Manager, All Source Investigations (US-only)

jobr.pro; United States; Hybrid; USD 90,000 - 120,000; Full time

Job summary

jobr.pro seeks an Investigations Manager to lead their Scam Disruption team in the United States. This role involves managing diverse investigators to disrupt major scam operations and ensuring high-quality intelligence outputs.

The right candidate will possess over 5 years of people management experience, operational intelligence experience, and familiarity with scams. Collaboration with engineers and stakeholders is vital, contributing to a mission-driven team.

Join us to build a safer world by leading efforts against fraudulent schemes.

Qualifications

• 5+ years of people management with direct reports.
• Experience in executing or supervising all-source intelligence work.
• Familiarity with pig butchering and romance fraud operations.
• Understanding of subpoenas and warrants.
• Ability to articulate AI usage in management workflows.
• Strong communication skills for stakeholder interaction.

Responsibilities

• Manage the operational cadence of the intelligence workflow.
• Ensure high-work product quality as a credible QC layer.
• Partner with engineering and legal on processes.
• Oversee team performance and growth feedback.
• Source candidates and run interview loops.

Skills

People management

Operational investigative experience

Scam ecosystem familiarity

Legal process fluency

AI fluency

Strong written communication

Job description

Build a Safer World.

TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.

About the Role

The Scam Disruption team is TRM's tip of the spear against pig butchering syndicates, romance fraud networks, and investment scam operations that steal billions from victims each year. The team runs an integrated targeting workflow — taking legal process, fusing on-chain and off-chain data, and delivering actionable intelligence to partners.

As Investigations Manager, you will lead all-source investigators who run the intelligence flywheel every day. This is a player-coach role for someone who has done all-source intelligence work, can credibly review it, and can run the people-management cadence that lets a high-pressure team sustain quality and throughput over time.

The Impact You Will Have

• Drive the flywheel's throughput. Manage the operational cadence of legal process → on-chain/off-chain fusion → targeting at high volume. Clear blockers, balance surge windows against a sustainable pace, and close the loop with stakeholders.

• Own work-product quality. Be the credible QC layer on every target package, attribution write-up, and legal-process return leaving the team — defensible, prioritized, and actionable.

• Translate impact outward. Partner with engineering on tooling, legal on process, and partners on perishable leads, prosecutorial referrals, and joint disruption operations.

• Run the team. 1:1s, career-pathing, performance pulses, and growth feedback at TRM Manager standard. You convert priorities from department leadership into investigator workload and elevate cleanly when something exceeds team-level scope. The reason your investigators stay and grow is you.

• Hire and develop. Source actively alongside the recruiter, run thoughtful interview loops, and own end-to-end onboarding. When the team needs to grow — or when automation shifts the analyst-to-volume ratio — you write the headcount case. Talent density is yours to defend and raise.

• Servant-leader by default. Every TRM manager is a doer. When the team needs you in the trenches, you're there.

What We're Looking For

• 5+ years of people management with 10–15+ direct reports — continuous feedback, career-pathing, and underperformance management are practiced habits, not edge cases. You've set the strategies and operating frameworks that shape how a broader team works — not just executed someone else's.

• Operational / investigative experience — you have personally executed or supervised all-source intelligence work that drives real world outcomes. You draw on that experience to serve as a credible QC layer for your team's output.

• Scam-ecosystem familiarity strongly preferred — you have direct experience with pig butchering operations, romance fraud networks, scam-compound infrastructure, or investment-scam operations.

• Legal-process fluency — you have working-level familiarity with subpoenas, warrants, preservation requests, and other formal investigative process. You do not need to be a lawyer; you need to understand how high-quality investigative documentation supports downstream action.

• AI fluency (required) — you use AI tools in your management workflow and can articulate where AI accelerates your team's output and where it doesn't. AI fluency is evaluated during the interview process.

• Strong written communication and stakeholder presence — you are comfortable briefing federal partners, TRM leadership, and customer stakeholders on case outcomes and team throughput.

• Crypto experience is a plus, not a requirement — we teach on-chain tradecraft; we cannot teach the operator's instinct.

• US Citizenship required, ability to obtain public trust may be required

• Washington, D.C. / MD / VA based is preferred, but not required (periodic on-site (DC) collaboration and travel may be required)

About the Team

• The Scam Disruption team operates within TRM's Blockchain Intelligence organization, alongside threat intelligence analysts, on-chain investigators, and federal partners.

• Distributed team with an async-first approach via Slack and Notion, plus structured syncs for alignment.

• High autonomy, high standards, low bureaucracy — you work directly with engineers, analysts, legal counterparts, and the partners who depend on the team's output.

Team Operating Rhythms

• Weekly 1:1s with direct reports

• Weekly team sync covering active work, throughput, and escalations

• 6-week performance pulse cycle across the team

• Quarterly career-pathing conversations and Areas of Responsibility audits

• Primary time-zone overlap: US Eastern / Central

• Surge availability expected during time-sensitive disruption windows

Join Our Mission

We seek people whose work matters, who build with speed and rigor, and who take pride in protecting others through their craft. If you’re excited by TRM’s mission but don’t check every box, apply anyway.

Build to protect civilization. Let’s do it together.