Make Ready Technician

Birchstone Residential; Irving, Northern (TX, KY); Hybrid; USD 36,000 - 54,000; Full time

Job summary

Birchstone Residential is seeking a Make Ready Technician to prepare apartments for new residents at our Irving, TX community. You will perform basic maintenance, complete service requests, and assist with capital improvement projects to uphold Birchstone standards.

The role requires knowledge of drywall, electrical, carpentry, plumbing, HVAC, and related trades, with an emphasis on timely, budget-conscious repairs and strong teamwork. A valid driver's license is required.

Qualifications

• High School Diploma or Equivalent required.
• Six months of work experience or training in maintenance required.
• Experience in multi-family property maintenance preferred.
• Working knowledge of drywall, electrical, carpentry, flooring, plumbing, painting, appliances, HVAC, and lock change required.
• Experience in capital improvement projects and remodeling preferred.

Responsibilities

• Meet with Service Manager daily to review make readies, service requests, repairs, and projects.
• Execute make-ready tasks within 5 business days, complete repairs and improvements.
• Inspect community daily to ensure Birchstone standards; report unsafe conditions.
• Maintain grounds, common areas, and amenities.
• Assist with special projects and capital improvements as needed.
• Attend meetings and provide maintenance support to the team.
• Work on-call shifts for emergencies.
• Perform general cleaning as required.
• Other duties as assigned.

Skills

Written and verbal communications

Interpersonal skills

Teamwork

Time management

Multitasking / multiple projects

Prioritization

Organizational skills

OSHA knowledge

Analytical skills

MS Office / Office automation

Entrata software

Bilingual English/Spanish

Education

High School Diploma or Equivalent

6 months maintenance experience or training

Experience in multi-family property maintenance preferred

Capital improvements / remodeling experience preferred

Tools

MS Office Suite

Entrata software

Job description

Description

The Make Ready Technician is responsible for preparing apartments homes for new residents according to company standards at their assigned Birchstone community. This role is responsible for the execution of basic maintenance and repair work, timely completion of service requests, and assistance with special projects including capital improvements.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

ESSENTIAL DUTIES:

• Meet with the Service Manager daily to review make readies, service requests, required repairs, special projects, etc. • Receive and complete make ready service requests; complete all required repairs, improvements, and preventative maintenance, ensuring code compliance.
• Execute make-ready checklists in adherence to apartment turns within budget and 5 business day make ready time frame, completing all required repairs and improvements to apartments are made prior to resident move-in. Repairs include window blinds, sheetrock repair, caulk and seal (windows, sinks, toilets, bath, shower, etc.), paint touch ups, lighting, and fixtures, etc. as outlined in Birchstone’s make ready checklist.
• Support cost-cutting and expense control initiatives through repairs (rather than replacements) when possible.
• Walk and inspect the community daily; ensure physical aspects and appearance of the community meet or exceed Birchstone standards. • Ensure unsafe conditions are reported and corrected immediately.
• Maintain grounds, common areas, and amenities.
• Change locks as needed and ensure gates are in proper working order.
• Assist in maintaining grounds and trash pick-up; pressure wash breezeways and pool areas; paint curbs/signs/exteriors as needed.
• Ensure apartments are prepared for inspections.
• Complete and submit appropriate paperwork and reports timely and accurately.
• Manage inventory of tools, equipment, supplies, and spare parts needed to complete work orders.
• Assist with the implementation of corporate and area/region-specific maintenance initiatives.
• Provide support and assistance in the execution of special projects and assignments including capital improvement projects.
• Attend regular meetings with Service Manager and act as a resource to community team members for maintenance related matters.
• Work on-call shifts/schedules to assist with both resident and community emergencies.
• General cleaning as needed.
• Other duties as assigned.

Requirements

EDUCATION & EXPERIENCE:

• High School Diploma or Equivalent is required
• Six (6) months of work experience or training in maintenance required.
• Previous work experience in multi-family property maintenance preferred.
• Working knowledge of and experience in drywall, electrical, carpentry, flooring, plumbing, painting, appliances, HVAC, and lock change required.
• Experience in capital improvement projects and remodeling preferred.

LICENSES & CERTIFICATIONS:

• HVAC type 1 and type 2 certifications preferred; Certified Apartment Maintenance Technician (CAMT) certification is preferred. KNOWLEDGE & SKILLS: • Must possess demonstrated effective written and verbal communications skills.
• Strong interpersonal skills.
• Ability to work independently and in a team environment.
• Innovative approach to problem solving and troubleshooting; ability to devise creative solutions.
• Excellent time management skills; ability to work well under pressure and meet deadlines.
• Ability to effectively manage multiple projects simultaneously.
• Ability to prioritize tasks.
• Organizational and planning skills; attention to detail.
• Working knowledge of OSHA regulations as well as city, state, and federal codes.
• Analytical skills.
• Proficient with Microsoft Office Suite or related software; possesses general computer skills.
• Proficiency with or the ability to quickly learn Entrata software and/or other Property Management and supplemental maintenance software solutions.
• Ability to work varying hours and promptly respond to emergency situations.
• Bilingual ability in English and Spanish strongly preferred.

OTHER REQUIREMENTS:

Valid driver’s license required.