Manager, Amazon & Retail Operations

Fi Money; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Fi Money is seeking a Manager of Amazon & Retail Operations to own Amazon Seller Central end-to-end, including catalog integrity, inbound compliance, cases and escalations, and maintaining account health. You’ll apply your expertise across Chewy, Costco, and other partners, expanding into new international marketplaces as the biz grows.

In this role you’ll coordinate cross-functional teams, optimize operational workflows, and drive scalable retail operations to support Fi Money’s mission in the

Qualifications

• Candidates should demonstrate strong project management and cross-functional collaboration.
• Experience with e-commerce platforms and Amazon Seller Central is a plus.
• Ability to navigate complex operational processes and partner ecosystems.

Responsibilities

• Own Amazon Seller Central end-to-end processes: catalog integrity, inbound compliance, and account health.
• Manage cases, escalations, and performance metrics across Amazon, Chewy, Costco, and other retailers.
• Lead launches on new marketplaces and scale operational readiness.

Job description

Welcome to Fi.

We're a passionate team from Square, Google, Oura, Peloton, Uber, and more working to transform the human-pet relationship. Our mission? Develop cutting-edge technology to revolutionize what it means to be a pet parent. The pet industry remains firmly stuck in the past and we are here to change that. Fi is leveraging our team's talent and expertise to improve the lives of millions of pets in the U.S. Real-time location tracking, activity, sleep and behavior monitoring - and that's just the beginning.

The most exciting aspect of our work? Bridging the communication gap between pets and humans. Imagine a world where everyone knows how their pet feels in real time and how to keep their best friend in good shape. That's the future we're building at Fi.

If you're someone who thrives in innovative, collaborative work environments and feels strongly about helping pets live longer, better lives, Fi could be the perfect fit. Join us in our pursuit of the "impossible," or as we call it here "let me find a way," to redefine the future of pet ownership together.

Fi is looking for a Manager, Amazon & Retail Operations!

Fi is looking for a Manager of Amazon & Retail Operations to own Amazon Seller Central end to end: catalog integrity, inbound compliance, cases and escalations, and account health. You'll be the person who knows how to get things done at Amazon, how to escape when the normal path stalls, and how to find a way through after being told there isn't one. Amazon is the majority of this role, but not all of it. You'll own the same functions at Chewy, Costco, and our other retail partners, and as we expand into new international marketplaces and retailers, you'll own the operational work that makes those launches happen.