Management

Workstream; Fort Payne (AL); On-site; USD 42,000 - 56,000; Full time

Job summary

Captain D’s is seeking an experienced Store Manager to oversee daily operations, supervise staff, and ensure an outstanding customer experience. You will manage stock, budgets, and pricing while driving sales targets and profitability across the store.

The role requires strong leadership, communication, and organizational skills, with a focus on customer service excellence and compliance with health and safety standards.

Qualifications

• Commercial awareness and confidence are essential for daily operations.
• Strong organizational and numerical skills help manage budgets and stock.
• Clear verbal communication is needed to supervise staff and assist customers.
• IT skills support record-keeping, reporting and displays.
• Enthusiasm, initiative and leading by example drive performance.
• Team orientation and problem-solving improve store profitability.

Responsibilities

• Recruiting and appraising staff.
• Training and supervising staff.
• Managing budgets and maintaining records.
• Dealing with customer complaints and queries.
• Overseeing stock and pricing control.
• Maximizing profitability and productivity.
• Motivating staff to hit sales targets.
• Setting sales targets.
• Ensuring health and safety compliance.
• Preparing promotional displays and materials.
• Liaising with management.
• Managing staff salaries and advancement opportunities.

Skills

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Teamworking

Verbal communication

Numerical skills

IT skills

Enthusiasm

Executive skills

Problem-solving

Initiative

Job description

Main Responsibilities of a Store Manager

• Responsible for every aspect of everyday supervision of store outlets
• Responsible for resources management
• Takes care of stock, staff, and sales management

Store Manager Job Description

We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail.

Our store manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a store manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience.

More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Responsibilities of a Store Manager

• Recruiting and appraising staff
• Training and supervising staff
• Managing budgets
• Maintaining financial and statistical records
• Dealing with customer complaints and queriesOverseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

Store Manager Job Requirements:

• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Teamworking skills
• Verbal communication skills
• Numerical skills
• Excellent IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example

For nearly 50 years, Captain D’s has been a place where customers can share great seafood in a warm and family-friendly environment, at unbeatable value. It is also an excellent opportunity to own a growing business with a real focus on the future.