Manager - Administration Services

Hugh Chatham Health; Winston-Salem (NC); On-site; USD 45,000 - 69,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

FSA

Adoption assistance

Retirement match

Educational assistance

Job summary

Advocate Health is seeking a Department Manager for the 02400 WFBMG University Group Practice: WFBMC Main - Surgery in Winston-Salem, NC. You will lead staff to meet departmental goals, collaborate across departments, and oversee budgets and reporting to ensure efficient service delivery.

The ideal candidate holds a Bachelor's degree with 5 years' experience in business management; an MBA is preferred. Healthcare experience is a plus. Full-time role with comprehensive benefits.

Qualifications

• Bachelor's degree with five years' experience in Business Management or related field.
• MBA or related Master's degree from an accredited program preferred.
• Healthcare experience preferred.

Responsibilities

• Leads staff to meet departmental goals and develops performance standards.
• Col laborates with other departments to support hospital initiatives.
• Oversees financial performance, budget, and inventory monitoring.
• Supports strategic and operational planning for program needs.
• Creates reports for analysis, trends and problem solving.
• Manages day-to-day operations and workflow redesign.
• Provides age-appropriate care within guidelines.

Skills

Communication skills

Budgeting

Excel

PowerPoint

Access

Six Sigma

Analytical

Organization

Problem solving

Education

Bachelor's degree with five years' experience in Business Management

MBA or related Master's degree

Healthcare experience preferred

Job description

Department

02400 WFBMG University Group Practice: WFBMC Main - Surgery

Status

Full time

Benefits Eligible

Yes

Hours Per Week

40

Schedule Details/Additional Information

Monday - Friday, 8am - 5pm

Pay Range

$33.05 - $49.60

Education / Experience

Bachelor's degree with five years' experience in Business Management, Financial Analysis or related field required. M.B.A or other related Master's degree from an accredited program preferred. Healthcare experience preferred.

Licensure, Certification, and/or Registration

N/A

Essential Functions

1. Manages staff to ensure effective and efficient delivery of departmental objectives. Provides leadership to staff to ensure short and long term goals are met by developing standards of performance and capitalizing on employee strengths.
2. Works cooperatively with other departments within the Medical Center to ensure collaboration on special projects and implements services supporting the mission and objectives of the Hospital.
3. Assumes responsibility for financial performance by meeting financial objectives for the department and division through operational and capital equipment budget preparation, CE requests, budget and inventory monitoring.
4. Participates in strategic and operational planning to design, implement, and evaluate programmatic needs and ensure that optimal service levels are provided.
5. Assists Departmental Supervisors/Managers with the service operations. Develops reports to allow analysis, trending and problem identification for department. Implements improvements to increase the efficiency and quality outcomes within the department.
6. Manages the day-to-day operations and coordinates operational aspects of systems including revising workflows, forms and procedures, identifying and designing reports required for operations and monitoring implementation timeliness.
7. Provides age-developmental appropriate care in accordance with Age/Development Specific Guidelines for the age groups served when participating in patient care.

Skills / Qualifications

• Excellent communication, presentation, and facilitation skills
• Strong communication (oral and written), quantitative and analytical skills
• Understanding of financial cost and budgeting
• Familiarity with Continuous Quality Improvement processes, Six Sigma preferred
• Strong PC background, including extensive knowledge of Microsoft Excel, Power Point, and Access Database
• Analytical skills including the ability to trend and forecast financial and statistical data
• Organizational skills
• Strong critical problem solving skills

Work Environment

Well-lighted, well-ventilated, and adequate space Occasional pressure due to multiple calls and inquiries Subject to many interruptions

Physical Requirements

0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: X 20 lbs. maximum X 50 lbs. maximum X 100 lbs. maximum

Our Commitment To You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.