Managed Market Liaison Director

Otsuka Pharmaceutical Companies (U.S.); Cleveland (OH); On-site; USD 186,000 - 279,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) match

Tuition reimbursement

Paid time off

Travel opportunities

Job summary

Otsuka Pharmaceutical Companies (U.S.) seeks a senior medical affairs leader to drive national account strategy and payer engagement. The role focuses on evaluating value, health outcomes and evidence to support access across insurers, PBMs, IDNs and federal markets.

You will guide medical strategy, educate stakeholders, and collaborate with Market Access and FMA teams. Expect extensive travel and leadership of cross-functional teams in a fast-paced, results-driven environment.

Qualifications

• Advanced degree in a relevant health field is strongly preferred.
• 7+ years of managed care or similar experience in pharma.
• Understanding US healthcare landscape at national level.
• Knowledge of pharmacoeconomics, health outcomes and modeling.
• Excellent organizational and prioritization skills.
• Patient-first mindset with ability to identify customer needs.
• Strategic thinking combining business and clinical insight.
• Strong regulatory and compliance awareness.
• Excellent communication and collaboration skills.
• Ability to lead cross-functional teams and projects.
• Willingness to travel 60–80% across multiple states.

Responsibilities

• Deliver evidence-based healthcare economic and clinical information.
• Lead development and execution of medical strategy for national accounts.
• Communicate payer coverage changes to Field Medical Affairs.
• Collaborate with national payer stakeholders for education and outcomes.
• Lead remote customer engagement projects and platforms.
• Build relationships with national health care decision makers and collect market insights.
• Liaise with Medical Strategy, GVRWE and others to implement strategy.
• Provide strategic input for market access and payers.
• Lead and influence national cross-functional teams and projects.
• Provide clinical and health outcomes training for Market Access partners.
• Update training resources with FMA Training team.
• Lead national payer congress activities and stakeholder engagement.
• Mentor regional MMLs and exemplify Otsuka values.
• Serve as Medical Affairs landscape expert at national level.

Skills

Managed care

Strategic thinking

Communication skills

Leadership ability

Cross-functional collaboration

Education

Doctoral degree (PharmD, MD or PhD) strongly preferred in Pharmacy/Medicine/Health Science

Job description

Responsibilities

• Deliver evidence-based healthcare economic and clinical information demonstrating the value of Otsuka’s portfolio. Account responsibilities include leading national accounts and affiliated partners (Insurer, Pharmacy Benefit Managers (PBMs), Group Purchasing Organizations (GPOs), Specialty Pharmacy and Provider Services), Integrated Delivery Networks (IDNs) and Federal Markets (Public Health Services, Veterans Affairs and Department of Defense).
• Lead development and execution of medical strategy for national accounts in alignment with Market Access National Account Directors and Otsuka’s medical strategic imperatives per approved policies, procedures, and guidelines.
• Communicate national payer coverage changes to ecosystems with primary responsibility to Field Medical Affairs (FMA); develop strategies for downstream accounts in partnership with regional Managed Market Liaisons (MML).
• Collaborate with national payer stakeholders to provide education and enhance patient outcomes using unbranded resources, including population health management, disease state education and Otsuka’s remote customer engagement platforms.
• Lead Remote Customer Engagement projects through participation in workstreams, collaboration with market access, vendors, and matrix team partners. Lead for Payer aligned sections for remote customer engagement platforms.
• Create and grow widespread relationships with national health care decision makers and maintain a comprehensive understanding of national managed care accounts to collect and communicate market insights to matrix partners including emerging trends of evidence requirements and healthcare system changes that may impact Otsuka strategies.
• MML product lead for key therapeutic areas; liaises with respective therapeutic functional leads including Medical Strategy, Global Value and Real-World Evidence (GVRWE) and other internal stakeholders to communicate and implement resulting strategy with matrix team partners and stakeholders.
• Provide strategic input and leadership in support of medical activities related to market access and payers. Leads and or significantly influence national cross functional teams and projects.
• Provide clinical and health outcomes training for Market Access partners.
• Collaborate with FMA Training team to update and create relevant resources and communicate training needs for the MML team.
• Medical congress leader at key national payer congresses, which includes insight collection and communication, exhibit management, stakeholder engagement and matrix team coordination and collaboration.
• Fosters a collaborative and learning environment that provides mentorship for regional MMLs. Leads with integrity to support Otsuka’s core values: perseverance, unconventional thinking, and humility.
• Serve as Medical Affairs healthcare landscape expert at the national level.
• Communicate key developments in national payer landscape to leadership and ecosystem partners. Independently identifies opportunities for improvement and can implement creative solutions to address unmet needs and applies/shares outcomes with ecosystem and national teams.
• Serve as cultural ambassador within FMA, nationally across all therapeutic areas.

Responsibilities

• Deliver evidence-based healthcare economic and clinical information demonstrating the value of Otsuka’s portfolio. Account responsibilities include leading national accounts and affiliated partners (Insurer, Pharmacy Benefit Managers (PBMs), Group Purchasing Organizations (GPOs), Specialty Pharmacy and Provider Services), Integrated Delivery Networks (IDNs) and Federal Markets (Public Health Services, Veterans Affairs and Department of Defense).
• Lead development and execution of medical strategy for national accounts in alignment with Market Access National Account Directors and Otsuka’s medical strategic imperatives per approved policies, procedures, and guidelines.
• Communicate national payer coverage changes to ecosystems with primary responsibility to Field Medical Affairs (FMA); develop strategies for downstream accounts in partnership with regional Managed Market Liaisons (MML).
• Collaborate with national payer stakeholders to provide education and enhance patient outcomes using unbranded resources, including population health management, disease state education and Otsuka’s remote customer engagement platforms.
• Lead Remote Customer Engagement projects through participation in workstreams, collaboration with market access, vendors, and matrix team partners. Lead for Payer aligned sections for remote customer engagement platforms.
• Create and grow widespread relationships with national health care decision makers and maintain a comprehensive understanding of national managed care accounts to collect and communicate market insights to matrix partners including emerging trends of evidence requirements and healthcare system changes that may impact Otsuka strategies.
• MML product lead for key therapeutic areas; liaises with respective therapeutic functional leads including Medical Strategy, Global Value and Real-World Evidence (GVRWE) and other internal stakeholders to communicate and implement resulting strategy with matrix team partners and stakeholders.
• Provide strategic input and leadership in support of medical activities related to market access and payers. Leads and or significantly influence national cross functional teams and projects.
• Provide clinical and health outcomes training for Market Access partners.
• Collaborate with FMA Training team to update and create relevant resources and communicate training needs for the MML team.
• Medical congress leader at key national payer congresses, which includes insight collection and communication, exhibit management, stakeholder engagement and matrix team coordination and collaboration.
• Fosters a collaborative and learning environment that provides mentorship for regional MMLs. Leads with integrity to support Otsuka’s core values: perseverance, unconventional thinking, and humility.
• Serve as Medical Affairs healthcare landscape expert at the national level.
• Communicate key developments in national payer landscape to leadership and ecosystem partners. Independently identifies opportunities for improvement and can implement creative solutions to address unmet needs and applies/shares outcomes with ecosystem and national teams.
• Serve as cultural ambassador within FMA, nationally across all therapeutic areas.

Qualifications

• Education: Advanced degree required: Doctoral degree (PharmD., M.D. or PhD) strongly preferred in Pharmacy, Medicine, Biological Sciences, Health Services Research or Public Health.
• 7 + years of Managed care or similar experience within the pharmaceutical industry. 1-2+ years of MML or equivalent experience required.
• Understanding and knowledge of current US healthcare system at a national level including landscape changes, payers, Pharmacy Benefit Managers (PBMs), vertical integration of healthcare.
• Knowledge of clinical and pharmacoeconomic concepts including modeling, real-world evidence, health outcomes and clinical trial designs.
• Excellent organizations skills and the ability to prioritize and work effectively in a continually evolving environment in both an independent and collaborative manner.
• Demonstrates the Patient first mindset and the ability to gain insights and identify customer needs and opportunities. Able to identify solutions with the overall goal of improved patient outcomes.
• Strategic thinking combining business acumen and clinical expertise.
• Understands Otsuka's business model and value proposition, competitive intelligence, and other marketplace factors/dynamics. Strong understanding of industry legal, regulatory, and compliance landscape.
• Excellent communication and collaboration skills; exhibits professional maturity, confidence, and competence.
• Strong conflict resolution skills: proven ability to achieve conflict resolution effectively and quickly with affected parties and work in a cross-functional environment.
• Ability to lead projects; demonstrates leadership with peers.
• Demonstrates behaviors aligned with the Otsuka core values including perseverance, unconventional thinking, and humility.
• Willingness to travel (60-80% travel time). Territory includes national account coverage and regional coverage in Missouri, Iowa, Illinois, Indiana, Michigan, Ohio, Maryland, Washington DC and Delaware.

Competencies

Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.

Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.

Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.

Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.

Respectful Collaboration - Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.

Empowered Development - Play an active role in professional development as a business imperative.

Minimum $186,489.00 - Maximum $278,875.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate’s job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.

Application Deadline

This will be posted for a minimum of 5 business days.

Company benefits

Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.

Disclaimer

This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting [e-mail].