Make Ready Technician - 333 Water

Hines; Milwaukee (WI); On-site; USD 28,000 - 33,000; Full time

Job summary

Hines is seeking a Make Ready Technician for the 333 Water property in Milwaukee. You will ensure vacant units are market-ready by performing mechanical duties and completing repairs prior to resident occupancy.

You will inspect interiors, caulk and seal as needed, and maintain common areas while upholding safety standards. Shift work and physical tasks are part of the role, with a competitive hourly rate.

Qualifications

• High school diploma or equivalent preferred.
• One or more years of maintenance or related experience preferred.
• Ability to identify mechanical, electrical, or other malfunctions and provide solutions.
• Excellent written, verbal and customer service skills.
• Excellent time management skills.
• Shift work required: early mornings, evenings, weekends, or holidays.

Responsibilities

• Oversee repairs and improvements to vacant units prior to occupancy to meet Hines standards.
• Maintain property grounds, common areas, and amenities.
• Inspect walls and finishes for damage and perform necessary repairs.
• Verify proper caulking and sealing around interior fixtures.
• Follow safety guidelines when using hand/power tools and report any hazards.
• Assist in managing work orders and respond to resident questions professionally.
• Lift up to 25 lbs and navigate stairs and ladders as needed.

Skills

Customer service

Communication

Time management

Safety awareness

Education

High school diploma

Job description

Overview

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

Responsibilities

We’re creating places people are proud to call home and supporting teams who take pride in delivering hospitality-focused experiences every day all while building lasting, meaningful careers along the way. Backed by Hines, a global real estate investment, development, and property management firm, Hines Living is one of the firm’s highest-conviction growth priorities, expanding rapidly across North America. Come grow with us!

As a Make Ready Technician at 333 Water with Hines, you will be responsible for overseeing the quality standards of the vacant units are in market ready conditions that meet the Hines standard. You will perform technical and mechanical duties as needed. Responsibilities include, but are not limited to:

• Actively complete all repairs and improvements to the apartment homes prior to resident occupation as well as verifying the property is maintained up to standards
• Assists in maintaining the property such as the grounds, common areas, and amenities
• Perform general cleaning, pressure wash, trash removal and other duties as assigned
• Inspect all sheetrock and wall finishes for damage and repair/replace as needed
• Verify the apartment homes have been properly caulked and sealed as needed around the interior (sink, showers, bathtubs, windows, etc.)
• Practice proper safety techniques with all mechanical or electrical equipment malfunctions, reporting any injuries, accidents, or other safety issues to the appropriate contact
• Follows guidelines for the proper and safe usage of hand, power tools, testing equipment, and safety devices and other items, as well as make sure items are returned
• Identifies areas for improvement and provides suggestions to improve overall efficiency and productivity
• Ensure safety information is current and readily accessible while keeping up to date on all safety related laws and requirements to ensure compliance
• Support cost-cutting and expense control programs by verifying parts are up to standards for repair rather than a complete replacement when possible
• Attentive to questions from other service members as well as residents, responding in a respectful manner to complaints about maintenance services, and assign work requests according to urgency and efficiency
• Clean and paint equipment
• Understand policies and procedures of the company and of the assigned property
• Possess computer skills necessary to effectively administer work order programs and building operations
• Successful completion of all required training programs within required timeframes
• Compute basic mathematical equations

Qualifications

Minimum Requirements include:

• High school diploma or equivalent from an accredited institution preferred
• One or more years of maintenance or related experience preferred
• Demonstrated ability to identify mechanical, electrical, or other malfunctions and provide solutions
• Excellent written, verbal and customer service skills
• Excellent time management skills
• Work indoors approximately 80% of the time and outdoors approximately 20% of the time
• Use olfactory, auditory, and visual senses
• Lift 25 lbs. or more
• Climb up and down stairs and ladders
• Access remote work areas and confined spaces (i.e., crawl spaces, roofs)
• Use full range of manual dexterity (i.e., sitting, squatting, bending, kneeling, walking, and lifting)
• Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and some holidays
• Work overtime as business needs deem appropriate
• On-Call is required in rotation with two other maintenance staff onsite
• Compensation: $20/hr - $24/hr

Closing

At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.