Mall Security Officer - Part Time | Growth & Benefits

Allied Universal; Skokie (IL); On-site; USD 25,000 - 32,000; Part time

Job summary

Allied Universal is seeking a part-time Security Officer for a busy shopping mall in Skokie, IL. The role involves unarmed patrols, assisting shoppers and tenants, and upholding site policies to deter security incidents.

You will conduct patrols, monitor access points, and provide excellent customer service while maintaining a visible presence. A valid driver’s license may be required for driving duties, and a background check and drug screen are part of the employment process.

Qualifications

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• A valid driver’s license is required for driving positions only.

Responsibilities

• Provide customer service to shoppers, tenants, visitors, and/or employees by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner.
• Conduct regular and random foot and/or vehicle patrols throughout retail common areas, parking facilities, exterior grounds, and the perimeter to help identify and report unusual activity or hazards.
• Monitor access points and assist with directing visitors, responding to requests for assistance, and communicating relevant information to site personnel and Allied Universal leadership.
• Document incidents, observations, and patrol activities in accordance with site procedures and complete required reports.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Allied Universal is seeking a part-time Security Officer for a busy shopping mall in Skokie, IL. The role involves unarmed patrols, assisting shoppers and tenants, and upholding site policies to deter security incidents.

You will conduct patrols, monitor access points, and provide excellent customer service while maintaining a visible presence. A valid driver’s license may be required for driving duties, and a background check and drug screen are part of the employment process.