Maintenance Training Center Supervisor

The Kroger Co.; Cincinnati (OH); On-site; USD 85,000 - 120,000; Full time

Job summary

The Kroger Co. is seeking a Training Supervisor to lead technician development across all experience levels.

You will manage a dedicated training center, oversee a team of trainers, and design comprehensive curricula with simulation-based modules tailored to supermarket maintenance and operations. You will drive hands-on learning, standardize equipment for training, and partner with cross-functional teams to ensure alignment with operational goals and technical standards.

Qualifications

• Experience designing and maintaining training curricula for multiple experience levels.
• Ability to develop simulation-based learning environments replicating real-world issues.
• Strong knowledge of lighting, refrigeration, HVAC, and building controls.
• Experience trouble-shooting refrigeration design and applications including electronic control algorithms and variable-speed drives.
• Excellent communication skills across professional levels and backgrounds.

Responsibilities

• Oversee daily operations of the technician training center and manage trainers.
• Design, develop, and maintain comprehensive training curriculum documents.
• Create and update a standardized equipment list for hands-on training.
• Develop realistic simulations to reflect common store issues and improve problem solving.
• Identify and implement training efficiencies to boost performance.
• Collaborate with cross-functional teams to align training with goals and standards.
• Monitor and evaluate training outcomes to improve content and delivery methods.
• Support onboarding with foundational training and mentorship for new technicians.
• Provide development opportunities for senior technicians to stay current with technologies.
• Travel independently 25%.

Skills

Training management

Team leadership

Curriculum design

Simulation-based learning

Communication

Problem solving

Project coordination

Technical reporting

Travel readiness

Education

Bachelor’s degree in energy engineering/ mechanical engineering/ construction

Tools

CPC controllers

Danfoss controllers

MicroThermal controllers

Job description

Responsible for leading technician development across all experience levels, from onboarding new hires to advancing the skills of seasoned professionals. This role oversees the operations of a dedicated training center and manages a team of trainers focused on delivering high-impact, hands‑on learning experiences tailored to the needs of supermarket maintenance and operations. Key responsibilities include designing and maintaining comprehensive training curricula, developing simulation-based learning environments that replicate real-world store issues, and curating a standardized list of equipment for technician training. The supervisor continuously seeks innovative methods and efficiencies to enhance technician performance and ensure alignment with operational goals. By fostering a culture of continuous learning and technical excellence, the Training Supervisor plays a critical role in preparing technicians to meet the evolving demands of the supermarket environment, ultimately supporting improved service delivery, equipment reliability, and customer satisfaction. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Oversee the daily operations of the technician training center, including managing a team of trainers.
• Design, develop, and maintain comprehensive training curriculum documents tailored for both new and senior technicians.
• Create and update a standardized list of equipment used for hands‑on technician training.
• Develop realistic simulations that replicate common store issues to enhance technician problem‑solving skills.
• Identify and implement new training efficiencies to improve technician performance and effectiveness in the field.
• Collaborate with cross-functional teams to ensure training aligns with operational goals and technical standards.
• Monitor and evaluate training outcomes to continuously improve content and delivery methods.
• Support the onboarding process by ensuring new technicians receive foundational training and mentorship.
• Provide ongoing development opportunities for senior technicians to enhance skills and adapt to evolving technologies.
• Travel independently 25%
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Qualifications

• Strong knowledge of lighting, refrigeration, HVAC, and building controls. Fluent in CPC, Danfoss, And MicroThermal controllers.
• Experience trouble‑shooting refrigeration design and applications including electronic control algorithms, variable speed drives and interrelated systems diagnosis
• Advanced knowledge of thermodynamics as it relates to the application of refrigeration designs in supermarket applications
• Demonstrated sound business judgment and the ability to work successfully with all levels of professionals, backgrounds, and perspectives
• Ability to manage multiple departments and simultaneous projects, as well as effectively delegate work
• Strong financial skills
• Excellent oral and written communication skills
• Must be able to climb ladders and stairs

Desired Qualifications

• Bachelor’s degree in energy engineering, mechanical engineering, construction, or comparable related field experience.