Manager

Workstream; Citrus Heights (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Free Human Bean swag

Wage incentives

Employee discount

Paid time off

Job summary

The Human Bean in Citrus Heights is seeking a Manager to oversee all stand operations and activities. This role includes hiring and training the team, ensuring customer satisfaction, and executing business objectives. Ideal candidates will possess strong leadership and communication skills, with a commitment to fostering a positive environment.

Benefits include a fun team atmosphere, wage incentives, and employee discounts. If you are outgoing and enjoy creating a thriving coffee culture, we want to hear from you!

Qualifications

• Minimum of high school diploma or equivalent.
• Coffee experience preferred but not required.
• Be able to work flexible hours including weekends.

Responsibilities

• Ensure all employees meet job responsibilities and expectations.
• Directly responsible for growing revenue and upsizing behaviors.
• Hires, trains, and evaluates team members for guest satisfaction.

Skills

Leadership

Customer service

Communication skills

Cash handling

Education

High school diploma or equivalent

Job description

We are looking for a very special leader to be part of an amazing company and National brand founded over 25 years ago. You will have the ability to hire and train your hand‑picked team members and establish a culture within a community starving for a great specialty coffee. If you think this is a milestone you want to be part of.

JOB DESCRIPTION

The Human Bean Manager position is ultimately responsible and accountable for all of the stand’s activities and assumes complete responsibility for the stand and its operations as necessary. The Human Bean Manager position works to ensure that all activities are consistent with and supportive of the stand’s business plan.

DUTIES/RESPONSIBILITIES

• Develops and executes the business plan for the coffee stand.
• Acts as a leader and role model to the team.
• Directly in charge of growing revenue, transactional growth, upsizing behaviors year-over-year.
• Ensures all employees are performing their job responsibilities and meeting expectations in all areas of their job description.
• Maintains a continuous effort to maintain a fun and enjoyable working experience in the restaurant at all times.
• Communicates clearly, concisely and accurately to provide clear direction.
• Responsible for ensuring business is open and closed each day.
• Ensures excellent customer service.
• Responds positively and quickly to Guest and team member concerns.
• Hires, trains, and evaluates high quality team members who demonstrate and ensure Guest satisfaction.
• Develops the team through continuous engagement and coaching.
• Upholds company food safety, food handling and sanitation requirements.
• Enforces all standards, policies and labor laws (federal, state and local).
• Builds schedules and utilizes labor effectively to meet budget.
• Ensures uniforms are ordered, maintained and adhered to within budget.
• Orders and manages inventory.
• Ensures menu mix and creation of products exceed standard.
• Confirms equipment is working and maintained properly.
• In charge of cash control (i.e. counting out drawers, takes cash deposits to bank).
• Controls budgets for food costs, labor and supplies.
• Manages the hours, orders and systems of deliveries.
• Creates a culture that is addictive to our team members and the community.

QUALIFICATIONS

• Minimum of high school diploma or equivalent.
• Coffee experience preferred, but not required.
• Cashier, money handling experience.
• Exhibit good manners, neat appearance, and proper personal hygiene.
• Be able to work flexible hours (mornings, evenings, weekends & holidays).
• An outgoing personality with good verbal communication, basic knowledge of computers and basic math skills.

BENEFITS

• Fun and welcoming team-oriented environment.
• Free Human Bean swag.
• Wage incentives.
• Employee discount.
• Paid time off.
• Rad environment.

The Human Bean was founded in 1998 with a commitment to developing the very best coffee drive‑thru in Southern Oregon. Today, our franchise family spans hundreds of locations open and in development across the country.