Manager - Alterations And Tailoring - Perimeter Mall

brobstongroup.com - Jobboard; Atlanta (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

The Alterations and Tailor Shop Manager at brobstongroup.com - Jobboard is responsible for leading the alterations department, ensuring high-quality tailoring services and exceptional customer service.

This role includes coaching employees, managing workflow, recruiting talented staff, and maintaining operational standards. Candidates should have previous experience in alterations and tailoring with strong communication skills.

Qualifications

• Experience in alterations and tailoring is essential.
• Understanding of safe equipment use.
• Strong communication skills with team and customers.

Responsibilities

• Coach and develop employees on fit and procedures.
• Recruit and onboard alterations and tailoring staff.
• Oversee workflow and manage scheduling.
• Ensure quality standards for alterations.
• Manage office tasks and labor expenses.

Skills

Previous experience in alterations and tailoring

Clear and professional communication

High level of ownership and accountability

Education

High school diploma or equivalent

Job description

Summary

The Alterations and Tailor Shop Manager leads the store alterations department, ensuring high-quality tailoring services and exceptional customer service. This role coaches and develops shop employees, manages workflow and scheduling to meet promised completion dates, and oversees shop operations and labor expenses. The manager recruits and hires talent and enforces shop procedures and quality standards.

Responsibilities

• Coach, train, and develop shop employees on fit, procedures, and quality standards
• Identify, recruit, hire, and onboard alterations and tailoring staff
• Oversee alterations/tailoring workflow and prioritize workload to meet promised completion dates
• Ensure alterations are completed according to shop guidelines and quality standards
• Manage shop scheduling, office tasks, and labor expenses
• Maintain safe and proper use of all shop equipment

Requirements

• Previous experience in alterations and tailoring
• Understanding of safe and proper use of shop equipment
• Clear and professional communication with co-workers and customers
• High level of ownership, accountability, and initiative
• Ability to work a flexible schedule based on department and store needs
• High school diploma or equivalent preferred