MAJOR APPLIANCE TECH I

Theuniversityunion; Albuquerque (NM); On-site; USD 38,000 - 41,000; Full time

Job summary

Isleta Resort and Casino seeks a skilled technician to install, service, repair, and maintain kitchen appliances, dishwashers, ovens and related systems. The role emphasizes World Class Guest Service to employees and guests.

Requires four years of paid kitchen appliance experience, high school diploma or GED, and ability to obtain a gaming license. CPR/First Aid knowledge and safety training are valued assets.

Qualifications

• High School Diploma or GED required.
• Four years paid experience in kitchen appliance service and repair.
• Certificate from post-high school program may substitute for two years of experience.
• Must be able to obtain and maintain Gaming License.

Responsibilities

• Installs, inspects and repairs major kitchen appliances and related refrigeration systems.
• Diagnoses problems in kitchen appliances and performs preventive maintenance.
• Completes daily work orders and documents activities per SOPs.
• Maintains accurate preventive maintenance records and safety standards.
• Responds to emergency situations to resolve safety concerns.
• Reads blueprints and interprets gauges as needed.

Skills

Kitchen appliance service

Blueprint reading

Safety compliance

Customer service

Education

High School Diploma or GED

Tools

Safety equipment

Job description

• Base Pay $18.76 / Hour
• Employee Type Non-Exempt

Description

1350

Summary

Age Requirement: 21 years or older

Position Summary:

Performs skilled tasks in the installation, service, repair and maintenance of major kitchen appliances, dishwashers, trash compactors, ovens, microwave ovens, refrigerators and other related appliances. All while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.

Isleta Resort and Casino Guest Service Agreement

All Team Members will display 100% commitment to World Class Guest Service through the delivery and maintenance of Guest Service Standards established by the Isleta Resort and Casino.

Essential Functions and Responsibilities: This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.

• Familiarization with safety, work place, education and understanding of OSHA standards, CPR and First Aid.
• Responds to emergency situations for the purpose of resolving immediate safety concerns.
• Installs, inspects and repairs Major Kitchen Appliances and related Refrigeration systems
• Diagnoses problems in kitchen appliances, refrigerators, ovens, pulpers, disposal units and microwave ovens. Performs preventive maintenance on systems to include electrical and digital controls.
• May perform minor sell-fluxing; reads and interprets blueprints and sketches; reads and interprets various gauges.
• Performs daily checks, completes assigned work orders and daily duties per Facility Maintenance SOPs.
• Ensures proper care in the use and maintenance of equipment and supplies; promotes continuous improvement of workplace safety and environmental practices.
• Maintains accurate preventive maintenance records.
• Responds to Security alarm calls as needed.
• Keeps work area clean and performs housekeeping duties as required.
• Documents work by completing paperwork on each job, including daily time, progress, and duration in accordance to Facility Maintenance SOPs.
• Responds to emergency situations for the purpose of resolving immediate safety concerns.
• Responds to repair/maintenance calls and performs routine security checks, as assigned by supervisor and the Daily Duty Checklist, in accordance to Facilities Maintenance and Resort & Casino SOPs and/or Procedures/Policies.
• Occasionally, prepares written materials (e.g. scope of work, work orders, bids, equipment inventory, etc.) for the purpose of documenting activities, providing written support and/or conveying information.
• Occasionally performs quality control and inspection duties related to the trade.
• Familiarization with shop practices, operation and use of equipment, hand and power tools, and materials.
• Familiarization with safety, work place, education and understanding of State and local Safety Orders.
• Familiarization with Blueprint reading, National Electric Code (NEC), Uniform Pluming Code (UMC), National Fire Protection Association Codes (NEPA), Life Safety Code, and local codes/practices as they pertain to trade.
• Performs other duties of a similar or related level as necessary or assigned.
• May be assigned to drive company vehicle on public roads, to and from Isleta Pueblo properties, and/or other destinations, during shift.

Accountability and Supervision:

• May instruct, lead and supervise lesser skilled tradesperson

Education and Experience:

• High School Diploma or General Education Degree (GED) equivalent required.
• Must have four years paid experience in kitchen appliance service and repair, heating, ventilation, and air conditioning work.
• A certificate of completion of such a program from a post-high school vocational institute may substitute for two years paid experience.

Special Requirements, Licenses, and Certification

• Must be able to acquire and maintain Gaming License issued through POIGRA.
• Must be able to successfully pass a pre-employment drug test and background investigation.
• Must be flexible with work schedule. Must be willing to work any days/hours as needed or required to meet business needs.
• Must maintain all Isleta Resort and Casino-wide educational and certification requirements.
• Must have a valid New Mexico driver’s license with no restrictions as part of the employment requirements. Should not have had a driver’s license revoked or suspended in the last 3 years prior to the date of the Employment Application, acceptability will be determined by Risk Management. Driving records will be checked periodically to ensure continued compliance with this requirement.
• New Mexico State or Federally issued Journeyman License (trade specific) requiring MM1, 2, 3, 4 acquired within one year of employment.

Knowledge, Skills, and Abilities:

• Extensive knowledge of special tools, equipment, materials, methods and practices of the Kitchen Appliances and/or HVAC Trades
• Ability to perform difficult Kitchen Appliance/Plumbing tasks
• Ability to plan Kitchen Appliance footprints, and work from blueprints and specifications.
• Ability to operate electric and combustion engine high-lift equipment.
• Ability to work alone without supervision as a member of the Maintenance Call-Out team.
• Ability to read and write English; prepare records and reports.
• Ability to operate light and some heavy duty equipment; to use manual tools; to operate power tools; to keep records; to perform basic arithmetic or complex depending on trade; to measure correctly.
• Possess extensive knowledge of tools, equipment, materials, methods, and practices of assigned trade or job duties.
• Possess extensive knowledge of State and Federal codes as it pertains to trade.
• Possess good knowledge of the hazards and safety precautions of the trade.
• Must be able to read, interpret, prepare, draft, and maintain all records, documents, prints, blueprints, and as-builts required of the trade.

Physical Demands and Work Environment:

• Must be able to climb ladders 40 feet in height and work at heights 27 feet from the floor’s surface
• Must be able to stand for extended periods of time
• Must be able to lift objects up to 100 - 200 pounds with assistance
• Must be able to lift, move and place 50 pounds with assistance
• Must be able to push and/or pull 50 pounds
• Must be able to work in all types of weather conditions particular to this region
• Must be able to work in small confined areas
• Smoke filled environment
• Work involves constant exposure to unusual elements, such as extreme temperatures, toxic chemicals, bio hazardous materials, dirt, dust, fumes, and/or loud noises
• May involve exposure to potentially dangerous materials and situations that require following extensive safety precautions and may include the use of personal protective equipment (PPE)
• May occasionally deal with angry or hostile individuals

Disclaimer

This job description is intended to provide an overview of the requirements of the position. It is not necessarily all-inclusive and the job may require other essential and/or non-essential functions, tasks, duties, or responsibilities not listed herein. Management reserves the right to add, modify, or exclude any essential or non-essential requirement at any time with or without notice. Nothing in this job description, or by the completion of any requirement of the job by the employee, is intended to create a contract of employment of any type.

Native American Preference Policy

Isleta Resort and Casino will at all times and for the positions give hiring, transfers, and promotional preferences to qualified Native American applicants in the following order: 1. Enrolled Pueblo of Isleta Tribal Member; 2. Enrolled Pueblo of Isleta Descendants; and 3. Registered Native American from a federally recognized tribe.