Manager

Subway; Bourbonnais (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

Harri is seeking a Restaurant Manager to oversee the restaurant's daily operations, ensuring exceptional customer service, quality food, and adherence to safety standards. You will lead the team, manage schedules, and drive sales while controlling costs.

The role requires strong communication skills, supervisory experience in quick-service settings, and a commitment to safety and sanitation guidelines. Flexibility to work evenings and weekends is expected.

Qualifications

• High school diploma required.
• State food sanitation license required.
• Experience in QSR operations with supervisory responsibilities.
• Excellent communication skills across all staff levels.

Responsibilities

• Create and post weekly staff schedules and develop team plans.
• Analyze business records to drive sales and profitability.
• Communicate recipe, standard, and service changes to staff.
• Strive for target speed of service per shift and maintain quality.
• Control food, labor, and expenses within budget.

Skills

Leadership

Communication

QSR operations

Supervisory experience

Staff development

Education

High school diploma

Food sanitation license

Tools

POS system

Job description

JOB DESRIPTION

POSITION TITLE: RESTAURANT MANAGER

REPORTS TO: DIRECTOR OF OPERATIONS

POSITION SUMMARY:

The Restaurant Manager is responsible for the overall operation and performance of the restaurant. This poition provides leadership and direction tot he restaurant team while ensuring excellent customer service, food quality, food safety, cleanliness, and adherence to the company standards.

TASKS AND RESPONSIBILITIES:

• Completes and posts the staff work schedules. Make development plans for team weekly.


• Maintains business records. Analyzes business records to increase sales.


• Communicates changes of food preparation formulas, standards, etc. to staff.


• Builds sales and profits


• Meets speed of service standards each shift.


• Controls food, labor and other expenses within restaurant.


• Supports local and national marketing initiatives.


• Ensures that all local and national health and food safety codes are maintained and company safety and security policies are followed.


• Recruits, rewards and terminates staff as needed, controls turnover, maintains staffing levels. Preforms all employee evaluations.


• Identifies and contacts prospective customers to promote sales.


• Plans special events and promotions.


• Maintains the restaurant both inside and outside.


• Completes online coursework on the University of Subway as directed.

PREREQUISITES

Education: High school graduate.

Must hold a state food sanitation license

Experience: Experience in QSR operations, and supervisory experience. Requires excellent communication skills, ability to deal with all levels of employees.

Physical: Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

Schedule Requirements: Available to work a minimum of two night shifts per week, available to work weekends and holidays. Limited schedule requested.