Manager, Account Development

DoorDash; Los Angeles (CA); On-site; USD 151,000 - 223,000; Full time

Benefits offered by this job

401(k) employer match

Paid parental leave

Wellness benefits

Commuter benefits match

Paid time off

Paid sick leave

Medical/dental/vision benefits

Holiday breaks

Job summary

DoorDash is seeking a Manager on Account Development to build and lead a new growth engine for our In Store product line. You will hire, train, and scale a team that expands MRR across a growing partner base, coordinating with Sales Ops and Product to perfect the customer experience.

This is a remote role with travel to key markets as required. You will lead with empathy, drive KPIs, and mentor top talent in NAM, partnering with restaurants and hospitality groups to close opportunities and

Qualifications

• Minimum of 3 years in account management or account development leadership in SaaS, SMB tech or restaurant sales.
• Track record of building high-performing sales teams capable of sourcing and developing top talent.
• Consistently achieves and overperforms on strategic sales goals.
• Leads with empathy and effective communication, fostering a positive team environment.
• Experience working with restaurants and hospitality groups and capacity to transition partners smoothly.

Responsibilities

• Lead and scale the In Store Account Development team to drive MRR expansion across partners.
• Define roles, scope, KPIs and performance expectations; train and motivate team.
• Collaborate with Sales Ops and Product to optimize the customer experience.
• Plan for growth across markets and build scalable processes for future expansion.
• Travel to key markets as needed to support organization and restaurant sales.

Skills

Account management

Sales leadership

SaaS experience

Hospitality sales

Empathy & communication

Tools

Salesforce

Google Suite

Data analysis

Job description

About The Team

The SMB Sales team at SevenRooms is on a mission to reshape the hospitality industry by helping restaurant operators take control of their guest relationships. We partner closely with clients to uncover business gaps, offer creative solutions, and drive long-term value through our operator-first platform. We’re a team of strategic thinkers, trusted advisors, and passionate relationship-builders who believe in the power of hospitality—and the technology that supports it.

About The Team

The SMB Sales team at SevenRooms is on a mission to reshape the hospitality industry by helping restaurant operators take control of their guest relationships. We partner closely with clients to uncover business gaps, offer creative solutions, and drive long-term value through our operator-first platform. We’re a team of strategic thinkers, trusted advisors, and passionate relationship-builders who believe in the power of hospitality—and the technology that supports it.

About The Role

As a Manager on Account Development team, you will be responsible for building a new engine of growth for this line of businesses. You will be responsible for hiring, training and building the class of Account Development sellers, driving the MRR expansion and growth across our growing partner base. You do this by building an inclusive and motivating work environment, establishing clear KPI and metrics for performance and working with our S&O and Product partners to build the optimal customer experience. This position will report to the Senior Manager, Account Development - In Store and will lead team members in key strategic markets in NAM. This role will be remote but will require travel to your key markets for both organization and restaurant sales support as needed.

You’re Excited About This Opportunity Because You Will…

• Be an integral leader driving results for a top company priority. As more merchants join our In Store product line, our opportunity to grow their revenue, grows our business too.
• Build a high performing sales team. We have lofty goals and a growing partner base that is excited to work with us. You will need to build a team that is prepared to drive outcomes while also working with some of the best full service restaurants in the country. You will do this by clearly defining roles and responsibilities, scope, KPIs and performance while becoming the company ambassadors to a highly visible and influential segment of the restaurant industry
• Learn from the front to enhance our customers’ and employees’ experiences. While guiding across many functions, our leaders remain as customer obsessed as our front line sellers. As a sales leader, you will leverage your own learnings from conversations with merchants as well as scaled learnings from other teams to build processes and programs that help make our merchants’ and peoples’ lives easier.
• See around corners for the team. Whether planning for the next quarter, for the next year with new products, or for several years down with new organizations, this role will be responsible for building and scaling our In Store Account Development team into the future.

We’re Excited About You Because…

• You have a minimum of 3 years in account management or account development leadership positions with experience in SaaS, SMB Tech or Restaurant Sales.
• You have a track record of building and growing a high-performing sales team, capable of sourcing and developing top talent.
• You have consistently achieved and overperformed on strategic sales goals
• You're committed to leading with empathy and effective communication, fostering a positive and motivating team environment.
• You're eager to contribute significantly to SevenRooms and DoorDash's growth and culture, embodying our core values and impacting the company's success in NAM.
• You have experience working directly with restaurants and hospitality groups, understanding their needs and identifying gaps in their operations.
• You’re able to work with a cross-functional team and guarantee a smooth transition for new restaurant partners.
• You are comfortable with sales tools like Salesforce, Google Suite, and general data analysis.
• You incorporate AI tools in your daily work to increase your efficiency and effectiveness, and are practiced at training your team to do the same

We expect this position to be filled by 9/13/2026.

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

See Below For Paid Time Off Details

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$151,440—$222,640 USD

The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado.

$189,300—$278,300 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination:

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non‑conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.