Manager

Culver's; Urbandale (IA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Paid Parental Leave

Education Reimbursement

401k with Profit Sharing

Generous time off

Volunteer time off

Job summary

Holmes Murphy & Associates is seeking a Liability Claims Specialist to join our Creative Risk Solutions team in Urbandale, IA. You will review coverage, adjudicate claims, negotiate settlements, and maintain reserves with accuracy for a world-class client experience.

Ideal candidates have 5+ years of property/casualty adjusting, an active state adjuster license or ability to obtain one within 3 months, and strong knowledge of auto and general liability coverages.

Qualifications

• Requires high school diploma; college degree preferred.
• Active state adjuster license or ability to acquire within 3 months of hire.
• 5+ years of property and casualty claims adjusting experience; agency experience preferred.
• Strong knowledge of general and auto liability coverages and claims processing procedures.
• Ability to learn multiple state insurance regulations and pass licensing exams.

Responsibilities

• Review coverage for commercial auto and general liability claims.
• Adjudicate claims, investigate bodily injury/liability claims, and negotiate settlements.
• Maintain accurate loss information and establish/maintain reserves within authority.
• Respond to questions from insureds, claimants, agency partners, and carriers.
• Monitor litigated claims and protect insureds' and carriers' interests.
• Participate in claim reviews and risk control workshops.
• Identify subrogation opportunities and report fraud when applicable.
• Train and mentor junior Liability Claims Specialists.

Skills

General liability

Auto liability

Claims processing

Licensing knowledge

State regulations

Analytical math skills

Client interaction

Collaborative mindset

Resolution-oriented

Education

High school diploma

College degree preferred

AIC/CPCU designations encouraged

Tools

Licensing exams

Job description

Step into a role where your client service expertise makes a meaningful impact. We are looking to add a Liability Claims Specialist to join our Creative Risk Solutions team. Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differentlyempowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients.

• Review coverage for commercial auto and general liability claims.
• Adjudicate claims, investigate bodily injury/liability claims, and negotiate settlements using "Best Practices for Claims."
• Maintain accurate loss information and establish/maintain reserves within authority.
• Research and respond to questions and complaints from insureds, claimants, agency partners, and carriers.
• Monitor and control litigated claims, ensuring timely responses and protection of insureds' and carriers' interests.
• Participate in claim reviews and Risk Control Workshops.
• Identify and pursue subrogation and report fraud when applicable.
• Train and mentor Liability Claims Specialists I and II.

Qualifications

• Education: High school diploma; college degree preferred. Technical designations encouraged, such as AIC and CPCU.
• Licensing: Active state specific adjusters license required or the ability to acquire license within three months of hire.
• Experience: 5+ years of adjusting property and casualty claims. Prior agency involvement preferred.
• Skills & Technical Competencies: Knowledge of both general and auto liability coverages, claims processing procedures, perform complex mathematical calculations, ability to learn multiple state insurance regulations and pass state licensing exams. Understand and apply claims principles, practices, and insurance coverage interpretation for consulting, evaluating, and resolving claims. Contributes to workflows while utilizing resources to deliver a world-class client experience and ensure compliance. Fosters relationships by understanding relevant parties, prioritizing problem-solving, and collaborating to deliver impactful solutions.

Here's a little bit about us:

Creative Risk Solutions is a leading provider of innovative risk management solutions. We specialize in delivering customized claims management, loss control, and risk consulting services to our clients. Our team is dedicated to excellence, integrity, and creating value for our clients through proactive risk management strategies. In addition to being great at what you do, we place a high emphasis on building a best-in-class culture. We do this through empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their unique potential, and contributing to the organization's success by effectively influencing and uplifting team members.

In addition to core benefits like health, dental and vision, also enjoy benefits such as:

• Paid Parental Leave and supportive New Parent Benefits We know being a working parent is hard, and we want to support our employees in this journey!
• Company paid continuing Education & Tuition Reimbursement We support those who want to develop and grow.
• 401k Profit Sharing Each year, Holmes Murphy makes a lump sum contribution to every full-time employee's 401k. This means, even if you're not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
• Generous time off practices in addition to paid holidays Yes, we actually encourage employees to use their time off, and they do. After all, you can't be at your best for our clients if you're not at your best for yourself first.
• Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
• DE&I programs Holmes Murphy is committed to celebrating every employee's unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish!
• Consistent merit increase and promotion opportunities Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important not only with your financial wellbeing, but also your career wellbeing.
• Discretionary bonus opportunity Yes, there is an annual opportunity to make more money. Who doesn't love that?!

Holmes Murphy & Associates is an Equal Opportunity Employer.