Manager, Applied Science, Sales AI

Amazon Inc.; Seattle, Northern (WA, KY); Hybrid; USD 184,000 - 249,000; Full time

Job summary

Amazon.com Services LLC seeks an Applied Science Manager to lead a team of scientists and analysts delivering research and production-quality models at scale. You will own the strategic direction of the team's scientific roadmap, partnering with business and technical leaders to translate challenges into actionable research agendas.

You will hire, mentor, and empower team members, advancing NLP, LLMs, RL, deep learning, and recommender systems work, while driving generative AI initiatives that

Qualifications

• 3+ years of scientists or ML engineers management experience.
• Knowledge of ML, NLP, Information Retrieval and Analytics.
• PhD, or Master’s degree and 6+ years of applied research experience.
• Knowledge of machine learning approaches and algorithms.

Responsibilities

• Lead and manage a team of applied scientists and analysts, setting the strategic direction and roadmap for scientific research that influences organizational goals and annual planning processes.
• Partner with business and technical stakeholders to define vision, priorities, and success criteria - ensuring your team builds the right solutions at the right level of fidelity and that final outputs are ready to inform business decisions or move to production.
• Evaluate and improve machine learning model accuracy and performance using rigorous experimentation, feature engineering, and hyperparameter optimization, while establishing a team culture focused on reproducibility and scientific rigor.
• Hire, develop, and mentor scientists and technical contributors, providing growth opportunities and empowering team members to take ownership of key workstreams and deliver results independently.
• Identify opportunities for new analysis, efficiency improvements, and generative AI integration, allocating resources effectively and proactively mitigating risks before they become roadblocks.

Skills

NLP

LLMs

Reinforcement Learning

Deep Learning

Recommender Systems

ML/Analytics Knowledge

Education

PhD or MS + 6+ years applied research

3+ years ML scientists management

Job description

Job ID: 10565896 | Amazon.com Services LLC

Are you excited about leading a team of scientists to solve complex, high-impact problems using machine learning and data-driven approaches? At Amazon Advertising Sales, we are looking for an experienced Applied Science Manager who can build, grow, and guide a team that delivers research and production-quality models at scale. In this role, you will own the strategic direction of your team's scientific roadmap, partner closely with business and technical leaders, and ensure your team's work directly shapes important decisions and customer-facing products. You will bridge the gap between science, technology, and business - translating ambiguous challenges into clear research agendas and actionable results. We are specifically looking to build AI agents that can operate accurately at large scale, helping transform the way account teams operate and optimize their end-to-end workflows. We are looking for a deeply scientific leader that brings their expertise in Natural Language Processing, Large Language Models, Reinforcement Learning, Deep learning and/or Recommender Systems to bring exciting new products coming to life. If you are a thoughtful, collaborative leader who thrives on turning scientific innovation into measurable impact, we want to hear from you.

Key job responsibilities

• Lead and manage a team of applied scientists and analysts, setting the strategic direction and roadmap for scientific research that influences organizational goals and annual planning processes.
• Partner with business and technical stakeholders to define vision, priorities, and success criteria - ensuring your team builds the right solutions at the right level of fidelity and that final outputs are ready to inform business decisions or move to production.
• Evaluate and improve machine learning model accuracy and performance using rigorous experimentation, feature engineering, and hyperparameter optimization, while establishing a team culture focused on reproducibility and scientific rigor.
• Hire, develop, and mentor scientists and technical contributors, providing growth opportunities and empowering team members to take ownership of key workstreams and deliver results independently.
• Identify opportunities for new analysis, efficiency improvements, and generative AI integration, allocating resources effectively and proactively mitigating risks before they become roadblocks.

A day in the life

You start your morning reviewing experiment results with your scientists, asking probing questions about model assumptions and business relevance. Mid-morning, you join a cross-functional meeting with engineering and product partners to align on priorities for an upcoming launch. After lunch, you conduct a one-on-one with a team member, coaching them on a new research proposal. Later, you draft a narrative summarizing your team's quarterly progress and outline next steps for leadership review. Throughout, you balance hands-on technical guidance with strategic planning to keep your team delivering high-quality science.

About the team

Sales AI is focused on applying scientific research and machine learning to solve real problems that matter to Amazon and its advertising customers. We value intellectual curiosity, collaboration, and a commitment to building inclusive, high-performing teams. We believe that great science happens when people with different perspectives work together toward a shared mission. As we continue to grow, you will play a key role in shaping the team's direction, expanding our capabilities, and ensuring our work has lasting impact across the business.

Basic Qualifications

• 3+ years of scientists or machine learning engineers management experience
• Knowledge of ML, NLP, Information Retrieval and Analytics
• PhD, or Master's degree and 6+ years of applied research experience
• Knowledge of machine learning approaches and algorithms

Preferred Qualifications

• Experience building machine learning models or developing algorithms for business application
• Experience building complex software systems, especially involving deep learning, machine learning and computer vision, that have been successfully delivered to customers
• Experience with autonomous AI services and associated model development
• Experience with sequential recommendation, user intent/mission modeling, or behavioral modeling
• Experience with LLM training, fine-tuning, or adaptation (e.g., tokenizer modification, domain adaptation)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, SEATTLE - 183,800.00 - 248,700.00 USD annually