Manager, Administrator & Obligor Accounting (AO)

iA American Warranty Group; Concord (NC); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work environment

Performance bonus

401(k) + company match

Job summary

iA American Warranty Group seeks a Manager, Administrator & Obligor Accounting (AO) to oversee the administrator/obligor accounting activities, drive process improvements, and ensure robust internal controls and regulatory reporting in IFRS-compliant financial statements. You will lead the AO team and coordinate with senior leadership to enhance month-end close and KPI reporting.

The role reports to the Director AOI Accounting, with a preference for candidates in Austin or willing to relocate to

Qualifications

• 5-7 years of accounting work experience with 3 years of people management.
• Experience within the insurance or service contract industry required.
• Experience in financial systems (NetSuite, SAP, Blackline, Great Plains, etc.)

Responsibilities

• Manage direct reports through planning, directing, and organizing departmental duties; lead continuous process improvement.
• Oversee the monthly AO financial close process and ensure proper recording of costs; review journal entries and statements.
• Monitor financial activity and explain unusual trends in the general ledger.
• Assist in sales reporting/variance analysis including premiums, cancellations, unearned premiums, administration and underwriting fees.
• Ensure timely reconciliations and proper workload assignment.
• Develop and report KPIs to optimize team performance.
• Maintain accuracy in the general ledger and financial statements; authorize transactions.
• Recommend changes to policies and controls to prevent fraud.

Skills

People management

Financial analysis

Accounting

Internal controls

IFRS/regulatory reporting

Tools

NetSuite

SAP

Blackline

Great Plains

Job description

Job Description

Manager, Administrator & Obligor Accounting (AO)

______________________________________________

Build the future with us

Are you driven by continuous improvement and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As a Manager, Administrator & Obligor Accounting, you will play a key role in the planning and overseeing of the administrator/obligor accounting activities in areas such as process improvement, quality assurance, and accounting/reporting operations. This position will be pivotal in ensuring that our processes are well controlled, scalable and designed to meet our clients’ needs. In this role you will develop, implement, and maintain strategies to improve operations efficiency and will be responsible for overall department management and oversite. Additionally, you will provide knowledge and expertise in full-cycle general ledger accounting and ensure the adequacy of accounting practices and policies related to handling funds, managing internal controls, government, and regulatory reporting in accordance with IFRS and regulatory requirements.

This role will report to Director AOI accounting and work closely with the AO operational/financial leadership and others in the organization in analysis and reconciliation of accounts and in development and implementation of accounting policies, procedures, and controls. In addition, the role will directly lead a team of staff accountants in preparing and overseeing the monthly AO financial processes and statement preparation.

This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

We are open to candidates based anywhere in the United States with preference to candidates based in Austin

What You’ll Accomplish With Us

• Manage direct reports through planning, directing, and organizing departmental duties. Lead the team through continuous process improvement
• Manage the monthly financial close process for administrators and obligors, including ensuring all costs incurred are properly recorded, reviewing journal entries and preliminary/final AO company financial statements
• Monitor financial activity to identify and explain unusual activity or trends in income, expenses, assets, or liabilities as reflected in the general ledger.
• Assist the Director, AOI in the sales reporting process/variance analysis including gross written premiums, cancellations, unearned premium reserves, administration fees, and underwriting fees (CLIP)
• Ensure compliance and timely completion of account reconciliations as reviewer for the team. Ensure that reconciliations are appropriately assigned commensurate with the team’s workloads and skillset
• Assist in the development and reporting of relevant KPIs and metrics to optimize the performance and success of the team
• Responsible for accuracy in the general ledger and financial statements and has ultimate authority over classification and booking of all transactions
• Make recommendations for changes as needed and ensure that company policies and procedures are followed and establishes the proper techniques to discover and prevent fraud

What Could Accelerate Your Success In This Role

• Is known for their ability to manage multiple priorities and projects simultaneously in a fast-paced environment.
• Stands out for their effective problem-solving skills with the ability to resolve issues and support continuous improvement
• Demonstrates strong ability to present financial data to senior leaders and business clients
• Is recognized for their ability to build relationships with key stakeholders within Operations, Sales, Accounting, and other areas
• Excellent oral and written communication skills
• Has 5-7 years of accounting work experience with 3 years of people management
• Experience within the insurance or service contract industry required, F&I industry preferred
• Experience in financial systems required (NetSuite, SAP, Blackline, Great Plains, etc.)

Why you’ll love working with us

• A work environment where learning and development merge with a collective pursuit of excellence;
• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;
• The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces;
• Competitive benefits: Flexible Health, Dental and Vision insurance, 401(k) + company match, PTO Plan, employee and family assistance program, performance bonus, and much more!

Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time, including H-1B visas and participation in STEM OPT work authorizations.

Company

iA American Warranty, L.P.

Posting End Date

2026-07-31

About Us

iA American Warranty LP, American Amicable Group of Companies, iA American Life Insurance Company and Industrial Alliance Portfolio Management LLC are all part of iA Financial Group, one of the largest insurance and wealth management groups in North America. In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive protection packages, reinsurance options, dealer support, direct-to-consumer products, in-house administration, life insurance, progressive special markets, and more!

iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group’s stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 Insurance CEO in Canada from Glassdoor!

Our Commitment to Diversity and Inclusion

Our differences make us unique, and even stronger. That’s why, at iA Financial Group, we are committed to supporting and celebrating diversity. We are continually building a team that is as diverse as the people and communities we serve. By combining our different ways of seeing and experiencing the world, we will always be stronger than the sum of our parts! To learn more click here.