Manager 2 - Unified Care Team

Seattle Parks and Recreation; Seattle (WA); Presencial; USD 78 000 - 117 000; Tempo integral

Resumo da oferta

Seattle Parks and Recreation (SPR) is seeking a Manager 2 to lead encampment-related operations across the Unified Care Team. The role oversees five districts and about thirty full-time staff, ensuring safe, accessible public spaces citywide.

The position emphasizes equity, cross‑agency collaboration with SDOT, SPU, SCL, HSD, and the Mayor’s Office, plus robust budgeting and community engagement.

Qualificações

• Bachelor’s degree required or equivalent combination of education and experience.
• Two years of progressive experience managing staff with direct and indirect supervision.
• Experience managing safety measures and OSHA-related safety rules.
• Experience working with maintenance crews and encampment cleanup in urban parks.
• Licensing requirements: Washington State Driver's License or equivalent mobility.

Responsabilidades

• Respond to concerns and inquiries from internal staff and citizens promptly.
• Collaborate with supervisory staff on recruitment, safety training, and employee development.
• Lead district-level initiatives and represent SPR in encampment and homeless-issues task forces.
• Build community relationships and contribute to senior management leadership.
• Develop partnerships with SDOT, SPU, SCL, HSD, City offices, and community groups.
• Maintain a customer service focus to improve park and ROW safety and accessibility.
• Forecast unit needs through strategic analysis and planning.
• Manage an $11.5 million budget with accurate record-keeping and revenue recovery.
• Align with SPR, UCT, and City mission statements and values.

Conhecimentos

Driver's license

Staff supervision

OSHA safety rules

Maintenance crews experience

Microsoft 365

Formação académica

Bachelor’s degree in Public Administration, Business Administration, or a related field

Descrição da oferta de emprego

About Seattle Parks And Recreation

Seattle Parks and Recreation (SPR) is a national leader and innovator in the services and programs we provide to our residents who enjoy our public spaces such as parks, community centers, specialty gardens and swimming pools. Our mission is to equip employees and the public for well-being as we support healthy people, a thriving environment and vibrant community. We provide safe and accessible spaces for residents and visitors to work, recreate, rejuvenate and enhance quality of life and wellness for children, teenagers, adults and seniors. Delivering excellent customer service to all is a core value.

Position Description

Seattle Parks and Recreation (SPR) is a national leader and innovator in the services and programs we provide to our residents who enjoy our public spaces such as parks, community centers, specialty gardens and swimming pools. Our mission is to equip employees and the public for well-being as we support healthy people, a thriving environment and vibrant community. We provide safe and accessible spaces for residents and visitors to work, recreate, rejuvenate and enhance quality of life and wellness for children, teenagers, adults and seniors. Delivering excellent customer service to all is a core value.

Equity & Inclusion

Seattle Parks and Recreation commits to advancing equity and social justice in our department and in every neighborhood by growing a dynamic and diverse workforce, developing strong investments, growth opportunities and beneficial partner strategies as we acknowledge and pledge to close disparities created by historical practices which often hindered workforce development, environmental justice, access to quality open spaces, programs, and facilities.

About The Unified Care Team

The Unified Care Team (UCT) brings together more than a dozen city departments and partners for a coordinated, strategic, and data-driven approach to ensuring Seattle’s public spaces, sidewalks, and streets remain open and accessible to all.

Position Overview

The Manager 2 reports to the Manager 3 and provides support to both the Manager 3 and Manager 1 in planning, prioritizing, and directing encampment-related operations for the UCT. This position provides overall leadership and management for all 5 North SPR UCT Council Districts, and oversees one Crew Chief and approximately thirty full-time employees through subordinate supervisory staff. These teams are responsible for maintaining City‑wide Parks and Right of Way (ROW) areas by addressing trash and debris associated with encampments, including obstructions, hazards, RVs, and lived‑in vehicles (LIV), to ensure safe, accessible, and well‑maintained public spaces.

Job Responsibilities

• Respond to concerns, questions and requests from both internal (Parks and other city personnel) and citizen inquiries in a timely manner.
• Collaborate with supervisory staff to oversee and manage personnel processes, including recruitment and hiring, safety training, employee development, disciplinary review, and related personnel matters.
• Lead strategic efforts within the district and represent the department at events and meetings, and multi‑department task force, or committees on encampment and homeless issues, and more.
• Build community relationships within the districts and play a significant role in the overall leadership of the unit as a member of the senior management team.
• Develop partnerships and collaborate to maximize resources and program efforts with other agencies, such as Seattle Department of Transportation (SDOT); Seattle Public Utilities (SPU); Seattle City Light (SCL); Human Services Department (HSD); the Mayor’s Office (MO); and other City agencies; and advisory councils, neighborhood associations, businesses, volunteer groups, and other community groups.
• Maintain a customer service philosophy that is responsive and strives to improve park and ROW safety, security and accessibility.
• Engage in strategic thinking to analyze and evaluate the present and future unit needs.
• Exercise sound fiduciary responsibility for an 11.5‑million‑dollar budget, assuring accurate record keeping, expense distribution, and revenue recovery as dictated by the annual budget.
• Promote and follow the Parks, UCT, and City of Seattle mission statements, values, and expectations.

Qualifications

Required Qualifications

• Bachelor’s degree in Public Administration, Business Administration, or a related field.
• Two years of progressive experience managing staff with direct and indirect supervision. Including hiring, managing work assignments, performance evaluation and performance management of staff.
• Experience managing, regulating, and carrying out safety measures or OSHA‑related safety rules.
• Experience working with maintenance crews and in the removal and managing the cleanup of encampments in urban cities, forested areas, or any related park, or landscape maintenance crew.
• Qualifications and experience may substitute for education (combinations of education, training, and experience will be evaluated on an individual basis for comparability).

You will be successful in this role if you have:

• Experience managing and directing a multi‑skilled, and specialized crew of bio‑hazard workers, laborers, heavy equipment operators, and understand traffic control and safety practices related to operations involving hazardous substances.
• The ability to be flexible and comfortable with people at all levels of City government, on local and regional issues.
• Strong analytical skills, and the ability to handle multiple tasks while changing priorities swiftly.
• Experience with Microsoft 365 products.

Licensing/Certification

• Current Washington State Driver's License or evidence of equivalent mobility.

We recognize that artificial intelligence (AI) tools, such as chatbots, automated response generators, or language models, can be helpful during the job search process. If you choose to use them, please carefully review all materials before submission to ensure accuracy, as you will be required to affirm that your responses are true and correct during the application process. Submitting inaccurate or misleading information may result in disqualification. Please also note that relying on AI to complete text‑based supplemental questions or during interviews may not accurately represent your skills and experiences, which are critical to applicant success. In some cases, you may be instructed not to use AI tools during the selection process. Learn more about the City of Seattle AI Policy here.

Who May Apply

This position is open to all candidates that meet the qualifications. Seattle Parks and Recreation values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation or gender identity. Seattle Parks and Recreation encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, and those with diverse life experiences.

This position is classified as Manager 2, Parks & Recreation. The full salary range for this position is $56.57 - $84.88 per hour. Salary will be determined during the offer stage.

Currently, the city requires full-time employees to be in-office 3 days per week.

The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long‑term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits

SPR's Core Competencies For Managers

• Accountability & Action: Holding yourself accountable for achieving goals, completing tasks, and delivering quality work. Demonstrating thoughtful initiative in actions, decision‑making and promoting high quality standards.
• Equity and Inclusion: Supporting the goals of the Race and Social Justice Initiative and the City’s commitment to workforce equity.
• Communication: Sharing and exchanging information and ideas with people in a variety of ways to help them understand and remember the information.
• Service: An ongoing commitment to base decisions and actions on the needs and priorities of the City.
• Teamwork: Participating as an engaged member of a team to achieve group goals. Effectively working with internal and external people to complete tasks and achieve work group goals.
• Aligns Performance for Success: Collaboratively guiding and engaging the team to accomplish defined work goals.
• Direction and Delegation: Sharing authority and responsibilities with others to distribute decision‑making and accountability throughout the organization enabling individuals to stretch their capabilities; and accomplishing the organization’s strategic priorities.