Maintenance Utility

IHG Hotels; Georgia; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Full uniform

Room discounts

Professional training

Job summary

IHG Hotels & Resorts is seeking a Maintenance Utility to keep hotel operations running smoothly. You will repair, replace and refurbish items around the property and ensure safety and cleanliness of both indoor and outdoor areas.

You will follow the preventative maintenance calendar and communicate supply needs to your supervisor. The role requires basic plumbing and electrical knowledge, familiarity with office and building-management tools, and a customer-friendly approach.

Qualifications

• At least one year of maintenance or repair experience.
• High school diploma or vocational training.
• Familiar with Microsoft Office and building management software like HotSos, Opera, Lutron, Bartech, Inncom.
• Basic plumbing, electrics and preventative maintenance knowledge.
• CPO certification preferred if pool is present.
• Must be physically fit to be on feet most of the day.
• Must meet local working age and language requirements.
• Excellent communication and guest-facing skills.

Responsibilities

• Repairing, replacing and refurbishing items around the hotel.
• Maintaining safety and cleanliness of areas inside and outside the hotel.
• Following the preventative maintenance calendar and suggesting improvements.
• Keeping supervisor updated on supply levels.
• Willing to take on extra duties as needed.

Skills

Strong communication

Customer service

Fluent in local language

Education

High school diploma or vocational training

CPO certification (pool)

Tools

Microsoft Office

HotSos

Opera

Lutron

Bartech

Inncom

Job description

A little taste of your day-to-day:

We go above and beyond to keep our guests' experiences on track. If you can fix it for our hotel to run smoothly, you could be the perfect match for our new Maintenance Utility role.

Every day is different, but you'll mostly be:

• Repairing, replacing and refurbishing items around the hotel
• Taking responsibility for the safety and cleanliness of areas inside and outside of the hotel
• Following the preventative maintenance calendar and looking for new ways to improve our guests' experiences
• Keeping your supervisor or duty manager in the loop with supply levels
• Being ready to step up and take on extra duties when the team needs you

What We need from you:

• You'll have at least one year of maintenance or repair work under your belt
• A high school diploma or related vocational training
• You'll be familiar with Microsoft Office, a building management programme and/or any other reporting tools like HotSos, Opera, Lutron, Bartech, or Inncom
• On top of building equipment and hand tools, you'll have a working knowledge of basic plumbing, electrics and preventative maintenance procedures
• CPO certification - if the hotel has a pool, a Certified Pool Operator license would be ideal
• A reasonable level of fitness - you'll be on your feet most of the day, and will need to bend and kneel a lot
• As well as meeting local laws on food handling and serving alcohol, you'll be above the minimum age required and fluent in the local language
• Great communication skills, you'll be warm, welcoming and easy to talk to

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you'll become part of our ever-growing global family.