Management & Sales Training Program

Sherwin-Williams; Río Piedras (PR); On-site; USD 36,000 - 48,000; Full time

Job summary

Sherwin-Williams offers the Management & Sales Training Program, an accelerated, entry-level path toward Store Management in 18-24 months, with an initial 8-week training period.

You will collaborate with store leadership, learn all operations, and grow by selling to large, commercial customers like painting contractors and buyers. The schedule is typically 44 hours per week, which may include evenings and weekends, with strong advancement potential.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
• Must have a valid, unrestricted Driver's License.
• Must have at least a bachelor's degree by the start of this development program.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.

Responsibilities

• Complete training consistent with established program.
• Support business strategies to increase sales and optimize profitability.
• Ensure high levels of customer satisfaction through excellent service.
• Build and maintain knowledge of all products to ensure effective customer recommendations.
• Build positive relationships with wholesale and retail customers.
• Complete store administration.
• Ensure compliance with policies and procedures including safety, loss prevention, and security.
• Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays.
• Support employee training, development, performance management, and corrective action.
• Respond to and resolve any customer and/or employee complaints.
• Partner with Store Manager to make outside sales calls to increase market share.

Skills

Customer service

Sales

Leadership

Bilingual English/Spanish

Communication

Education

Bachelor's degree

Job description

The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level position designed to prepare you for a Store Management role in 18-24 months. With Sherwin-Williams' promote-from-within philosophy, you will have the opportunity to progress into an Assistant Store Manager position upon successful completion of the initial 8-week training.

This position's typical schedule is 44 hours per week, which may include evenings and/or weekends.

During the program, you will collaborate with store management to oversee a million-dollar business, providing leadership and insight into the development and strategy of that store. Through the course of the program, you will learn all operations, clients, and internal strategy, allowing you to understand the significant part you'll play in the team's success. You will grow the company's market share by selling to large, commercial users such as painting contractors, purchasing agents, manufacturers, and other commercial users who need large volumes of our high-quality products.

What you will gain:

Limitless Career Opportunities

This structured program provides you with all the skills necessary for a successful career in management and professional sales. After you complete the training program, you can count on a career trajectory with a clear beginning and an open end - meaning you shape your future!

Leadership Development

You'll develop the foundation for what it takes to become a successful leader in our organization. We'll teach you how to excel at customer service, sales, and marketing, finance, and operations

Professional Networking

You will also get out into the community and establish relationships essential to growing our business - and your success.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

• Complete training consistent with established program
• Support business strategies to increase sales and optimize profitability
• Ensure high levels of customers satisfaction through excellent service
• Build and maintain knowledge of all products to ensure effective customer recommendations
• Build positive relationships with wholesale and retail customers
• Complete store administration
• Ensure compliance with policies and procedures including safety, loss prevention, and security
• Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays
• Support employee training, development, performance management, and corrective action
• Respond to and resolve any customer and/or employee complaints
• Partner with Store Manager to make outside sales calls to increase market share

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver's License
• Must have at least a bachelor's degree by the start of this development program
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion

Preferred Qualifications:

• Have at least one (1) year experience working in a retail, sales, or customer service position
• Have at least one (1) year of experience in leadership role(s), supervising others, or leading teams
• Have previous experience working in a team-oriented setting including work experience, extracurricular activities, military service, etc.
• Have previous work experience selling paint and paint related products
• Have work experience using timekeeping and/or customer relationship management ("CRM") systems
• Willingness to relocate for future job opportunities
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

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