Maintenance Technician – Utilities – Day Shift

Amgen Inc.; Holly Springs (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Amgen is seeking a Maintenance Technician – Utilities for a day shift (7am to 7pm) at our new FleX Batch facility. You will provide technical expertise to startup and operate plant utilities with emphasis on reliability, safety, and GMP compliance.

Responsibilities include maintenance, troubleshooting, documentation, and collaboration with vendors. The role requires a background in utility operations or maintenance, strong problem solving, and the ability to work with limited direction in a

Qualifications

• High school diploma or GED with 4 years of utility operations or maintenance experience OR 2 years in a technical school with hands-on utility maintenance experience OR an associate’s degree with utility maintenance experience

Responsibilities

• Perform intermediate installation, troubleshooting, maintenance, repair, testing and documentation of process and utility equipment.
• Maintain and repair utility equipment and systems serving Manufacturing and Lab operations.
• Work with systems such as steam, chilled water, compressed air, cooling tower water, heating hot water, clean steam, WFI, process cooling water, process gases and HVAC.
• Complete quality and safety documentation and ensure work aligns with GMPs, SOPs and Amgen policies.
• Coordinate with maintenance service providers and equipment vendors as needed.
• Provide on-call support and be available outside normal hours including nights and weekends.

Job description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Be part of Amgen's newest and most advanced drug substance manufacturing plant. When completed, the Amgen FleX Batch facility will combine the latest in disposable technologies with traditional stainless‑steel equipment to allow for maximum flexibility in operations. The FleX Batch facility will not only feature the best in‑class drug substance manufacturing technologies with embedded industry 4.0 capabilities, but it will also integrate sustainability innovations to reduce carbon and waste, as part of Amgen's plan to be a carbon‑neutral company by 2027.

Maintenance Technician – Utilities – Day Shift

What you will do

Let’s do this. Let’s change the world. In this valuable role you will provide technical expertise and guidance supporting the start‑up of the plant utilities and daily operations. This position is on a day shift schedule, 7am to 7pm).

• Perform intermediate installation, troubleshooting, maintenance, repair, testing and documentation/logs of process and utility equipment.
• Perform operations, maintenance and repair activities on utility equipment and systems providing utilities serving Manufacturing, Lab, and various operations across the ANC site:
• Specific plant systems include: steam, chilled water, compressed air, cooling tower water, and heating hot water.
• Specific Manufacturing and Lab utility systems include: clean steam, water for injection (WFI), process cooling water, process air, process gases, process waste, HVAC systems, walk‑in cold rooms and freezers, and other environmental control units (chambers).
• Maintenance activities include: inspections, testing, minor/major equipment overhauls, pump rebuild/replacements, valve rebuild/replacements, HVAC troubleshooting/repair, piping modification/repair, etc.
• Additional responsibilities include partnering with maintenance service providers and equipment vendors.
• Complete quality and safety documentation and completion of work in a safe, compliant, and timely manner according to planning and predefined schedules with minimal impact to production while aligning with GMPs, SOPs and Amgen policies and regulations.
• Work in a highly productive and efficient manner to maximize the quantity of activities completed with focus on maintenance excellence.
• Ensure work is appropriately communicated to system operators and key stakeholders.
• Ensure work order documentation is completed accurately.
• Review maintenance reports, forms, plans and records.
• Identify waste, work‑flow interrupters, and other opportunities for improvement, recommend solutions, and assist with implementation.
• Identify opportunities to learn new skills and actively participate in development that will improve overall team performance.
• Represent the Utilities Maintenance team in discussions and meetings with management and peers.
• Provide facility and manufacturing support as needed with on‑call rotation - this may be outside of normal working hours including nights, weekends and holidays.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Maintenance teammate we seek is a dynamic candidate with these qualifications.

Basic Qualifications:

• High School Diploma / GED and 4 years of Utility Operations or Maintenance experience OR
• 2 years in a Technical School setting with hands‑on experience in Utility Operations or Maintenance experience OR
• Associate’s Degree and 2 years of Utility Operations or Maintenance experience

Preferred Qualifications:

• 2+ years knowledge of utility operations and mechanical maintenance with an emphasis on plant utility equipment and systems (chillers, boilers, cooling towers, air compressors, etc.) and ability to effectively perform associated maintenance activities.
• Knowledge and experience within a cGMP or other highly regulated environment.
• Experience executing and documenting maintenance work orders in a computerized maintenance management system.
• Ability to interpret P&ID's.
• Ability to work with minimum direction.
• Ability to effectively communicate issues and status of tasks in a timely manner.
• Ability to interact constructively with peers/teams.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well‑being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.