Manager

Jersey-Mike; Palos Heights (IL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Zero deductible health plan

Flexible schedule

Paid vacation every 6 months

Daily Pay

Monthly GM bonus program

Seasoned professional team

Job summary

Jersey Mikes in Palos Heights, IL is seeking an exceptional General Manager to lead our restaurant team. You will oversee daily operations, manage staff, ensure inventory, and deliver a standout guest experience.

As the financial backbone, you will maximize profits while controlling costs, uphold company standards, and drive sales. You will hire and develop your team, maintain food safety, and communicate openly with the AGM/DM.

Qualifications

• Proven leadership in fast‑casual or quick‑service environments.
• Strong customer service orientation and guest focus.
• Excellent communication and team motivation skills.

Responsibilities

• Lead and manage daily restaurant operations.
• Ensure quality food preparation and service standards.
• Uphold Jersey Mikes service style and brand standards.
• Motivate and develop team members.
• Model urgency and accountability.

Skills

Leadership

Customer service

Team motivation

Communication

Job description

We're looking for an exceptional General Manager to lead our restaurant team! As the General Manager, you'll be responsible for managing all aspects of our daily operations, from overseeing employees to maintaining inventory and supplies, to ensuring our guests are thrilled with their experience.

As the financial backbone of our business, you'll be responsible for maximizing profits while keeping costs low. You'll adhere to company standards and service levels to increase sales and minimize expenses, ensuring that all financial and administrative duties are completed accurately and in accordance with company policies and procedures.

Some of your responsibilities include:

• 1)Lead and run excellent shifts.
• 2) Delivering top quality food.
• 3) Enjoy customer service the Jersey Mikes way.
• 4) Using communication skills to motivate team members.
• 5) Role modeling a sense of urgency.

Some of the General Manager expectations are:

• 1) Work 45+ hours a week.
• 2) Hiring and development of your team
• 3) Maintain open communication with AGM and DM.
• 4) Lead your team by example. Embracing our standards at Jersey Mikes.
• 5) Maintain food safety standards
• 6) Must have reliable transportation

What we offer you:

• 1) An opportunity to advance in a food service career at Jersey Mikes.
• 2) Excellent benefits with a zero deductible plan.
• 3) Seasoned professional team positioned to support the needs of our management people.
• 4) Flexible work schedule which allows accommodation for our team members.
• 5) 1 week of paid vacation every six months
• 6) Participation in the monthly GM bonus program.
• 7) Daily Pay

Medical, Dental and Vision benefits are offered for this position within six weeks into training program.

This job description is in no way an implied offer of employment, nor it is a contract for employment. This job description simply details the role, expectations, responsibilities, resources, and benefits available to any candidate for the position. Hellcat Subs, JMML Enterprises, and MCL Group are an Equal Opportunity Employer and will always provide legally required assistance where applicable.

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