Manager 2, Business Operations & Analytics

Comcast; Houston, Northern (TX, KY); Hybrid; USD 110,000 - 160,000; Full time

Job summary

Comcast in Houston, TX seeks a data analytics leader to steer strategic use of data to optimize business performance and decision-making. You will develop reporting tools, perform data integrity audits, and guide analysis processes to support operations.

Collaborate with cross-functional teams, mentor analysts, and ensure alignment with financial objectives. The role emphasizes data-driven decision support and continuous improvement of data management and system performance.

Qualifications

• Bachelor's degree or higher in a related field.
• 7–10 years of relevant work experience.
• Strong analytical and data visualization skills.
• Experience with reporting and BI tools preferred.

Responsibilities

• Overseeing the creation of advanced operational and strategic reports to guide managerial decision-making
• Leading the development and refinement of reporting tools for enhanced business analysis and insights
• Taking responsibility, as needed, for comprehensive audits to ensure data accuracy and support continuous improvement in data management
• Guiding the analysis of operational data to uncover trends and recommend improvements for business optimization
• Facilitating the integration of budgetary and performance data to inform financial planning and strategic adjustments
• Mentoring team members in analytical techniques to foster a culture of data-driven decision support
• Championing feedback mechanisms on system performance, advocating for technological advancements to meet evolving business needs
• Steering the consolidation of data sources to fortify the analytical framework for key business decisions
• Developing objectives based on management data analysis to enhance business decisions and operational performance
• Focusing on streamlining business processes to resonate with the strategic direction of the function
• Consistent exercise of independent judgment and discretion in matters of significance.

Skills

Insight generation

Operational execution

Business storytelling

Talent development

Strategic business planning

Education

Bachelor's Degree

Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

This job steers the strategic use of data to optimize business performance and decision-making. It leads the development of reporting tools, data integrity audits, and analysis processes. The job shapes operational strategies through comprehensive data insights and drives improvements in system performance. It also mentors teams, ensuring alignment with the company's financial and strategic objectives.

Job Description

Responsibilities:

• Overseeing the creation of advanced operational and strategic reports to guide managerial decision-making
• Leading the development and refinement of reporting tools for enhanced business analysis and insights
• Taking responsibility, as needed, for comprehensive audits to ensure data accuracy and support continuous improvement in data management
• Guiding the analysis of operational data to uncover trends and recommend improvements for business optimization
• Facilitating the integration of budgetary and performance data to inform financial planning and strategic adjustments
• Mentoring team members in analytical techniques to foster a culture of data-driven decision support
• Championing feedback mechanisms on system performance, advocating for technological advancements to meet evolving business needs
• Steering the consolidation of data sources to fortify the analytical framework for key business decisions
• Developing objectives based on management data analysis to enhance business decisions and operational performance
• Focusing on streamlining business processes to resonate with the strategic direction of the function
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Insight Generation; Operational Execution; Business Storytelling; Talent Development; Strategic Business Planning

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years