Maintenance Technician- Pickett Farm

The Franklin Johnston Group; Norfolk (VA); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Health Insurance

Vision Care

Supplemental Insurance Plans

Paid Community Service

Paid Vacation

Paid Holidays

Job summary

The Franklin Group seeks a Maintenance Technician for our Norfolk, VA community. You will maintain property buildings and grounds, diagnose issues, and perform repairs across HVAC, electrical, plumbing, carpentry, and related systems. This non-exempt, hourly role emphasizes safety, quality, and resident satisfaction.

We value hands-on problem solving, teamwork, and keeping common areas clean and operable. A high school diploma (GED) and maintenance experience are preferred; on-call availability

Qualifications

• High school diploma or GED; 1–3 years related experience or training, or equivalent.
• Ability to read and interpret safety rules, operating instructions, and procedures.
• Experience with HVAC, electrical, plumbing, carpentry and general maintenance.

Responsibilities

• Perform general maintenance such as plumbing, electrical, HVAC repairs, carpentry, appliance repairs.
• Respond promptly to resident work orders and notify management upon completion.
• Maintain daily repair and upkeep of the community.
• Perform routine maintenance on vacant units prior to occupancy.
• Ensure care and inventory of supplies and equipment.
• Maintain professional appearance and behavior at all times.
• Be available to work on an on-call basis.

Skills

HVAC

Electrical

Plumbing

Carpentry

General maintenance

Reading plans/safety rules

Education

High school diploma or GED

Tools

HVAC certification

Job description

The Franklin Group is fundamentally built on our people. We recognize talent as our most precious resource, and we’ve strategically focused on three core priorities: identifying and recruiting exceptional candidates, fostering long-term retention of top performers, and empowering our team members to maximize their value-creating potential.

Striving to enrich the lives of the communities we serve

At Franklin Group, we focus exclusively on multifamily housing, where our passion, expertise, and resources deliver unmatched value for property owners. Our operational platform combines best-in-class people, processes, and technology to drive exceptional performance. Built on a strong foundation, we grow with purpose, ensuring predictable outcomes. With the energy of a youthful company and the wisdom of decades of experience, we are equipped to manage profitability, develop for sustainable growth, and invest for above-market returns.

Learn what it’s like to be part of Franklin Group

The Franklin Group boasts one of the most skilled and experienced multifamily teams on the East Coast. Our leadership is composed of industry veterans who have honed their expertise from the ground up, many starting at the property level. With over 1,000 dedicated professionals, including both corporate leadership and support teams as well as on-site property teams, we are united by a shared passion for delivering excellence in multifamily housing. As we continue to grow, our team’s commitment to innovation and exceptional service remains at the core of everything we do.

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BENEFITS & PERKS

• Health Insurance
• Vision Care
• Supplemental Insurance Plans
• Paid Community Service
• Paid Vacation
• Paid Holidays

CURRENT OPPORTUNITIES

Position:Maintenance Technician- Pickett Farm

Location: Norfolk, VA

Job Id:10420

# of Openings:1

Job Title: Maintenance Technician

Supervisor: Maintenance Supervisor/Community Manager

FLSA Status: Non –Exempt (Hourly)

JOB SUMMARY:Maintains efficient operation and upkeep of the property buildings and grounds. Diagnose problems and make repairs in areas such as HVAC, electrical, plumbing, pool, carpentry, dry wall, exterior structural, and appliance.

ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.

• Perform general maintenance such as: plumbing, electrical, heating and air conditioning repairs, carpentry, appliance repairs, glass replacement, etc.
• Respond promptly to resident work order request and notify management upon completion of work order or of pending work due to back ordered supplies.
• Responsible for the daily repair and upkeep of the community.
• Perform routine maintenance punch on vacant units prior to new resident occupancy.
• Responsible for the care, maintenance and inventory of all supplies and equipment owned by the community and/or the company.
• Responsible for cleaning work area, tools and equipment.
• Responsible for the upkeep of all Company provided tools.
• Responsible for reporting unusual or extraordinary circumstances regarding the property or residents.
• Responsible for maintaining the required property uniform and ensuring a professional appearance and behavior at all times.
• Responsible for courteous, efficient response at all times.
• Keep pools, fountains, hot tubs, and other amenity areas in clean and operable condition.
• Operate within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times.
• Responsible for thorough knowledge of company policies.
• Responsible for seeking educational opportunities and self-improvement for personal growth and development.
• Responsible to be available to work on an on-call basis.

Salary Range is $17.00 - $27.00 per hour

The base salary range displayed represents the expected minimum and maximum compensation for this role at the time of posting. Final salary offers are determined based on multiple factors, including the candidate's relevant experience, specific skills, qualifications, and type of property.

SUPERVISORY RESPONSIBILITIES:This job has no supervisory responsibilities.

QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DRIVING REQUIREMENTS:Must have a valid driver’s license and the ability to drive to daily activities.

EDUCATION and/or EXPERIENCE:High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.

EQUIPMENT/MACHINERY/TOOLS:Required to use gloves, eye protective glasses/goggles and other personal protective equipment as tasks dictate. Must be knowledgeable and skilled in the safe use and maintenance of the following tools: Various wrenches, hammer, grips, saws, sledgehammer, snips, posthole diggers, wheelbarrows, dollies, hand trucks, buckets, jacks, step ladders, full ladders, shovel, and snow blower.

LANGUAGE SKILLS:Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

MATHEMATICAL SKILLS:Ability to add and subtract two-digit numbers and to multiply and divide by 10's and 100's. Ability to perform these operations using units of American currency as well as weight measurement, volume, and distance.

REASONING ABILITY:Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS:Heating, ventilation and air conditioning (HVAC) certification is preferred for this position. Certified Apartment Maintenance Technician (CAMT) is recommended. Fair Housing Certification is required within 1 day of hire.

PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to walk, climb or balance, and talk or hear. The employee is frequently required to sit; stoop, kneel, crouch, or crawl; and smell. The employee must frequently lift and/or move 25 pounds and up to 60 pounds and, on rare occasions, move more than 100 pounds with assistance for heavier activity such as moving appliances. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

CORPORATE INTEGRITY:All team members in all positions are expected to act professionally at all times, including but not limited to treating others with respect, valuating diversity, supporting team/community goals, following company policies and procedures and fostering company core values.

Franklin Group is an Equal Opportunity Employer.