Management Training Program

Express Oil Change & Tire Engineers; Lawrenceville (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

A leading automotive service provider in Lawrenceville, GA is seeking Management in Training candidates to develop key leadership skills. This role involves providing high customer service, managing store operations, and ensuring customer satisfaction. Ideal candidates are motivated, possess strong communication skills, and are eager to learn. Previous automotive experience is a plus but not mandatory. Join us to be a part of a growing team committed to excellence and innovation.

Qualifications

• Top-notch customer service skills with a desire to build long term trust with customers.
• Effective communication and interpersonal skills are essential.
• Automotive experience helpful but not required.
• Automotive experience helpful but not required

Responsibilities

• Ensure courteous customer greetings and high levels of service.
• Schedule appointments and consult with customers on service needs.
• Ensure company expectations are met and exceeded.
• Consult customers on their service needs and update them on vehicle progress
• Provide the customer with a positive experience
• Maintain and exceed the company’s high performance standards
• Be involved in every aspect of the store operation
• Communicate accurately with teammates and technicians to establish time commitments
• Step in when necessary to take on additional duties

Skills

Motivation with hands-on management skills

Customer service skills

Effective communication

Interpersonal skills

Job description

Express Oil Change & Tire Engineers is one of the leading automotive service providers in the nation with over300 locations across 19states. We employ experienced, certified technicians trained to provide premium total-car care, and we use state-of-the-art equipment and premium parts to ensure the quality of our work. In addition to the oil change, our teams are capable of providing specialty services, tire services, as well as a variety of mechanical services, while continuing to place an emphasis on customer experience and being your one-stop automotive service provider. Express Oil Change & Tire Engineers continues to grow while maintaining our vision to continuously be the pre-eminent automotive maintenance provider, leading our industry through excellence, innovation, and growth.

Job Description

At Express Oil Change & Tire Engineers, we are actively seeking top level, hands-on management candidates with a desire to grow intokey leadership roles.As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers significant management and sales experience coupled with the opportunity to work for the pre-eminent automotive maintenance provider leading our industry through excellence, innovation, and growth. We encourage those interested in learning to truly manage a business as part of our accelerated leadership development track to apply today.

Responsibilities include (but are not limited to):

• Consistently creating results for customers, teammates and the company
• Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
• Scheduling service appointments and answering questions in person and on the telephone
• Consulting customers on their service needs and keeping customers updated on the progress of their vehicles
• Providing the customer with a positive experience
• Ensuring our company’s high level of expectations are met, maintained, and exceeded
• Involvement in every aspect of the store operation
• Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers
• Ability to step in when necessary to take on additional duties

Qualifications

We are looking for:

• High level of motivation with hands-on management skills
• Top-notch customer service skills with a desire to build long term trust and relationships with our customers
• Effective communication and interpersonal skills
• Automotive experience helpful but not required

Additional Information

Allinformation will be kept confidential according to EEO guidelines.

Physical Requirements:

• Prolonged periods of standing, stooping, and bending
• At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
• Requires working at a production rate pace entailing the constant pushing and/or pulling of materials

By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.