Manager 2, Child Support Services

Human Services, Department of; United States; Hybrid; USD 55,000 - 67,000; Full time

Benefits offered by this job

401(k) plan

457 plan

13 paid holidays

Vacation & Sick Leave

Medical insurance

Dental insurance

Vision insurance

Life insurance

Employee discounts

Telework opportunities

Job summary

State of Georgia, Department of Human Services, seeks a Manager 2, Child Support Services to oversee statewide child support operations. The role reports to the Regional Director and may sit anywhere in Georgia, with travel as needed.

The position emphasizes program leadership, policy compliance, and interagency collaboration, with telework opportunities depending on the position. A qualifying bachelor’s degree with relevant managerial experience is required.

Qualifications

• Bachelor's degree in a related area from an accredited college or university with 3 years of subordinate managerial experience.
• Two years of experience at the lower-level Manager, Child Support Services (SSM060) or equivalent.
• Four years of experience at the lower-level Child Support Services Supervisor (SST064) or equivalent.

Responsibilities

• Plans, administers, and maintains the operation of child support services programs.
• Analyzes and assesses the effectiveness of existing programs to ensure identified outcome measures are achieved.
• Ensures compliance with policies, documentation, and reporting requirements.
• Builds and encourages a cooperative team-oriented environment with units and other agencies.
• Interviews, hires, directs, trains, evaluates, and may discipline staff.
• Manages human resources and administrative activities.
• Reviews new and current programs for efficiency and compliance with regulations.

Education

Bachelor's degree in a related area with 3 years managerial experience

Two years of experience at the Manager level (SSM060) or equivalent

Four years of experience at the Child Support Supervisor level (SST064) or equivalent

Job description

Explore a World of Opportunity with the State of Georgia! We are the force that drives Georgia! Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens! Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title: Manager 2, Child Support Services

Agency: Department of Human Services

Job Requisition ID: JR0000007047

Shift: Day (United States of America)

Compensation Details: $61,222.73

Job Description: Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults. Start your career in public service. The DHS’ Division of Child Support Services (DCSS) is seeking candidates to fill the position of Manager 2, Child Support Services, this position will report to the Regional Director. This position is STATEWIDE and can sit anywhere in the State of Georgia. Travel will be required to various office(s), as needed.

What we offer. Enjoy a generous benefits package that includes unique training opportunities, employee retirement plan: 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position(s).

Under broad supervision, establishes and enforces child support obligations of responsible parents. Coordinates child support activities with legal, judicial, and public organizations. Conducts administrative hearings. May serve as lead worker.

Job Description (General Summary): DCSS is the division within DHS that enhances the well-being of children by locating non-custodial parents; establishing paternity and support orders; enforcing and modifying support obligations; and collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children. DCSS also administers several outreach programs to include but not limited to Fatherhood, Prison Re-Entry and Parental Accountability Court. All of these outreach initiatives are devoted to increasing non-custodial parental involvement in the child’s life.

Role and Responsibilities

• Plans, administers, and maintains the operation of child support services programs
• Analyzes and assesses the effectiveness of existing programs to ensure the identified outcome measures are achieved
• Assures agency compliance with policies, appropriate documentation, and reporting requirements
• Build and encourages a cooperative team-oriented environment within unit(s) and with other agencies and providers
• Interviews, hires, directs, trains, evaluates the performance of, and when necessary, disciplines and discharges social services employees
• Manages human resources and directs administrative activities
• Reviews of new and current programs to determine their efficiency, effectiveness, and compliance with state, local and federal regulations

Preferred Skills/Qualifications

• Bachelor's degree in a related area from an accredited college or university and three (3) years of subordinate managerial experience in a human service delivery program
• or Two years of experience at the lower-level Manager, Child Support Services (SSM060) or position equivalent
• or Four (4) years of experience at the lower-level Child Support Services Supervisor (SST064) or position equivalent

Additional Information: For more detailed information about the Georgia Department Human Services visit https://dhs.georgia.gov

Employment Information

DHS is an equal opportunity employer. Current state employees are subject to State Personnel Board (SPB) Rules regarding salary.

The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.

DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE). DHS will contact educational institutions to verify degree(s), diploma, licensure, etc.

As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

Minimum Qualifications

• Bachelor's degree in a related area from an accredited college or university and three (3) years of subordinate managerial experience in a human service delivery program
• or two years of experience at the lower level Mgr, Child Support Services (SSM060) or position equivalent
• or four (4) years of experience at the lower level Child Support Svcs Agent Spv (SST064) or position equivalent

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.

Qualified applicants may request reasonable accommodation during the application and/or screening process by contacting the appropriate agency Human Resources department.

Georgia State Government is a large enterprise, composed of various entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employer in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity.