Manager

9Round Fitness; Charleston (SC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Uniform and Equipment Starter Kit

Bonus opportunities

Complimentary gym membership

Job summary

A leading kickboxing franchise is seeking a Gym Manager in Charleston, SC. The role involves overseeing gym operations, driving sales, training staff, and ensuring a high-quality member experience. Ideal candidates should have leadership skills, relevant certifications, and a passion for fitness. This position provides an opportunity to fuel business growth while enhancing community fitness engagement through a vibrant gym culture while working closely with the owner.

Qualifications

• Completion of 9Round Certified Trainer Program is mandatory.
• Sales experience is required to meet established goals.
• Clear communication skills are essential.

Responsibilities

• Manage overall gym operations and maintenance.
• Train and motivate employees effectively.
• Achieve monthly sales targets and manage marketing.

Skills

Leadership

Communication

Customer Service

Sales

Time Management

Education

Degree in related field (Exercise Science, etc.)

9Round Certified Trainer Program

Current CPR/AED certification

Job description

Under the direction of the owner, the manager is responsible for the overall operation, maintenance, and success of the gym. The manager is a leader in the industry, shows initiative, always leads by example, and eagerly embraces 9Round's vision to create the best member experience possible. This is a great position for a candidate looking to be a proponent for growing a dynamic small business backed by the world's largest kickboxing franchise.

RESPONSIBILITIES

include, but are not limited to the following:

Training

• Ensure personal attention is being provided by trainers during every 9Round workout with high energy and with the ability to multitask, participate as necessary
• Ensure trainers are explaining and demonstrating exercises in a manner that provides the best workout each and every time, while motivating members to reach their personal fitness goals, participate as necessary

Selling

• Sell memberships with a focus on total revenue brought in each month
• Achieve monthly sales goals established with owner
• Develop strategy for and manage 9Round Social Media Presence (Facebook, Instagram, and others) by creating content and videos that build brand loyalty and increase exposure to all potential demographics.
• Develop and execute monthly marketing plans with owner, within a monthly budget, which may include the following, or others: Trade Shows, Health Fairs, Business to Business relationships, corporate partnerships
• Personalized and engaging lead generation/re-generation and follow up to convert prospects into members
• Maintain excellent customer service with current members, follow up with them to keep them engaged with our 9Round Family, and cultivate member referrals
• Customer service via all forms of communication: in person, phone, email, text, social media, etc.

Cleaning

• Ensure the gym is kept clean and all equipment organized and in working order at all times.
• Ensure all Opening & Closing Procedures are completed as scheduled and outlined.
• Develop a scheduled cleaning program and ensure team members carry out tasks in a high quality, timely manner
• Order inventory and supplies as needed

Operations

• Work closely with owner to hire, properly train, and motivate employees
• Drive the educational training, development, and performance review of employees in a timely manner, and help facilitate the latest knowledge in the fitness industry
• Conduct monthly team trainings/meetings and inform employees of all marketing promotions and new policies, and provide guidance toward achieving individual career and company goals
• Provide sales support and training to staff to maintain a high conversion rate
• Manage work schedule for all employees
• Mediate and resolve employee relations matters
• Maintain a focus on keeping expenses low, including payroll expenses, to maximize profit growth
• Ensure employees consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness
• Maintain the security and safety of the gym, members, guests, and confidential information
• Any and all duties required to run a successful, profitable gym that adheres to the Franchise Standards

REQUIREMENTS

The successful candidate must have the following experience, skills and education:

• Completion of 9Round Certified Trainer Program
• Completion of all 9Round Corporate Training Modules
• Training experience for personal or group fitness
• Sales experience with demonstrated ability to drive sales and meet established goals
• Proven leadership ability in an educational, fitness or professional setting
• Clear and articulate communication skills
• Current CPR/AED certification
• Physical effort required to carry out daily duties such as lifting supplies and gym equipment potentially in excess of 50lbs.

PREFERRED

• Degree in related field (ex: Exercise Science, Physiology, Kinesiology, Sports Management)
• Sales experience with demonstrated ability to drive sales and meet established goals
• Current national training certification

QUALITIES FOR SUCCESS IN THIS POSITION

• Physically fit and committed to living a healthy lifestyle
• Passionate, intelligent and knowledgeable regarding the fitness industry
• Detail oriented, hardworking, accountable
• Creative, personality, high energy personality that is contagious
• Someone who wants to have FUN, SMILE and LAUGH at work
• Strong leadership ability with the understanding that there is no "I" in team
• Ability to work independently, as well as with a team
• Comfortable closing sales by building relationships and selling the value of 9Round
• Comfortable creating videos and content in a gym setting. Creative thinking and ability to execute a formal marketing plan
• Comfortable communicating with all demographics by all avenues (face to face, phone calls, text, email, social media, group settings, etc.)
• Develop new business and marketing opportunities while fostering the relationship with current members
• Must be available to be in the gym building relationships with members a set number of hours each week
• Professional, above all else

BENEFITS

• Uniform and Equipment Starter Kit
• Bonus opportunities
• Complimentary gym membership for yourself and significant other.

NOTE: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the gym.

ABOUT 9ROUND

9Round has been delivering fast, effective kickboxing style workouts for over 10 years. Founded in 2008 by husband and wife, Shannon and Heather Hudson, in Greenville, South Carolina, the circuit training format provides a killer workout in just 30-minutes. With over 750 locations and 19 countriesacross the globe, 9Round continues to gain popularity as people search for a workout that they don’t have to schedule their lives around. With no class times and a trainer included with each workout, 9Round makes fitness fun, affordable and accessible. Whether you’re male or female, 19 or 91, 9Round makes you stronger in 30 minutes.

MISSION STATEMENT

We, at 9Round, are on a mission. From the CEO to the Trainers running the floor, we’re all about making members stronger in 30 minutes, physically and mentally.