Managed Care Associate, Full Time, Day Shift

Adventist Health Portland; Portland (OR); On-site; USD 24,851 - 37,250; Full time

Job summary

Adventist Health Portland is seeking an Admissions Clerk for the Medical Imaging department to assist with scheduling, processing, and film filing, ensuring smooth patient flow.

You will support radiologists and clinics, handle referrals, check authorizations with insurers, and maintain a courteous, accurate patient experience at our Portland facility.

Qualifications

• High School Education/GED or equivalent preferred.
• Associate’s/Technical Degree or equivalent combination of education/related experience preferred.
• Medical insurance experience preferred.

Responsibilities

• Processes admitted patients for Medical Imaging and coordinates film storage and filing.
• Assists radiologists to maintain department throughput.
• Communicates patient needs and referrals to specialists and offices.
• Maintains organized workload and excellent patient service and satisfaction.

Skills

Customer service

Education

High School Education/GED

Associate’s/Technical Degree

Medical insurance experience

Job description

Adventist Health Portland has been caring for East Portland since 1893, growing alongside the community we serve. Today, more than 2,300 employees are dedicated to whole-person care, mind, body and spirit, across our 302-bed medical center, emergency department, and network of clinics, urgent care, home care and hospice services. The Adventist Health Northwest Heart Center, located on our medical center campus, provides advanced cardiovascular care, bringing together expert providers, innovative treatments and compassionate support for patients across the region.

Job Summary
Performs a variety of admitting and clerical duties to facilitate processing and scheduling of patients for the Medical Imaging department. Coordinates film storage and filing for the department. Assists radiologists as necessary to maintain department throughput.

Job Requirements
Education and Work Experience:

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
• Medical insurance experience: Preferred

Essential Functions

• Processes managed care referrals and sends to managed care claims department. Checks messages for pended back referrals and corrects information as needed. Responds to patient and/or specialists requests for referrals.
• Communicates patient needs/information to specialist/provider offices. Communicates with insurance companies regarding authorization for referrals. Documents authorization and follow up referral information in computer and patient record as appropriate.
• Opens, processes, and distributes mail daily. Maintains an organized and prioritized workload and responsibility for excellent customer service and patient satisfaction.
• Performs other job-related duties as assigned.

Organizational Requirements
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

About Us
Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God\'s love by inspiring health, wholeness and hope.

JOB INFO
Job Identification : 67905
Job Category : Associate
Posting Date : 2026-07-21T17:42:57+00:00
Locations : Portland, OR, United States
Assignment Category : Full-time regular
Pay Range : The estimated base pay for this position is $18.04 to $27.04. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.
Hiring Department : Clinic Overhead - Ambulatory Managed Care 2
Shift Length : 8 Hours