred.
• Experience supporting technology implementations, operational transformations or organizational change initiatives, preferred.
• Advanced leadership skills to develop, engage and empower team members while fostering accountability and organizational performance.
• Advanced skills to develop operational strategies and translate business goals into measurable results.
• Strong analytical, problem-solving and decision-making skills.
• Ability to evaluate operational performance and identify opportunities for improvement.
• Strong communication, presentation and stakeholder management skills.
• Advanced collaboration and relationship management skills to influence and collaborate effectively across multiple functions and levels of the organization.
• Solid knowledge of process improvement methodologies and operational best practices.
• Ability to manage multiple priorities and adapt to changing business needs.
• Strong knowledge of appraisal, valuation or related operational processes.
• Experience leading technology-enabled process improvement and change management initiatives.

#IND100

How we will take care of you:

Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits.

Base Pay: $84,400 – $127,700 USD

Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Must be authorized to work for any employer in the United States. Compeer is unable to sponsor or take over sponsorship of an employment visa at this time.

Click here to view federal employment laws applicable for applicants.