Manager

Apple Inc.; Washington (District of Columbia); On-site; USD 65,000 - 90,000; Full time

Job summary

Apple Inc. is seeking a Store Manager for Apple Retail to lead, coach, and develop a team that delivers outstanding customer experiences and aligns with performance goals and business priorities.

You will actively participate in customer interactions with your team, support the Store Leader with operations, and mentor other managers to sustain high performance across multiple Northwest locations including Seattle, San Francisco Bay Area, and Portland.

Responsibilities

• Lead, coach, and develop the Store team to deliver outstanding customer experiences.
• Participate actively in customer interactions to model behavior and achieve performance goals.
• Support the Store Leader with business priorities and operational excellence.
• Develop and mentor other managers to ensure consistent high performance.

Skills

Leadership

Coaching

Customer service

Mentoring

Job description

Overview

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only‑at‑Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

Role Summary

As a Manager at an Apple Store, you lead, coach, and develop a team who delivers exceptional customer experiences. You prioritize actively participating in customer interactions with team members throughout the store to achieve performance goals and business priorities. A Manager is responsible for creating a positive environment of customer interactions that effectively drive achievement of performance goals and business priorities, help drive the store’s vision and purpose, develop other managers, and support the Store Leader with business operations.

Responsibilities

• Lead, coach, and develop the Store team to deliver outstanding customer experiences.
• Participate actively in customer interactions to model behavior and achieve performance goals.
• Support the Store Leader with business priorities and operational excellence.
• Develop and mentor other managers to ensure consistent high performance.

Locations

• Various Locations within Seattle Metro Area
• Various Locations within San Francisco Bay Area
• Various Locations within Portland Metro Area