Management & Program Analyst

Federal Aviation Administration; Oklahoma City (OK); On-site; USD 65,000 - 85,000; Full time

Job summary

The Federal Aviation Administration seeks a candidate for the Leadership Development Team within the Air Traffic Organization’s Management Services. This role designs, develops, delivers, and evaluates leadership development and talent management programs and administers learning management solutions for the ATO workforce.

The position requires specialized experience at the FV-G, FG/GS-10/11 level and emphasizes analyzing trends in customer questions and data to support continuous improvement

Qualifications

• Specialized Experience is defined as:
• Experience analyzing trends in customer questions, requests, and needs, and shares findings with management to support continuous improvement.
• Experience analyzing and collecting data and work processes and procedures to identify problems.

Skills

Data analysis

Process improvement

Job description

This position is located in the Air Traffic Organization (ATO), Management Services, Technical Labor & Employee Development Directorate, Employee Development Group, Leadership Development Team (AJG-L32). This team's focus is the design, development, delivery, and evaluation of leadership development and talent management programs and processes, and the administration of learning management solutions for the ATO workforce.

To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-G, FG/GS-10/11 level. This experience is typically related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization.

Specialized Experience is defined as:

• Experience analyzing trends in customer questions, requests, and needs, and shares findings with management to support continuous improvement.
• Experience analyzing and collecting data and work processes and procedures to identify problems.

You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered.

*Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position.*

Applicants may be asked to verify information on your application for employment with the FAA.

**All qualification requirements must be met by the closing date of this vacancy announcement.**